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January 2024 by Kaia Hawk
Husband and I grabbed one of their cake batter drink to split. Came out to over $10 for one drink. There are no prices listed on the board. In order to tip that brings it up to $11 or $12. That's absurd.
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January 2024 by The Cook Family
Not sure if the burritos are marked up like crazy or the coffee is that expensive, but two burritos and the 20 oz blended mocha was $24 and some change.
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January 2024 by Mercedes Wichert
Coffee is always good, however customer service training is needed. Frequent bad attitudes.
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October 2023 by Teresa Badillo
Order 4 drinks not one of them tasted good waste of 30 dollars burnt coffee rude attitude coffee left a nasty film taste in my mouth
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August 2023 by Bill H.
Outstanding staff which is rapidly heading for other jobs because of terrible management. Now that Maddie is leaving, and with Jess's hours getting cut, I will find a new coffee stand.
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July 2023 by Daniel N.
The manager here is an outstanding! She remembers my order every single time and even knows my car so sometimes she has my order ready by the time I reach the window when there's a line.
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July 2023 by Jennifer Jones
The lady that works there that drives a Jeep vehicle has a ride attitude when asking if you know what you are having. Doesn't great customer, smile, or have positive customer service.Recently their has been a lot of turnover with the baristas.Since new management has started the quality of customer service has gone down hill.
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July 2023 by Bevan M.
I drive all the way across town to get my drink from them every day, for the past 2 years. The girls are super friendly and personable. My drinks are consistent regardless of what shift I go on. Coffee bean is the best!!!
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July 2023 by Maria Sanchez
Hot mocha is my drink of choice. As much as I've traveled and frequent coffee shops throughout the states, The Coffee Bean has become my #1 spot in the Lacey/Olympia area. Their mocha is consistent in flavor and temperature regardless of who makes it in the shop. That tells me they adhere to an established standard. Other places its either two sweet or too strong...or even too hot to drink right away. Not the case with The Coffee Bean. Their consistency and quality on both the drinks and the customer service is worth going out of my way. Thank you, ladies, for a upholding quality vs quantity.
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July 2023 by J Mendez
This review is more for management rather then the baristas.I have been coming to this stand when it was the coffee bean, great service and friendly staff. That change over time when it was sold and new ownership took over.Started with lack of product, and discontinued food items. Change of prices without proper notifications. Then supervisor/ shift leader were changing which brought whole new change and not in good way. That individual has a rude attitude and never smiles, which has driven several customers to find other stands.The girls work there butts off, and sometimes long hours. They have gone far and beyond for my business.
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May 2023 by Victoria Souza
I sent for a banana bread latte & it warmed my soul. Delicious!
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March 2023 by Ashley M.
This coffee shop is gross. The coffee I received was sugar and milk no taste of coffee. Super disappointed and horrible customer service!
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December 2022 by Linda Mcauley
Excellent coffee and service!! ! I really appreciate the delicious sugar free mocha options as well.
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October 2022 by John Cruz
The service and the vibe is not the same. The staff at the time doesn't pay attention. This place was my favorite place for coffee. But I have another place that makes my coffee the same way. And the service has been amazing every time.
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October 2022 by Lisa Ludwig
I just love their coffee, the great staff, and that I can get a free coffee with my rewards card. Thanks gals for all that you do! You're the best!!!
