-
March 2024 by Miguel Mateo
Great people, great customer service ?
-
March 2024 by Steve
My insurance company recommended this shop. My repair was incomplete and looked like a chop shop had repaired it. In addition to horrible service they were rude to my wife. Now I'm having the car repaired again at a competent shop. Both State Farm and this shop was should be ashamed. After the repair I'm changing insurance companies. This was a small repair and my first in 43 years. And my last with State Farm
-
March 2024 by Paul Hutt
I had the first experience of my life at Gerber Collision & Glass. I met Michael who is one of the estimators for an estimate to have the right side of my front bumper to be reattached. He looked at it and he thought he could fix it for me. I went to the waiting area for about 10 minutes while Michael got some tools and worked on the bumper. When Michael was finished he asked me to look at what he had done. It was like new & Michael DID NOT CHARGE ME FOR HIS WORK. THANKS MICHAEL
-
February 2024 by Dave johansen
Just wanted to say thanks to Mike at Gerber collision on Carpenter road. I went in to get a quote to have a few scratches fixed. He provided me with a quote and then spent about 30 min trying to buff out the scratches. All but one came out. Really appreciate him going the extra step for us!
-
February 2024 by John Shaw
Mike was 100% helpful !Update : I had to take another car of mine there and once again Mike handled business . He is easy to get ahold of and always keeps you updated . Ask for Mike if you go here and want the best customer service !
-
February 2024 by Emma Fisher
Had my car repaired in Colorado at a Gerber location for hail damage years ago and the work ended up having a problem and causing a leak in the roof, Gerber honored their lifetime warranty guarantee and paid to correct the problem! Kimberly at this location was very helpful and professional, made sure everything got taken care of! We will certainly use Gerber again if the need arises for collision/glass repairs!
-
January 2024 by Robert Thomlinson
great people great workmanship. i would use them again...
-
December 2023 by Marie Haggin
Oh my goodness Michael was amazing!!! He totally took care of a scuff on my new car! I’ll will be back! I recommend this company wholeheartedly!!
-
October 2023 by Frederick Neal
Had Wally do the estimate on the car. He was very professional and courteous. Rear quarter panel will look like new when the repair is completed. Repair time could be up to two months, the auto repair business is extremely busy now. I can recommend Gerber Collision and Glass as they work well with my insurance.Picked up the car after approximately two weeks (not two months), Gerber Collision & Glass did an absolute fantastic job on the repair. Our car looks new again, actually better than new. There attention to detail on the repair is impressive, and the paint job matches perfectly with the rest of the car. Other than paying a small deductible this whole process has been almost painless. I don't want to be a repeat customer, but if I am Gerber's will be my first choice for my car repair needs!
-
August 2023 by Joe O
Great shop, just didn't work on Teslas.
-
August 2023 by Steven Friederich
You guys are super busy. It shows. But Mike took the time out and showed me how mothers compound works and the proper way to rub it into my car’s door to clear up a few minor scratches. I really appreciate his effort. He is a keeper.Service: Body & Trim
-
August 2023 by Sylvia Dedrich
They did a phenomenal job on our sons truck. It needed a new tailgate, they did it cheaper than anyone I could find. Friendly and knowledgeable with timely repair. I would definitely recommend this shop.
-
April 2023 by Rebecca McCrady
The 3 is due to my cthe The outside car work was top notch and we were very pleased. The 3 review is due to the inside smelling of cigarettes smoke. Neither my husband or I smoke.Service: Body & Trim
-
March 2023 by Crystal D
Even though it took a long time to get an appointment to get my car fixed, I must say it was worth the wait! They did an amazing job!!
-
January 2023 by Musingsof Aghostrider
Don't Go to the Port Orchard Store-This company is a JOKE! I would give negative stars if it was possible. 34 days past the finishing date with NO real finishing date in sight. Every week they tell me it will be finished this week and never deliver. This company is costing me $400 a week because they are not able to manage a business. Why are they even taking customers?
