-
June 2025 by A B
No cashier at either register line that are open, one stepped away said she was needed in the back and didn’t send anyone to cover her line. Line is halfway down an aisle been in line for about 15 min now and one person has been helped.
-
June 2025 by Zach Pullen
Do not buy frozen foods from this store! I have tried foods from their frozen section twice and both times it had mold. So they're getting bad food or not properly storing it and letting it mostly defrost before it goes in their freezers
-
June 2025 by Stephanie S
It was a dollar store but I think y'all need more chasiers...
-
May 2025 by Kathie Forbes
I love Dollar Tree for cards, bags, tissue paper, and bows.
-
May 2025 by Nomad Je
Always busy with minimal staff. The items available are different than other Dollar stores. Located at Lakewood Town Center
-
May 2025 by Nancy Mattox
One is always nice and clean I went to one 2 weeks ago and I about threw up it was so bad and nasty
-
May 2025 by Anonymous A
The cashier named desiree t. Has to learn. She helped one customer for 10 minutes. He was buying some dishes and she refused to wrap the in paper or anything. And used all their other items they were buying like hersheys kisses to stop the dishes banging together. The worst part is she already bagged everything else up and had to ask the customer for these items back to use. She should really wrap them or at least not make everybody else wait 10 minutes. Everybody was so frustrated as you could imagine.
-
June 2024 by Ken T (Donut Farm)
When you walk in, you're going to see organized chaos, and when you get past that point, you will walk into the unorganized chaos. The store is in complete disaster mode with some parts of the store (kitchen and other items). The cold and frozen food section is either sparse or straight empty, and the appearance overall is ' unkempt and largely ignored by management!'
-
May 2024 by MaKayla Colvin
The manager Shantel is very disrespectful & unprofessional! I'll never come back !
-
February 2024 by Marie Bright
This dollar tree, is horrible! There is only one cashier working, the first time we went there the line went all the way down one of the isles! The cashier looked bad I seriously thought it was a homeless person that went behind the register to ring people up. The cashier was going super slow and seemed like they were looking at each item they scanned as if it would have a different price on it. There was a second employee a woman who yelled at everyone that she needed a break! That woman went outside and started smoking! She was angry and talking to herself.. the line was wrapped around the isle! She was very rude and very dirty looking as well. This second visit was yesterday. This store is always full of creepy people who stare at you and just look like they are doing something bad.. again one cashier and a huge line so we left and won’t be going back there…
-
February 2024 by Trisha Kenney
I went into this store yesterday around 1:00 pm to grab some cleaning items for work. There was only one register open and the line was to the back of the store. I was in line for almost 25 minutes with no one else offering to get on the register to help. I paid with my company card and requested a receipt. I was told it was in the bag. I get to the office and it was in fact not in the bag. I attempted to call the store back multiple times and got no answer. i tried again today to see if I could get the receipt reprinted. the person who answered the phone was very rude and had me "on hold" while she was asking the store manager who in fact they were gossiping about how its not their responsibility to get me a receipt for my expense report. The manager then gets on the phone and said she can only look it up if I can give her the card info, register number, cashier name and exact time I was rang up. I was able to give her everything but the cashiers name because she was not wearing a name tag and told her that it was sometime around 1:15 but could not give an exact time as I was in line for 25 minutes. I was then told that she would not help me and hung up on. The whole staff here needs to be fired and they need to start over.
-
February 2024 by Amanda Otis
Had a terrible experience with one of the cashiers. Very rude and unprofessional. Will not be back.
-
February 2024 by Sue M.
This DT has the absolute worst customer service. I have been here many times, but my last experience was awful. Yes, the lines were long, but in my last trip the cashier was unloading all of his personal problems on the customer in front of me. That particular customer was empathetic to a point, but it was clear that the cashier was far more in need of a therapist than a job paying minimum wage. Then it was my turn. He started telling me his personal life problems. I am not a licensed therapist, so I kind of nodded at the right points. He rung me up, clearly hating the process. He asked if I wanted a bag. I said yes, pointing out that I like to reuse the bags for small trash cans in my house. He then said "I hate it when people say that." That is by far some of the worst customer service of all time. Guess what, homie. Don't work in retail with that incredibly terrible attitude. Never going back.
-
January 2024 by Victoria Parsons
I have shopped here a couple of times before and enjoyed it, but not today. When I was ready to check out, I went to the cash registers, and no one was there. I asked the woman working nearby if someone was available to check me out and she snapped "I'll be there if you wait. We have things to do. We can't just stand around and wait for you." I get that, but I asked her politely and she responded very rudely in turn. She then proceeded to talk bad about me to another employee while i was still around since i was putting back all my stuff before I left. I've worked customer service jobs before and tend to give people grace, but she was so rude in response to my politeness that I just don't want to shop at this particular store anymore.
-
December 2023 by Hans “The judge” Hanson
Excellent items, great quality
