-
February 2024 by elizerbeff
The staff is fantastic and always helpful. The branch is clean, and I'm always welcomed with a friendly greeting when I walk in. Honestly, they would get a 5 if there were more branches around in Thurston county. They would have less of a line and more ATMs. Overall, I'm happy with this location.
-
February 2024 by Ken M.
I e been with NFCU for 24 years and they are the best! They have not come close to failing me yet!
-
December 2023 by Jennifer Richards
Alma and Ms. Parker are amazing!
-
November 2023 by Hunter Holloway
Don't rely on them to tell you when your title comes in.
-
October 2023 by Charles David
Go Navy
-
May 2023 by Damien Q.
The best credit Union ever. Been with them over 16 years and they've always treated me with respect and have had good rates and financial programs.
-
March 2023 by Will Walker
How can you close from 1-2? Those are business hours not lunch!!!
-
February 2023 by jennifer quick
The girl with the blue hair is cool as hell
-
November 2022 by csneddon00
NFCU is a great credit union. If your military recommend joining.
-
August 2022 by Shayne Settle
Prompt service and strong care. A VERY good experience overall! I love this credit union!
-
March 2022 by Colin Christiancy
I sold a car for $6,000 and got a check from Navy Federal Credit Union and had no problems cashing it. I walked in with the check, and walked out with the cash with ease, no hassle like that much tends to cause elsewhere. Also, I'm not a member, but there was no fee which is highly unusual and much appreciated as it can be $5-10% of the check depending on the bank, like Key bank will charge an outlandish fee even if the check is from their bank.
-
February 2022 by Cindy W.
I must say when one goes into an institution one should feel welcomed. Customer service should be at its. best. They are after all a Banking establishment. However; what is happening at this location is beyond me. The only upbeat individual I have met is Howard; who was that day I went at the reception desk. Two out of the three tellers I believe need retraining on customer service and etiquette. I will be limiting my visits at this location.
-
February 2022 by Mikey Anderson
Just recently opened up a checking and savings account. Just wanted to make a deposit. Found out they can print my debit card out in the bank ?.The customer service was excellent by Amanda, Kaitlyn and Sarah. You ladies ? definitely made a great first impression of this bank ?. Thank you again.
-
February 2022 by Obtuse Acute
Do not use this ATM, it stole my card twice. The second time someone stole it out of the machine.
-
December 2021 by Destanee Bryant
I live over 100 miles away from the nearest branch and called twice ahead of time to see what all I needed to do a name change on my account. I was told that a driver’s license and SS card with the new name would work. Obviously that was wrong. All this paperwork of a marriage certificate (and in my case a divorce decree) along with ID and SS to change my name. After being frustrated with that I asked if I can’t at least take my ex husband off of the account and was told no. He would have to come in and volunteer to get off of the account. I closed and opened new accounts a few times since I’ve been divorced and have been told that he wouldn’t be on those accounts. I’m highly disappointed with the events of this morning.
