Family Practice in Lacey, WA

“I have had nothing but a wonderful experience with Dr. Grande and staff, truly the Gold Standard, the front desk has always been kind, attentive, competent, and empathetic;
there are several doctors that practice at the clinic, and of course, personalities vary, but I can only give my perspective, which is just about 100% positive over the years, regardless of clinician.”

“Met with Dr Chan for first time. She was very thorough and spent more time with me than I expected. It is obvious that she really cares about her patients and ensuring they get proper care. I would recommend Providence Hawks Prairie and Dr Chan to anyone needing family medicine.”

“My first experience with this clinic was excellent! Yes, as another person mentioned, the clinic furnishings and style is a dated with older music playing. But their service is good and so is the medical treatment. It just showed me they care more about their patients than how the place looked.

I arrived early for my annual checkup with Frantz Alphonse, PA, and had filled out all the paperwork ahead of time online. I highly suggest this because it was probably the reason they got me in the exam room so quickly, like within 5 minutes after I checked in. I even got to meet my spouse's doctor, Dr. Steven M. Rudnick, MD, who was very nice and showed care and compassion for my spouse, who has been going through some recent extreme medical issues.

I'm terrible with remembering names, but the woman who checked me in was very friendly, thorough, and very accommodating. She was fun to talk with, even while I waited a short while after my exam to get my blood drawn. The assistant who took my vitals was also friendly and very efficient in her work. The exam itself was very quick with Frantz, but he spent a good deal of time discussing my medical history and current issues, and finally, what the next steps would be. I really enjoyed meeting Frantz for the first time and look forward to his continuing care. The final step in my appointment was getting my blood drawn after I had fasted. The lady who drew my blood was very pleasant, fast, and there was no pain whatsoever!

All in all, I felt like I was treated like family. I reviewed a lot of different places online before choosing this clinic that were within my medical plan. There are always people who complain about something. Not every person nor any business is perfect with everything, but I felt this clinic was the best for meeting all my needs. Thank you.”

“A professional family doctor, and please stop writing nonsense... Both the administrator and the doctor communicated and listened perfectly. I am a new patient and I am writing what I saw. You can't please everyone! Wonderful people who know their job!!!”