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October 2022 by Leslie Laramie
Absolutely terrible customer service. They don't answer the phones, the deive through is closed, and there have even been a couple days where the entire store closed without any explanation. They've been taking 5 or more days to fill a prescription and when you try to ask anything at all about your prescription (regarding cost, delay, etc.), the tech behind the counter instantly goes on the defensive and acts as if you are attacking her verbally. I have a right to question the cost of a prescription when you're telling me it's going to be 4x higher than usual, but she becomes defensive and makes you feel like a terrible person for asking. I understand they are understaffed, but that doesn't give them the excuse to treat customers so poorly.
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August 2022 by Stacey Kay
I am done with Rite Aid pharmacy: not answering their phones at all, taking 5-7 days to fill prescriptions (including refills), and now the drive thru is closed without warning so I wasn’t able to plan for going inside and leave the dog at home. Second Rite Aid location I’ve had these issues with, I won’t use Rite Aid anymore.
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August 2021 by User R.
We came to this pharmacy only to be RUDELY treated by Sarah S. This employee refused to LISTEN or let us finish talking. She spoke over us, repeated herself over and over again and refused to shut up and listen. Clearly, she's smarter than all the stupid customers she has to deal with everyday and certainly doesn't have time to be patient or express any compassion. When I asked for her name she said, "I don't care if you contact corporate." Sarah, why are you even working in customer service??
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July 2020 by Todd F.
Insanely rude people work at this place. There is a a Walgreens right across the street - better service, better people, and better experience. Avoid this Rite Aid at all costs, especially if you expect them to give a damn.
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March 2020 by Aravelle A.
Don't go to Rite aid for passport photo!! They gave my picture not cut and big size!! WTF!! I ordered 3sets and spent $27 and get this?!!! I've never seen any place did like this! They said they're been doing this ever since! WTF. I WANT REFUND! So I went to walmart and they are hella better! DON'T GO TO RITE AID! ITS NOT WORTH IT!
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November 2019 by Lee M.
I transferred all my prescriptions to this store when my pharmacy in the neighboring town closed. I gotta say I'm very pleased with the move. The pharmacy staff ensured that I got all my prescriptions on time and called the physicians if there was a problem. I love shopping for other items while I'm there and the clerks are great., no waiting in long lines! 5 stars from me!
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February 2017 by Byron Spear
Couldn't even find it!