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October 2025 by S M
Misty gives the best haircuts, men’s and women’s.
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September 2025 by hrstoess
Staff is always very welcoming. Five stars if senior discount wasn't limited to certain days.
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September 2025 by Bobbi Cross
I'm always coming up with a change and Shannon works with me every month to accommodate. She is a very good hairdresser, kind and easy to talk with.
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September 2025 by Mykola Chernyshov
I usually trying to stay away from chain haircuts business, but decided to give it shot, due to our family haircut master vacation. I went here with my kinds for simple haircut. Wasn’t surprised a lot by skill level, but that is the worse haircut I ever seen in my life! Never go back to that place again!
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September 2025 by Roger Ratterree
Shannon has always provided the highest level of stylistic service here in Lake Stevens Hair Master’s. She’s bailed my out with a modern cut just like I requested. Great Job Shannon!
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August 2025 by David Akin
This is my first time ever writing a Google review, and this Thursday I was given an overwhelmingly positive experience with Hair Masters, particularly a stylist named Jen. I requested a very layered haircut, and when I walked out of the salon, my hair was somewhat wet, so they mostly blended together, and I was happy with them. But, when my hair dried, I quickly noticed the volume of my hair was mostly below my chin, when I had wanted something more framing my face. This was definitely a result of some poor communication on my end about what I wanted, but I was still very dissatisfied with how it turned out. However, the salon offered to let me come back 2 hours later! I met with Jen again, talked over in more depth about what I wanted, and walked out with the best haircut I've ever had. Not to mention she worked around my DIY bangs that took up a lot of hair that typically is used to frame the face in the way I wanted, but it still turned out absolutely lovely. Would 1000% recommend. Lovely stylist, lovely conversation, and lovely customer service.
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August 2025 by Darin Harris
Richelle cut my hair perfectly. Exceptional customer service. I will be returning again the next time I need haircut.
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August 2025 by michelle potter
I have always gone to the more popular salons paid an arm and a leg, no seriously I did.
I went to see Richelle in Lake Stevens and am so happy with her service and hair cut.
She listens to your wants and ideas, discusses ways to make thing easier at home for you hair. She's the BEST stylist I have been to in years!
P.S. she also styles my husbands hair.
😉🥰
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August 2025 by Christine Goulet
I will absolutely never come back here and would give zero stars if it would let me. I asked for 2-3 inches off on my haircut and ALMOST EIGHT INCHES was cut off. I had hair down my entire back and it’s now above my shoulder blades. She then had the audacity to tell me “we don’t need our hair down to our bottoms”. She also cut it straight across when I asked to have it in a deep V. I am absolutely heartbroken and will never return.
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July 2025 by Lori Rogers
Krystal is great!
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July 2025 by Terri Pilkenton
Got a great haircut from a delightful person. I will have her cut my hair again in the future
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July 2025 by K “FreshIdeas” T
Teresa did a fantastic job. Nav8gated tge cowlick very well. Speedy and followed instructions. Which tracks cause because she has 50 years experience )0.0(
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June 2025 by Devyn Johanson
Friendly knowledgeable and talented technician. I have always been pleased with my hair cuts here.
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June 2025 by Diana Fratus
Misty is amazing. She makes you feel like family and is such a joy! My son got his hair cut after mine and she did an amazing job! He got compliments all day! He's definitely going back for his next! Thank you Misty!
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June 2025 by Nicole St Martin
It comes with great disappointment the feelings I’ve come to share. I’ve been a client at this location specifically with Richelle for almost 3 years. I’m picky when it comes to letting people mess with my hair, as you wouldn’t believe the amount of times I’ve had a basic trim messed up in the past.
For 3 years, Richelle provided great service. I go in every 8 weeks for a basic trim, and since I have fairly healthy hair, usually only about 1/2 inch needs to be taken off. I went in on Sunday for my routine trim and asked for 1 inch this time to get rid of some longer split ends. Without consulting with me, Richelle decided to layer the bottom of my hair in an attempt to “blend” some of the higher split ends. While I can understand the vision, this never should’ve been done without my consent. I grew up with bangs and spent 4 years growing them out, and if there’s one thing I took away about that, it’s that I HATE my hair not being the same length. I am a basic, straight hair cut type of girl.
The front strands of my hair were about an inch shorter than the rest of my hair, I didn’t like the way it cut off, and I didn’t like the difference in length in general. I went back in last night to be fixed, which I knew would entail cutting that extra inch off the rest of my hair. We discussed a below-the-shoulder length.
My hair is now shoulder length and I absolutely hate it. I think Richelle could tell I wasn’t happy in the chair, and her words of sympathy were “hey you asked me to do this” sure. But I never would have if you had never put layers in my hair without my permission. I went home and bawled my eyes out for 2 hours. I don’t even want to leave my house at this point. I’ve been struggling with finances due to some unfortunate life circumstances, and now I guess I have to save for extensions. There’s not even anyone at Hairmasters to discuss these feelings with because Richelle is the manager. The hard work I put into growing my hair out these last few years was all cut off and taken away because I wasn’t consulted about a decision to do with my hair. It comes with great disappointment to say that this was the end of a 3 year era.
