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January 2024 by alex white
Excellent service, friendly knowledgeable technicians just all around a great company. They were right there the whole time I needed help.
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January 2024 by Andrew Ecklund
I have worked with these guys on a new well pump, a new filtration system, and other plumbing jobs and they have always delivered very high quality. Excellent communication, prompt, professional and highly skilled craftsmen. Highly recommend!
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August 2023 by Anastasia Morrow
I located a Leak under my house and requested to have a rep come out, address the leak and fix it. The woman I spoke to said they could come out Friday morning from 8-11. I noted that I needed them to be here by 11 so I could leave on time to pick up my son. They no showed and are not answering my calls to reschedule. Would not recommend. Very unprofessional.Service: Plumbing leak repair
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June 2023 by Scott Hauck
Quick, friendly. Remembered our system from the previous owner, walked us through how everything worked. Happy to help, good value, not trying to upsell. Excellent plumber.Services: Plumbing leak detection
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April 2023 by Amanda Wright
West coast was the first of 3 companies to come give me a quote. I have iron in my well water and he told me for $5600 he can install a filtration system. I was concerned about the high cost and so he told me if I pay cash then it'd be $5200. Well, at the end of the consultation, he charged me $88 for just coming over. So, I had two other companies come over and tell me I just need a water softener and quoted me at $3200, no need for a filter, the softener will do the job. And those companies consultations were free.
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April 2023 by Michelle Tracy
STAY AWAY! I had an appt scheduled that this company did not show up for. When trying to call the office they are not responsive. During one of my attempts to determine when they would show up (after taking the day off of work) I assume the office lady thought that she sent me to voicemail but instead she accidentally answered. I heard her gossiping about office issues. When I called back she sent me to voicemail again.They have not return my voicemail. This company does NOT respect your time or value your business so we will be going elsewhere.
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April 2023 by Mike Salter
Two great guys, working for a great company. Quick , response , professional. Pleasure doing business with them. Highly recommend!Service: Water tank installation
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October 2022 by Marty Longe
We called a number of plumbing companies for a quote on repairing our main water line. Laura from West Coast was the only one who called us back, and Bill gave us a quick and competitive quote. They were in constant contact as the appointed day approached. Bill and Alex showed up on time, got right to work, finished the job quickly, and spent time with us explaining all the details so we understood the installation and warranty. They were friendly, professional, fast, and charged exactly what they quoted. Great service - great company!Service: Outdoor plumbing system repair
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October 2021 by Erica McCaleb
I cannot express my thanks to this company. After an unending headache of working with another company and over a month of no hot water, I contacted West Coast Plumbing and they were so kind, fast, and communicative! I cannot thank Jane enough for her kindness and fast response. The technicians who installed our new water heater were polite and fast. The customer service we received was so appreciated, I wish there were more like them. THANK YOU!!
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July 2021 by Jack The Goofy Doodle
We've been battling with Home Depot for some time now, their contractor drilled wrong size hole for our bathroom counter. We needed to have a professional plumber come out & measure so we could pass this info onto Home Depot's contractors.When we called West Coast Plumbing, we were told of the trip fee of $39 just to come take a look.But they charged us an inflated fee of $225 for labor & materials, in addition to the $39 for the trip charge.There was NO labor, there was NO materials used!When I called the office to ask about the outrageous fee, we were told that is the labor to measure a hole! The lady on the phone said it was "extensive measuring". All the plumber did was pulled out his measuring tape and measured,, took about 2 seconds!
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July 2021 by Roy Belville
We've had these folks out several times to help with standard household plumbing issues, and they've always been top notch. Highly recommend the business!
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July 2021 by Brianna Okoro
Very professional and responsive! John was able to get out to my home fast and kept me up to date with what needed to be done, the potential prices, and most importantly got the job done. 10/10 recommend!!
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July 2021 by Chris Johnson
We had LJ do a complete (pex) repipe of our 1920’s craftsman home and install a whole house water filter. Truly, the very best workmanship, attention to detail and customer service. I highly recommend using West Coast Plumbing LLC. Thank you LJ, great work!
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July 2021 by Yolanda Mcclure
We needed our spicket replaced in the backyard. John was very friendly, and efficient, and gave us helpful tips. This is the second time we have used West Coast, and would definitely refer them to others and use them again in the future.
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July 2021 by marleny puente
My husband and I had a leak that was problematic and causing our water bill to spike ridiculously high. We contacted several plumbers to come out and give us a quote. The problem was that each one said something different and we’re trying to charge us several thousand dollars! I was finally referred to WestCoast Plumbing and LJ (John) came out to check it out. He was incredibly friendly, professional, on time, and knew exactly what the problem was. He returned to fix the leak and did a great job checking his own work to make absolutely certain it was fixed and functional. He made the entire process run smoothly and provided exceptional customer service! AND we saved so much money because we weren’t overcharged like the other companies. We are very happy with John and this company!Service: Pump repairs & installation
