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August 2023 by Kelsie Wood
Troy S. was incredibly helpful in navigating a complex situation. He was professional, kind, and went out of his way to assure the situation was handled with care.
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May 2023 by Amelia Nina
Bad service. Bad customer service !
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November 2019 by Debbie W.
Wow! I have not had such a wonderful experience in a long, long time. These bankers and tellers are so incredibly friendly and helpful! Definitely making this branch "MY" bank!
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October 2018 by Angela R.
On any day in the past Id give a 5 but today I waited almost 15 min in line with two tellers helping people. One customer was with a teller the entire time and could have been quicker had they not been having a social conversation. The other teller finished with a customer and took the couple in front of me and had them my entire wait as well, also discussing personal social topics. I get costomer service but it shouldn't be at the expense of other customers. I finally left without being helped and the line with me was 2 and 5 by the time I left. Ridiculous
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May 2018 by Jayde S.
My dad passed away. Long story short. Brought them certified death certificate from Philippines to square away a loan (that I agreed to pay) tried to tell me they couldn't take a copy, they needed the original. HELL NO I'M GOT GIVING THEM AN ORIGINAL. And so I called the deceased customer service at Wells Fargo (which I had been dealing with from the day he passed away!) they informed me that I was "correct" & they only needed the copy. The guy who I think was also phillipino was rude and didn't even say "I'm sorry for your loss." So unprofessional. Also, they just has a 142 billion dollar lawsuit against them. Wish I would've know this before talking any business with them. Thank god my dad only had a lil over $500 left on his loan. STAY AWAY AND FIND A CREDIT UNION TO BANK WITH. COMPLETE IMBECILES!
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May 2015 by Pearl W.
I rarely go inside anymore since it's so easy to deposit my checks at the ATM. However I had to go in the last time to withdraw some cash. The teller was very prompt with the multiple tasks that I gave her. I won't hesitant to drop in the next time I need some extra help.