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April 2023 by Eatongee
Rented a u-haul truck here. Pickup and drop off took only a few minutes combined. Friendly staff.
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March 2023 by D. Bolton
Very friendly and efficient staff. Clean facility, even has a potpourri type scent with pleasant classical music playing in the storage areas.
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January 2023 by Sabrina Farrell
Great customer service! Very easy to pick up and drop off the vehicle and keys. You can even drop off the keys in the key drop box
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January 2023 by Hunter Jenkins
Very clean, and feels exceptionally secure.
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December 2022 by Matt Larsen
Rented a U Haul here. Easy, fast and a very clean atmosphere with a warm vibe. Kevin took great care of us.Note...not all U Hauls are independently owned. If you call to schedule and the phone is answered by the Corp operator, they will move your reservation to one of the corporate stores.We prefer to support the small business over the big corporation. We simply called back and re-routed our reservation back here.
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July 2022 by Tyler T.
Awesome service, easy to setup, easy to rent trucks. Moving and dealing with storage sucks but this self storage location helped me every step of the way with reasonable rates.
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July 2022 by Laurie Kane
Clean well lite nice people working there
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July 2022 by Alec Moskvin
I've rented many storage places and I have to say Clock Tower Self Storage in Lake Stevens has been one of my best experiences. Not only are the storage and grounds very secure, clean and easy to access, but the Manager and Staff are great! They have continually worked with me to arrange Rental Trucks and keep me advised to availability of different storage spaces and rates as my need develop.Kevin and Heather are the most Customer Focused Professionals I've worked with in a long time.Thanks you two!Alec
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June 2022 by Sean Gwin
New clean facility, Great security, Friendly knowledgable staff.
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May 2022 by Cmbonsai
My mom recently rented a unit here. They're very clean, well lit and there's room for vehicles here. As secure as any good self storage place. What I liked best is the automatic lighting inside each unit. Very thoughtful and nice touch. I'd definitely rent a unit here if I lived closer to the area. I feel pretty comfortable about my elderly mothers' belongings being here and her coming here on her own
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December 2021 by Dave Dorsett
One of the nicest U-Hual place I've been to. Everything was done quickly. Dropping off was even faster.
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November 2021 by Sarah Fleming
Heather was great to work with. She was quick on the phone, professional, proficient, kind, and relatable. She worked with me to rent a storage unit much better for my needs and wants than originally planned that fit my budget! Highly recommended. The facility is nice, alarmed units, heated to 50°F, nice carts provided. I will say the hill driveway would be too steep for me to walk up, and as a disabled but mobile person. I do have a car, but if I didn't, that would require me get a ride there. I wouldn't be able to make the walk up from the nearest bus station.Thanks Heather!
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November 2021 by UCL Ambrose
I appreciated the customer service to get our reservation completed. Our first time to rent a storage unit with a walk through involving entrance though the secure facility. Clean, comfortable and will meet our needs.
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November 2021 by Carey Hert
Excellent location with easy access…Very clean facility with friendly staff, and what appears to be great security. Lots of room to maneuver through with a trailer, and ability to get turned around with ease.
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November 2021 by Victoria O.
I was to move out of my place at the end of April. My original movers and storage company bowed out at the last minute. I called around and was able to find storage place at the Clock Tower Self Storage. Their prices were reasonable and they saved the day for me that day. I ended up renting three spaces without any issue. Kevin was really great to work with. He was very nice and understanding. For the six months that I rented there, I was able to pay over the phone. The move in and move out was very smooth. Heather was helpful too. They prorated the five days of the month that I used when I was checking out. I had a great experience here and I will do it all over again if I need to. Thank you!
