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September 2023 by Gene Lawing
Real busy but some good bargains.
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September 2023 by Bonnie Belles
Staff were helpful and friendly. The store looked so great. We hadn't been in a new Costco in a long time. It was fun to see what items were at this location.
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September 2023 by Ashleigh Mills
I’ve been a Costco member for many years and in a couple of states and was so excited when this location opened close to home.. I’m really starting to dislike Costco based on the Lake Stevens warehouse. The front end staff have been really rude the last few times I’ve gone in. I was trying to look at a product on an endcap near where a line was formed for the self checkout and the employee who I guess decided she was the line warden snapped at me about their being a line. Chill out, I was trying to look at the product you’re body blocking, not cut.. when I did check out I ended up in her self checkout line where she rudely was like I need to see your membership card before she would let me go to a checkout kiosk. When I got to the checkout I had 4 items and a lady with a hand scanner basically pushed me out of the way and scanned everything for me. Guess it’s not self checkout then. This location treats its customers like criminals more and more every time I go in. I understand costco wants to cut down on membership fraud but how many times do they need to see my card? They want it at the door, the want it before I can check out and then I have to scan it to check out. They don’t even make sure it’s your card, so I’m not sure what fraud they think they’re preventing. A few weekends ago I had issue at the self checkout when I tried to pay, hit the button for help, the light went on and the girl working the kiosks stood about 50 feet away from me and just stared at me for like a minute before finally coming over and helping. It also annoys me that this is the only costco I’ve gone to where in the normal checkout lines they don’t immediately ask if you want a box, and when you do ask they just toss it in your cart so you can pack it yourself at your car. Every other location I’ve been to will pack the box for you.
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September 2023 by Susan B
My favorite Costco. Great chill vibe here, even when it's busy. Cashiers and self-checkout both move very quickly. Pharmacy & optical staff are really helpful, as well.
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September 2023 by Aaron Beatty
The location is nice, never crazy busy like the other locations. However, the card checking is absolutely RIDICULOUS.The greeter "checks" your card..literally just looks to see it says Costco. So all of 2 seconds of effort put into checking who is coming in your store. You then go to self checkout, and that employee wants to see your card. After that, you even have to scan it on the machine. So I've now had to check my card 3 different times, and I have yet to even purchase anything.Then you have to show a receipt for things I purchased, after verifying myself 3 different times.When I ask why I have to show it again and again and again, the reply is always.."well people are using other people's cards." So why aren't you doing a better job checking at the front door then? I literally have to show it again, right after showing it to you. "There's just no time." Really? There's not enough time to take an extra 5 seconds to verify the person on the photo?Just lazy.Costco, is great. But goodness this has gotten old, lol
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August 2023 by Bruce English
Best kept secret for a Costco. Never lines for gas. Store is rarely crowded. Only reason it’s 4 stars and not 5 is because it was raining today and the cart corral was over flowing and getting in the way of traffic.
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August 2023 by Jan Hlavaty-LaPosa
This is a newer Costco and a little out of the way, so parking is easy. The lines are usually not very crowded. The few times I've gotten gas, there was no wait.
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June 2023 by Eleanor Rose Hall
When I walked in I smiled and showed my card. After I passed the lady at the entrance she said “is that *your* card?” I said “I’m the secondary” and kept walking. I watched behind as 4-5 other people walked in and she didn’t ask any of them if the card they were showing was their own card. On my way out I stood and watched for a minute as 10+ people walked in and she didn’t ask a single one of them if it was their card. She clearly asked me that based on my looks and nothing else. I am a very obvious lesbian, and I dress very casually. But those things shouldn’t matter.I’ve been going to Costco in Washington and Arizona for 4+ years at this point and I’ve never been asked if the card was mine on the way in.Lake Stevens, if you’re going to ask *some* people screening questions as they walk in, I’d recommend that you ask everyone so it seems less like profiling. I felt uncomfortable the rest of the time I was there. Definitely switching back to the Everett store after this.
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June 2023 by Gabriel C.
The best Costco in upper King and lower Snohomish county. In my multiple visits to this location since opening in late 2022, I have never experienced it overly busy or crowded. The staff is just that much friendlier than the staff at other nearby locations, and the store has more inventory and a wider, more varied selection than other Costco's. These photos are on a Monday evening after work... no lines or masses of people, even on Fridays or the weekends!
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June 2023 by Karen Hendricks
So happy Costco came in locally. Great service, everything I wanted, and more. I'm always surprised at the seasonal assortment and how quick it is getting in and out
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June 2023 by Thomas Schnetter
They expect you to use self check out and now they stop you to check your card first then you still have to scan it and of course they check your receipt at the end. Just add more lanes and keep them open if they are not going to trust you to use your card and check yourself out
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June 2023 by Jeremy Andrist
For a Sunday morning, only having one check out register open, forcing everyone to self-check out, and then having several employees trying to help scan items in carts at random while not being very friendly was a disaster. I had two separate employees scanning my items, a few were scanned in duplicate, one item was missed. It took longer to evaluate what they were doing and not doing, frustrating. Either put them on registers or let folks check themselves out.
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June 2023 by Katie Tripp
Lake Stevens Costco is awesome!! Barely anyone there, not super crowded. You're able to get in and get out. Plus it's Costco who doesn't like Costco?!
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May 2023 by Lisa Greenway
I don't usually like going in the evening, but seems it was a great time to go. Costco is my addiction. Lol
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May 2023 by Scott Moose
Excellent store. Food court staff is top notch. Love the layout and the parking is very good. My only suggestion would be more cart return stations on the right side parking of the entrance.
