-
August 2023 by Toni
We had a horrible experience here. They evidently over booked so when we came for our appointment, we had to wait awhile. Then once we got sat down they put our feet in ice cold water. I told her it was cold. Then she was boiling water to dump in our feet bath water. It got luke warm at best. A mother & her daughter got nasty with us because I kept telling the lady doing our pedicures it was still cold in between her waiting for water to boil. We finally left. I don’t go to these places for this kind of treatment. Its suppose to feel good and I’m not interested in being treated poorly while I’m trying to relax!
-
August 2023 by Anutka Malutka
I went to get my deluxe pedi and fill for my acrylics done for my birthday. The lady that did my fill, her name is Tami, told me my nails have lifted a lot so I need a new set. I told her I got a brand new set here and only did one fill and they started lifting after 2 days. I should not need a new set after only 2 times. I asked will you charge me for a fill or still as a new set because you guys did a bad job. She said she will not charge $10 for taking nails off but still as a new set for $50!!!! I said last time I paid $45 for a new set.She was still trying to make money off me! She then said “Oh my God!”, rolled her eyes and started talking to her co worker in her language. I would have left but I really needed nails done before my birthday, and she ruined my mood too. When she was done with my nails, she just said done and walked away. Didn’t help me off my chair or with my shoes. Horrible attitude. I will NEVER come back there again and do not recommend anyone else to go there. The job is not that great for the price they charge and their price is different every time because she thought I was new there! I will also report to BBB because they’re lying about their prices. Horrible and upsetting experience.
-
July 2023 by Quincy McFalls
I am a regular customer at this spa, me and my daughters come here for manicures, pedicures, getting shellac and dip powder. However, after todays experience I will not be returning. I called ahead asking if they had time for me and my two daughters for mani/pedis, they said yes come at 1. So we showed up at 1, they got us sat down in pedicure chairs by 1:15, the bowls had no water in them until 1:30, they finally started doing my eldest daughter’s nails at 1:40 and not mine until 1:50. My youngest daughter who is 4 was sitting there until a little after 2 waiting to get hers done. I asked why they didn’t have me just come in at a later time instead of having us sit there for over an hour waiting. Once we got our pedicures they felt very rushed and I got no massage they just applied the lotion a rubbed it in. They didn’t scrub calluses off my feet and my toe nails are poorly filed to where they are rough at the top and the gel coat doesn’t cover one of my big toe nails. I said to forget the manicures because I didn’t want to give them anymore of my money at that point. If you feel bad for making us wait so long at least make the services quality and worth while. There are couple more details in regards to the poor service we received, but needless to say we will not be returning. Super disappointing experience, especially for the price.
-
July 2023 by Erin Stackhouse
Best place to get your nails done in Lake Stevens! Perfect for mother/daughter dates! Everyone is kind, you don’t feel rushed to make decisions like some of the other places around Lake Stevens does. It’s definitely a nice, warm, and relaxing place to get your nails done at.Services: Foot massages
-
July 2023 by Rhi Scalapino
I got my nails done here yesterday at 3:30. I was in the waiting room for 30 minutes 3 different people came after me and got taken back before I did. When I got back the woman who did my nails keep nicking me with the file. She than blamed me. After I paid and went home my nails were lifting and coming off acrylics don't do that in less something has been done wrong. I personally do bot recommend going to this place.Service: Acrylic nails
-
March 2023 by Mimi Norng
love getting my nails done by michelle! she so sweet and is amazing. love her work ???Services: Nail decals
-
January 2023 by Mariah Laxson
I have been coming here for a couple years now. The salon is clean the staff are very friendly and they always do a great job on my nails.
-
December 2022 by Roxanne Newton
They're okay. Clean and quick. WAY OVER PRICED! $45 for a fill with shellac polish. NO design, one color.
-
November 2022 by Rebecca M.
I have always have a pretty great experience. I work construction so I can't do fake nails but I like to get gel and have them painted crazy and fun designs. Wendy is always fast and does a good job at giving me something creative with gel polish. It's a very clean location but can get really busy - only down side. Highly suggest making an appointment and going first thing in the morning for a quiet appointment.
-
November 2022 by Kate Rea
I did my first review on the place giving it five stars. I have since continued going and still have not any complaints about this place it's clean the women that work there are all extremely nice and listen to your requests without making you feel like you shouldn't get something you want. They have lots of options with the dipping powder and do the ombre pink and White's different shades which I like to get quite often. I get my eyebrows waxed every time I come to get a fill and they always do an excellent job clean them trim them wax them and get any little hairs that are left behind and then put a cooling gel on them. For a little area like lake Stevens this is a great place to go.
-
October 2022 by Becky B.
nice work, clean salon but the fact the charge you $20 extra for shellac is ridiculous!
-
September 2022 by Cheyanne B.
They did an amazing job on my nails and they are fast. So many colors to pick from! Way more then other nails salons I been to. Very cleans and friendly. I didn't give 5 stars because they were pretty pricey. For a shellac fill it was $55 Definitely will be going back.
-
September 2022 by Breana Andelin
I wish I could say it was a positive experience! Ive gotten manicures here before and they were all wonderful experiences. But i cant say the same about my manicure this time. Online it said it was only $30 for a full set of acrylics, no shellac. I got in and the lady doing my nails didn't talk to me at all. The process felt very rushed. The thumbs are two very different shapes and lengths. She didn't trim up my cuticles or even push them back, when it was very needed. Ended up paying $50 for the nails and a 15% tip which i felt pressured into because the lady that did them was staring at me as I was paying. I'm adding pictures of the nails on my thumbs to show how one was cut diagonal and shaped differently as well.
-
August 2022 by Meeti K.
Do not go here! Was hoping to treat my MIL and myself to a mani pedi. Our experience was terrible. I asked for their signature mani and deluxe pedi which are supposed to be their "top of the line". No massage. No exfoliant. Nothing. All I got was the ax paraffin which I had to explicitly ask for. I had to even remind them to put actual a polish on my MILs hands and feet -- isn't that the most basic of what you do here at a nail salon?? Terrible service. They'd just walk away for long times during our service without a word. I had to ask for them to return for both of us to again get the most basic of services. Wasted my time and money. Do not recommend. I would demand a refund but know this is the type of business to not even oblige despite their failure in service.
-
August 2022 by Ashton Fant
I’ve been here before and they were decent. But this last experience was not ok. I got acrylics 3 days later 4 nails lifted i called and scheduled an appointment to have them fixed for that following Friday, then more lifted. When I got them fixed they just drilled and put more acrylic on. And now they look horrible and are lifting again. I work in a dental office so I’m not doing crazy things. I’m just not happy at all.Service: Acrylic nails
