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February 2024 by Ada Liu
The service provided was exceptional! Manny displayed professionalism, kindness, and friendliness. He efficiently resolved my request within two minutes. Without a doubt, this has been the best experience I've had at a ship/print office compared to other companies!
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August 2023 by AJ Artistix
Michael was an awesome Store Consulant! He made sure to welcome me in and asked me questions that made me feel welcomed! I'll definitely be doing more art projects at this location! Store looks great and the Store Manager is awesome!!
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July 2023 by J. Gatica
All representatives in this store were fantastically professional, courteous, and friendly. To include the shipment pickup driver that happened to be there. The 2-line wait was literally about only 1 minute. Efficient team! With service like this, I will be a repeat customer here!
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April 2023 by Dominic Graw
Good service. I had trouble trying to print a return receipt for an online order I made, and an employee personally helped me.
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March 2023 by James
Problem Solved? NOPECustomer Service? DOES NOT EXISTWhy can’t Amazon start a delivery system for all people, FedEx sucks…UPS sucks. Literally go in for a problem, walk out with call the toll number lol what A joke of store. I guess I’d be unhappy making minimum wage working at a print store sigh
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January 2023 by Sarah
No-one answering the phones and door is still locked. Location was supposed to open 15 minutes ago. If you don't have the staff at least update your hours. There's literally a line of people outside the door. I think it's highly disrespectful in general, but more so because some of us are first responders and/or military and run on tight schedules. Particularly disgusting right after veterans day.
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January 2023 by k d
This FedEx has met the needs of the company I work for, last minute, twice in a row. And there was a discount on the vertical bannister we commissioned from them.We also needed additional materials (100x brochure, 100x vouchers) the day before our event, and they were able to make it happen. Great, friendly staff as well.We will be using this location for our business materials going forward.
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December 2022 by Harriet S.
No wait, excellent photo for my passport. The nicest man works there and is so helpful every time I go in.
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December 2022 by Cat
No-one answering the phones and door is still locked. Location was supposed to open 15 minutes ago. If you don't have the staff at least update your hours. There's literally a line of people outside the door. I think it's highly disrespectful in general, but more so because some of us are first responders and/or military and run on tight schedules. Particularly disgusting right after veterans day.
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December 2022 by L. W.
Great experience. Excellent communication and service. Picked up a held package and it was a quick process. Associates were professional - very helpful and friendly!
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July 2022 by April Brant
I came in frantic because I’m getting married in Mexico in a week and couldn’t get my excel sheet to print at home and due to the complexity of the program I decided to come to FedEx. I had problems with the print&go option as well. Jane was able to come to my rescue! Jane was very professional and stuck with me, all the while multitasking and helping other customers. I got what I needed. She was amazing! Thank you so much Jane I appreciate you!
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July 2022 by Brandon Souryavong
Never open. Always on random lunch breaks. Literally tried to do business here the past week to no avail.
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June 2022 by Ron Gillett
FedEx leaves a sticker on my door pick up at store afterv430 pm I get here at 523pm told to come back in 20 mins . so now I wait in my car until I can get in. Also I watch at least a dozen people trying to go in and door is locked
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May 2022 by k d00mz
This FedEx has met the needs of the company I work for, last minute, twice in a row. And there was a discount on the vertical bannister we commissioned from them.We also needed additional materials (100x brochure, 100x vouchers) the day before our event, and they were able to make it happen. Great, friendly staff as well.We will be using this location for our business materials going forward.
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April 2022 by Joe Varga
The people working there are great. The problem is that this store is WAY TOO SMALL. There are a LOT of people living around Lakewood Towne Center. This store should be two or 3 times larger with triple the staff. The place usually has a line of people waiting and I have to either try back another day or go somewhere else.
