-
July 2023 by Yvette Moore
Very gentle with my nervous cheweenie
-
May 2023 by Adam U.
This salon is the only place I'll take my dogs. Been coming here for years and they never disappoint :) Darian is the best! So knowledgeable & takes such good care of my pup!
-
May 2023 by MacKenzie K.
I took my pup in for a nail trim. Decided to get the "pawdicure" package which on the sign said it came with a nail trim, ear cleaning, spritz spray, pad shaving, and a bandana. When I went to go get my pup he didn't have a bandana so I asked and the lady said that was only for the "plus". I pointed out that the sign said it was the $22 pawdicure. And she shrugged her shoulders and said oh I don't know. My dogs nails look awful, dewclaw is not cut, his ears didn't get cleaned, nor did the pads get shaved. Very unfortunate. The entire atmosphere was off, dog hair all over the ground. The two women inside were very off putting. I do not recommend taking your pup here even just for a nail trim.
-
May 2023 by Lewis Zipperer
Very helpful and friendly staff. On site dog training, I take both of my Great Pyrenees/ Anatolian Shepards there for training. I have seen lizards, birds, hamsters, guinea pigs and fish.
-
April 2023 by Brittney P.
Everytime I take my pet to this PetSmart for a wash and clean up she comes back still smelling the way she did when going in as well as looking like they put her in a kennel and left her for three hours while we were away. Her report card is always bad, nothing good to say ever. And I know my dog isn't HORRIBLE. 10/10 don't recommend and will not be coming back.
-
March 2023 by Kathleen Frazier
The employees that work there are there because they really care about animals and they are always so very helpful.
-
March 2023 by Cheryl Kay
They did an amazing job with my scared chihuahua. Got his nails looking amazing and handled him with care.
-
March 2023 by Bernie Friedman
My Saint Bernard always comes out beautiful
-
February 2023 by Sophie B.
I really appreciate how friendly the staff are and happy to answer questions. This is the only place that carries my pet's prescription cat food in stock and I don't have to order a case at a time online.
-
February 2023 by Michelle Kolb
I really like Petsmart Grooming, especially the one in Lacey. The groomers are very nice and helpful. Every time I take my Pomeranian, they do a wonderful job on her. The reason why I gave four stars is the price. I believe the price they charge to be quite a bit higher than other places in the area. However, I do go here when I need my furbaby done in a hurry and can't wait a couple week's for her other groomer. This is a wonderful alternative for us.
-
February 2023 by Michael Stone
Friendly staff. Staff was helpful locating my irems
-
February 2023 by Nicole J
We're very sad to see our groomer Savannah go. She was great with our pup.
-
December 2022 by A K.
Writing this post because I am highly disappointed with the grooming service my dog received today. This was her first time going to a groomer because she is terrified of new places. However, she was actually really good and even bonded to the lady who took her back so I felt really comfortable with her being there. Four hours later, I went to pick her up. The ladies inside were different ladies from the morning. When they brought my dog out, she looked way more terrified than when she went in. Which was weird to me because she was really pretty calm going in. She was so nervous the lady who brought her out asked me to put my dogs bandana & stuff on. I told her she wasn't aggressive or reactive in any way but still proceeded to do it. As I was, I noticed she still kind of smelt like dog and not of any "spritz" or shampoo that they say they use. When I got home I inspected her more and realized how disappointing this whole thing really was. My dogs nails are TORE UP. Splitting, cracking, uneven and some look irritated already. She also has a spot of dry blood on the whites of her paws so I don't doubt they made her bleed. She had dandruff (I think) on her coat & now she is limping probably because her nail beds hurt her. So in total I paid $75 for my dog to be hurt.
-
September 2022 by Nick P.
I made a grooming appointment for my dog since he's been having some dingleberry issues due to some nerve pain and him being scared to squat to poop. He just received grooming the month prior and his coat was still fairly loose and clean since he basically lives outside and hates being indoors. Not to mention the week prior I gave him a bath myself to get some of the poop out of his fur since he was now medicated with pain killers after a vet visit and was pooping like normal again but still had some left over poop. I take him in and the groomer says he has some matting deep in his fur and I explain the above information and she asks if it's okay to spot shave if needed and I agree since that can be an issue over time but I wasn't expecting it to be an issue since he was recently groomed and I gave him a bath even more recently. They called after a few hours and said he's all bathed and they're gonna start combining him out etc. And asked about trimming him down if needed and I agreed and said we talked about spot shaving him if it was needed so that's fine to do if they needed to still. I come to pick him up after I get the call and he's completely shaved. No spot shaving, just straight shaved down. And the person helping me has no clue what happened since she just got there. I show her before pictures to show her why I was confused and explained to her as well that he was just groomed the month prior. All in all, there no way in hell he needed to be shaved and wasn't even that dirty to end up like he did.
-
August 2022 by Rhonda N.
I actually could get fancy feast wet cat food or friskies, really cheaper than other stores!