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March 2024 by Reece Armitage
A great friendly gym and staff. I love the 30 minute work out area, vitamin D day light chambers, and tanning beds.
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March 2024 by Angelina Steffen
The staff is very welcoming and kind. I feel comfortable working out there. It's clean and kept clean.
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March 2024 by Amber Caudillo
So normally it's totally fine. But lately there has been alot if workers just standing around. For instance today one girl was helping a customer and the the other girls just stood there standing looking at me and didn't even help or ask if we needed anything one of the girls behind the desk standing was just drinking her drink with out a care of what's going on. Also stop sending me in to chairs that are already full of people. What's the point of checking in then! Also why do some works ask for my name and other don't!
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March 2024 by Kiryn Rf
Generally all around great gym. The customer service at the front desk could be better. There has been plenty of times I’ve been standing at the counter waiting to be helped by one of the many workers behind the desk while they just stare out eating and drinking behind the desk. Customers should be top priority, and should be talked to with a positive attitude.
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March 2024 by Kathryn Branam
The employees are very helpful, polite and accommodating!! The facility is always very clean w lots of parking!! I would recommend the Lacey Planet Fitness to all my friends and family!!!
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March 2024 by Alyssa Kaiser
My biggest regret in life is joining this gym because it’s a cult you can never leave. All I want to do is cancel, I waste $400 a year because they won’t let me cancel. I randomly decided to join one day and 1 month later I moved 5 states away. I have never even stepped foot inside this gym yet 7 years later I have been paying because they won’t ever let you cancel unless you go to your home gym. They claim you can write a letter like it’s the 1950s but then they somehow “never received it” DO NOT JOIN PLANET FITNESS they are a stage 5 clinger of a gym so desperate to keep you.
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February 2024 by Amy Johnson
The positives are that the gym is clean, spacious, has enough equipment, etc. The negatives are the complete lack of customer service. Every interaction we've had with the front desk staff has been from awkward to unpleasant when it didn't need to be. Putting a little more time and effort into training their staff to be pleasant and helpful would go a long way.
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February 2024 by Mary Elisabeth Schmidt
Wasn't ready for buying googles to tan (would've been nice to know a head of time) bought 2nd visit and use Everytime . Love open 24hours. Showers are clean and a godsend.
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February 2024 by Darelle Washington
Non judgmental
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February 2024 by Diana A Castillo A
It's 24 hours and has the perfect team for me ;)
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February 2024 by Steven Williams
Friendly staff always willing to provide encouragement and support.
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February 2024 by Jordan Peetz
I love this place and the staff....I just wish the bathrooms would get fixed and stay fixed. With as busy as it is, constantly having 2 of the 3 toilets and 1 of the 2 urinals out of commission is a bit much.
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February 2024 by Ursula Jordan
great, friendly staff! love the massage hydro aqua chairs/beds and red light & tanning booth.
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January 2024 by Les Herrera
A great gym that you'll want to return to. The main idea of this network is a judgment-free zone where every visitor should feel comfortable. I come here with my husband using his card as a guest. Lots of space for different types of workouts, a large number of cardio machines and equipment for strength training.I really like the area for express training and the presence of cleaning stations with napkins and sanitizer.
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January 2024 by Archie Jenkins
The laziest PF I've ever seen
