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March 2024 by Noah Rackler
I had a lot of dental work done at bright now dental in Lake Stevens and I can 100% say that it was the best dental experience I’ve had. The staff was very friendly and Dr. Kwon was great! I still have some dental work to finish and will definitely be coming back.
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March 2024 by Keith Hudson
I have been a patient with Bright Now dental for several years now. I have always had a great experience with this office. Dr. Kwon is the best dentist I've had he's straight to the point and gets the job done with exceptional care. His dental assistant Sarah always makes me fell comfortable and can always make me laugh. I wouldn't go anywhere else.
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March 2024 by zoe sheldon
I had a fantastic experience at bright now Dental! The staff was incredibly friendly and welcoming, Sarah was funny , professional and totally awesome , Krystle the office manager runs a great crew, She was beyond great and helpful. The Dr was thorough and gentle,The office was clean and modern, and I appreciated the attention to detail, Overall, a top-notch dental experience. I'll definitely be returning and recommending bright now Dental to friends and family!"
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March 2024 by Melina Dennis
Excellent experience for both of my daughters, they were super nervous and were out at great ease! Thank you so much!
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March 2024 by Shannon Berglund
I love this office. Krystal the office manager helped me figure out the best way to come up with a plan for the expensive dental work I needed. I went in Thursday morning for surgery. The staff and doctors made it so effortless and relieved all my fears. Krystal called me to check on me and make sure I was OK. If you have any fear of the dentist this is the place to go. The staff makes you feel like you are a family member they are taking care of. I love my new smile . Highly recommend them.
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March 2024 by Amber Startzman
Toom 1hr 45 min past my appt time to finally pull my tooth which took 3 minutes. Old dried blood on the chair. Unsure how an oral surgeons office doesn't clean properly.
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January 2024 by keith nightengale
If you go there and get a procedure done all you will get is ibuprofen tablets after a root canal that will hurt for days. They will not proscribe anything stronger. Will never go back.
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December 2023 by James
I decided to go to a different dentist that the one I had in Seattle I went to Bright now in Lake Stevens. All I wanna do is get my teeth taken care of, and this guy start crowning my teeth I thought my insurance would cover most of it I got a bill for $1200, no that you don’t get one you get a whole bunch of different people I think I’m going back to Seattle in the university district worst dangerous, but my dentist I’ve known for 10 years and he just checks my teeth and does what needs to be done. These people are overpriced and think they’re hot And it’s they got too many people there
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December 2023 by Wickedlyblind 69
BEWARE!!! First and last experience here. After a checkup im told I have 5 teeth that are bad and need immediate extensive work done. I was shocked because I take great care of my teeth. I had a friend suggest to go get a second opinion because it didn’t make sense to them either. I was immediately relieved to find out that those issues were not present in any stretch of the imagination. I asked my second dentist why the other place said that I had these issues and they said that it is probably because most people will just go along with that. I’m so grateful because they would’ve done work on me. That was very expensive and unnecessary most likely causing future issues, I asked this is something that can just be a mistake. It was put to me as a solid no way. Also, the experience with scheduling was awful. The first appointment I had I showed up for on time just to be turned away because they said it didn’t have one and the lady was super rude about it. So I hope this saves someone from making a big mistake in trusting this office.
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December 2023 by Jeff Nuetzmann
Arrived 10 minutes early checked in. After waiting 40 minutes over appointment time, another receptionist asked why we were their. She explained we needed to check in told her we did 40 + minutes ago. Never said sorry never explained the problem. Seemed to have done good dental work. And had no problem taking payment
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November 2023 by Krystle Wicklund
The Hygienist Colette was AMAZING! Best cleaning ever! Great staff!
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October 2023 by Sarah McAree
We haven’t even been able to go to the appointment because twice now they’ve called and canceled our appointment because apparently the doctor needs to leave. Do not go here or schedule appointment because they will cancel your appointment.
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October 2023 by Kayla L
Made my first appointment.Missed my appointment. (I accidentally went to Lake Stevens Modern Dentistry, and they actually got me in right away.)Charged $25Charge sent to collections 2 weeks later.So instead of rescheduling with Bright Now, I stuck with Lake Stevens Modern Dentistry.I understand a charge for missing an appointment with heavy work being done, but for my first appointment with them, it wasn't a great way to start a business relationship.
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October 2023 by amy FENCL
I would give zero if I could. I scheduled my son because he had tooth pain. We went 4 times, each time they ignored the painful tooth and said they were taking care of the worst. The fourth appointment, he had maxed out on insurance so he told them which tooth it was. They filled another tooth saying that they think the pain was radiating from a different area than he thought. This morning he woke up with severe pain in the same tooth that they ignored. I had also gone in as well as my other son. I signed to pay 60.00 one time and when I got up to pay, the total had changed to 140.00. Another appointment I was told would be 30.00 more than once and when I went to pay it was 113.00. They said it was because the cavity was bigger than they thought. I may be crazy, but I expect a certain level of integrity, organization, and professionalism in a medical facility. Everytime we have to sit in the waiting room we have to listen to the employees bad mouth other customers and each other openly. I'm really in disbelief.
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September 2023 by Jennifer Ong
This dental office is SCAMMY!!! HORRIBLE!!! NOT RECOMMENDED!!!! i will NEVER go there again. DON'T fall in their TRAP!!!! First, they keep cancelling my appointments the last min 3 out of 5 times. One time I got there to do the crowning. I wasn't familiar with the procedure so while sitting in the patient chair hoping to do some quick friendly random chat with the dental assistant while she was working, but then she kept dragging on and on and on (omg) and then showed me some 15-20 mins video that seemed like forever (I thought: I am not here to take the class so you don't need to tell me all the details). I was trying to request I'm ok don't need to watch that whole video but she insisted i HAVE to watch it cuz she wanted me to thoroughly understand the whole procedure etc etc.. Then she walked away and nobody was around, so i couldn't reach out to anybody to ask them to quit the video but ended up waiting for 15-20 mins unattented. Couple mins after the video was finally done the assistant came out telling me "Oh., I'm sorry we run out of time you have to come again next time." I did have another appointment scheduled a couple months later for a dental cleaning. (Going backward - About 7 months ago they already suggested a deep cleaning for me and I've done that). Today I talked to a female receptionist she claimed that "Because you were found to have some gum disease if the hygienist suggests that you need to do the deep cleaning, despite you did it last time, you will still have to do it despite you agree with it or not, or you request to just do the basic cleaning, they won't do that for you. Meaning that you will be left with no choice but to accept that you need to pay for their expensive deep cleaning as they desire, or you go find another office. It was like blackmailing! The receptionist was not very polite and when I requested to please cancel my appointment because this is not making sense, she hung up on me. I would NEVER recommend anyone going to their office unless they want to ask for trouble or you want to put that person in trouble. I wish I could minus 5 stars for them. Not sure how they still got 3.9 stars?!? At least a couple of their staff need to be replaced!!
