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November 2023 by Jae Song
Repair made was great with a reasonable price. An assistant administrative treated customers in a very respectable manner.Service: Electrical repair
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November 2023 by Dan “Dan O” Batman
They have done a really good job of returning my truck with a clean steering wheel - they do pay attention to theseService: Oil change
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October 2023 by Vi-Ann Doyle
My starter went out in my car so I got it towed there. They said they would do a full diagnostic and change the starter just in case if there was anything else going on with my car. The next day they called me and said my car still wouldn't start up and had to run another diagnostic and apparently what they found was some leaking gaskets which would cost me over $2000 so I decided to scrap it. When the junkyard guys came to tow it, my car started up just fine. I gave the mechanics my keys one has clearly missing electrical components in the fob and the other one actually starts up my car and wasn't made with a fob. I wonder if they were trying to start it up with the bad key, but why not try the other key that doesn't have any missing components. I wish I would have tried starting up my car instead of believing in the mechanics when they said it wouldn't start up. Go here on your own volition.The owner however was very helpful.
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October 2023 by bonnie vendsel
I have been bring my regenade jeep and vehicles the past years. I made an apt for the transmission fluid exchange. The guy at front desk said couple hours, more like 4 hours. Unorganized and as a woman. I had questions about the state of my transmission. No one answered my questions, ask if I could speak to mechanic when finished. The guy at front desk said the mechanics don't want you be bothered! When the job was complete I made an attempt to talk to the mechanic but he was really rude and said it's fine. Well it is not fine the engine is still surging and idles really slow at stoplights. I was concerned about the surging and no one staff ananswered my question. Not a good experience!!!
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October 2023 by Tuletu N
If I could give this store and the store manager ***** a zero I would. Almost ruined my car and diagnosed issues that werent even on the car. They stated that I needed a new engine because mine had a crack when the engine wasnt even cracked. The technician left numerous things unconnected and didnt replace screws which couldve damaged my engine. The store manager is arrogant and only wanted to help resolve my issue respectfully when he heard my husbands voice over the phone. All in all I dont blame the technician because hes a reflection of his manager. Paid $2800 and they only want to refund $977. I cant believe that this place is BBB accredited and this is the second accredited repair store I went to that was absolutely terrible. Surely this cant be the standards we expect for BBB accredited places.
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September 2023 by Aurelia C.
They stole a bunch of stuff from my car and overcharged me: wouldn't recommend at all
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August 2023 by Richard Hubbard
Had them check for a rubber burning smell. They said it was a valve cover, timing belt, and battery needed replaced. After $2400.00 and got the xar home, found it was a plastic piece rubbing against the tire. Thanks, how did you not see that when you had my car for 3 days.
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August 2023 by BreezelyArgonaut Barksdale
I thought the whole experience was seamless. It was credible and professional. I was thankful for the complete transparency of cost, reliability.
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June 2023 by T Barnhart
OVERPRICED BAD VIBES NO COMMUNICATION HIDDEN FEES UNPROFESSIONAL SHADY AVOID THIS BUSINESS! DOUBLE RATES COMPARED TO OTHER SHOPS Seemingly too busy to get to my vehicle even though I came in very early in the morning after making an appointment a week before. I left it there all day and they didnt do anything but charge me a big fee for absolutely nothing. Quite a bit scammy, needless to say I will not be back to this shady business. Best avoid it and not take the chance, plenty other repair shops in the area that aren't going to try and eat you alive like this one. They legit tried to roll me for thousands saying they need to rebuild my engine blah blah blah.
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June 2023 by H
I stopped in here the other day because my car was overheating and the staff was so friendly. Even though I drove in without calling, they quickly looked at my car and told me what the issue was. I could tell they genuinely just cared about my safety and wanted to make sure I could get home alright. Would absolutely recommend!
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June 2023 by Christopher Sierra
They performed a rear seal on my 2010 crown victoria. Absolutely loved my experience and the tech was not only knowledgeable but went the extra mile and informed me of parts I needed to replace before they became issues. Definitely recommend them for any automotive needs.
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June 2023 by Larry Antoku
Great locally owned shop. Knowledgeable and friendly employees. Shuttle service. I got here for everything.
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May 2023 by Alan Zaboski
I had a lube/oil/filter (LOF) change for my 2013 Nissan Pathfinder SUV. The service was quick and professional. The service representative even applied a coupon to the bill, which was a pleasant surprise. I am and will be a returning customer for all my vehicles.Service: Oil change
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May 2023 by Sid Smith
Not open on Saturday as listed. I drave all the way out here and they are not open at 9:30 am. Frustrating if you are from out of town
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April 2023 by Damien Butler
Always have great experience having hawks Prarie auto work on my suv. Never had a problem great work fair prices nice staff.
