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October 2023 by Chelsea Northup
The U-Haul service here is phenomenal! My only regret was not knowing about this place before we rented a storage unit elsewhere. We would have certainly gone with Lake Stevens Mini Storage. The facility was clean, and the customer service was exceptional. Moving was hard, but they made our return process so easy. Any future U-Haul, trailer, or storage needs, we will definitely be choosing them. Thanks guys, you’re great!
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July 2023 by Lori B.
Through all my moves around town and helping friends move since 2012, there have been many employee changes at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.
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October 2022 by Sean Gwin
5 stars is not enough. The guys running it on drop off and pickup were exceptional, accomidating, polite, knowledgeable. Had the trailer brought from the back, hooked up, lights tested, safety checked while the other employee had the paperwork done and ready(Maybe 5 Minutes out and 1 minute to return. Recently had a terrible trailer rental experience with Tractor Supply Co. These guys were a breath of fresh air. Thanks guys!
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April 2022 by James Erickson
They kept my daughters stuff dry and safe for one and a half years. Just moved her stuff out. Yay!!
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February 2022 by Dan Sander
Great value. I’ve never had a problem here.
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January 2022 by Jeff Segers
Love the ability to rent a unit online. Easy, peasy.
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October 2021 by not pat
Rented a car transport trailer. Online forms were super easy, pickup went great. They hooked everything up and did the safety checks. Drop off was quick and easy. Exactly what I needed. Would definitely rent from them again!
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September 2021 by Amanda
We rented a trailer here to go across the country, there was no clear direction we had to call in and the guy was miserable. Not sure if it was a bad dsy or he just wasn't happy to be there. Place was pretty sad. Heard other clients say they won't use them again.
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August 2021 by Melissa C.
Mary is absolutely the best. i did an online request she got right back to me first thing in the morning, she was kind, knowledgeable and thorough. She found me the best fit for our needs. Best customer experience I have had!
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July 2021 by Tyler Brender
Very quick and easy to get a storage unit rented. I rented online and then went in to sign the paperwork and it was no BS in and out.Was given 3 keys which was a very nice surprise.
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June 2021 by Bikelife Wheelupguy
These guys are great, always find me a u-haul when I need one. Been storing my stuff here for years
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June 2021 by Josh Blair
Excellent staff and service!
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May 2021 by Kellie Dickson
Great little facility. Fair price. Easy to get through on the phone. A+
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May 2021 by Amanda Morczek
We rented a trailer here to go across the country, there was no clear direction we had to call in and the guy was miserable. Not sure if it was a bad dsy or he just wasn't happy to be there. Place was pretty sad. Heard other clients say they won't use them again.
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May 2021 by Kellie D.
Employee's were very attentive to my situation and helped me thru a difficult situation. All the features you'd expect at a fair price. I say A+ Thank you!
