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September 2023 by Ann Born
Ray was very helpful with helping my teenage daughter set up her first checking and savings accounts! He went above and beyond.
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August 2023 by Nickole Sayles
I live the one that we always use on the west side of Olympia. The workers there are always nice friendly and very helpful
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July 2023 by Sylvia Dedrich
Troy is awesome. He made my experience not so dreadful. Helped me put a stop pmt. On a cashiers check.
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July 2023 by Jordan Tompkins
Every time I go to this branch - I am stuck being assisted by a swarmy teller with short hair with earrings (Henry?). They make me feel incredibly uncomfortable with how they present themselves and how they speak to me. They linger and talk about more than I care to hear when I am at a bank. I want to get in, perform my transaction, and get out, I do not want to become buddy buddy with my bank teller. Please fix this.
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April 2023 by Amelia Nina
Unprofessional staff aka banker his name is Troy. He needs to get training again how to address a customer!
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March 2023 by Natalie M
No one respects your time here. What is the point of making an appointment?
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November 2022 by Micah Reed
I've been banking with WF since 2015. This branch off Sleater Kinney is by far my favorite branch to go to, even though it's a farther drive I know the people there will help me the best they can.the Westside branch isn't nearly as helpful, and I've stormed out because they refuse to give me simple bank statements because they said they couldn't.. I went to this branch afterwards and was kindly helped with no issue. The manager even spoke with me and apologized for the inconvenience even though it wasn't even the same branch I had issues with. This is my Go-to branch for anything now. Love the workers and how they handle everything.
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November 2022 by Gene-Minh Tu
Tellers are slow. Who cares about the chit chat. Do the transaction and get thru the long lines! They got rid of the drive thru too. Would give 0 stars if I could.
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July 2022 by Griffen Samples
The entire crew at the Lacey Wells Fargo are helpful, thoughtful and just all around good folks. I switched to this Wells because of repeated difficulties at the Olympia Wells Fargo. I know I can depend on the Lacey crew. They’ve never let us down.
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January 2022 by JAS3
Every time I've been here they've been so very helpful and I appreciate all that they have done for me! Thank you for being awesome! :)
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December 2021 by Shannon Foscue
We pulled in before the clocks hit 5 pm and waited in line with all the rest of the cars. We were the last people in line and we're denied service. That's not ok when I have a family and need to pay rent. I have been to another bank and they helped everyone even after 5. I will not be going back to that bank!
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November 2021 by Zenson Productions (Zenson)
I say this not to disparage Wells Fargo in any way, shape, or form., but when institutional banking system does not uphold its own policies, a fundamental structure upset of said Institution is beyond repair.., seriously!
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November 2021 by Natalee Embry
Drive through closed which makes me have to go inside during a pandemic, not open on Saturdays.I am not sure what is going on but please fix it.
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August 2021 by Susan Johnston
Went to this bank on July 20, 2021. Wanted to get some cash in certain denominations. Huge line at drive thru (not the first time). Went inside, only teller working was at the drive thru. No other tellers anywhere. One banker at a desk. What kind of customer service is this? Two tellers minimum should be working the drive thru, especially with the lobby closed.
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August 2021 by Geraldine Gutierrez
The whole staff was very kind during the entire process. Even with them being short staffed the day I came in they all worked hard and had a smile on their face.