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“My newborn’s important govt ID documentation was previously misrouted, resulting in a failed delivery—despite the mail preview being visible in the USPS Informed Delivery email. When I visited the USPS Lake Stevens office, they provided me with the Carrier Annex phone number. Upon contacting them, the staff promptly assisted me and ensured the mail was delivered the very next day.”
“This location went through a phase a year or two ago where staff were very unreliable. Allen (I believe is his name) and another employee (I didn't catch her name) are amazing! Seriously, I couldn't ask for better customer service. They remember everyone's name. Customer service is alive and well at this location.”
“I had a great experience at this USPS for FBI fingerprinting. The process was quick and smooth, the machine worked well, and the staff were friendly and helpful. They also support foreign passport holders, which made everything easy. Highly recommend this location.”
8:30AM - 5:30PM
1010 State Ave, Marysville
Post Offices
“This is a model post office. I’ve had my PO Box at 2 other locations since moving from here, and none compare to the efficiency and courtesy I’ve been accustomed to here. I miss the way I was able to rely on this post office for quick delivery of packages to my box, the way packages were made accessible to me right away, the properly functioning informed delivery, the friendly staff, and the fact that istaff would actually attempt to assist if there was a problem. This seems like standard stuff, but after having my box at 2 other locations, I constantly think back to how good and non-frustrating my mail service was at this location. I can think of a few offices in different cities that could definitely benefit from some training or observation of how things operate here. Thank you all for being amazing. You truly have a positive impact on people’s lives.”
9AM - 1PM 2:30 - 4:30PM
4000 134th St NE, Marysville
Post Offices
“I had a great experience today calling the annex for a missing package. They answered quickly and the lady I spoke with was very kind and helpful. Keep in mind their hours are limited”
“The new Postmaster in Arlington is the most helpful, knowledgeable and friendly person. She patiently answered all my mailing questions and provided excellent suggestions that saved me time and money. If you haven’t met her yet, stop by and ask for Billie Jo.”
“Usually really nice, and always doing their best with the staff they have on hand.
It also seems everyone that has an issue with the post office in person or on google reviews have never shipped anything in their life and it's their first time stepping foot into a post office. The only time I see delays or frustration is when people arrive unprepared and expect the postmaster to figure everything out for them.”
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“Everything to go to this post office I'm greated with a smile. They are always willing to do what they can to help. My experience has been way better service than at the bigger post offices.”