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October 2023 by Aaliyah Essex
The people that initially did our delivery was great but we called and scheduled a pick up for all the packaging twice… both times no one showed up or even cared to call to let us know they couldn’t come or anything…
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May 2023 by Sara Levin
I've never had the luxury of hiring movers and it's the best purchase I could have made. The crew (Peter, Franco, Leo and Jacek) all showed up on time, introduced themselves and just started to work. Everything was loaded up, transported and unloaded all within 4 hours. I couldn't recommend Golden Services more for your next move.
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April 2023 by renee hardy
Did our recent PCS packing and loaded our crates. The first day things looked great— 3 man team and they moved pretty quick. Day 2 we had 8 people packing and moving. Our items weren’t cared for as they should be and we saw the result of that at our next duty station. Our crates were unloaded today and lots of things weren’t boxed which resulted in damages. A brand new console table is destroyed because they didn’t remove the shelves inside. They took apart half of my outdoor furniture and left half together. They improperly labeled almost everything. We had to cut into every box to figure out what was actually in it upon arrival. They also loaded my deep freezer into the crate sideways… waiting to see if it even works. AND THEN, they loaded a lawn mower into a crate with gas in it that leaked into the crate. The lawn mower was set aside for us to empty but they packed it anyways because they don’t communicate well with each other. Lastly, we’ve reported a younger packed that packed boxes with a backpack on him the entire time. Our movers and inspector at our new duty station confirmed that packers should be wearing backpacks because it’s a sign of stealing. We’ll see if anything is missing soon.
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January 2023 by Tara Esera
These people just did my PCS move. Great and happy workers, who seem to love what they do. Quality of work was very great as they handled everything with care while also wasting no time. Highly recommend!
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November 2022 by m nn
The team was very informative, they let me know when the truck was loaded and when they were enroute, then they called to verify the apartment number and where they could set up. After arrival they conducted a walk through to identify where certain items went and after they got right to work unloading the truck. Super through and even helped locate three items that were tagged and boxed up. They were very professional and very courteous. Hands down highly satisfied with Golden's services, i would highly recommend them to anyone.
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October 2022 by Orren
The staff is great. The management is not. Expect your staff to be overworked, under paid and under appreciated.Remember to tip your movers.
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July 2022 by Jeremy Burgess
Had an easy time with the movers at both destinations. Kept me in the loop and we're pretty quick with all my questions. Didn't break anything either! Very helpful and respectful of the home.
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June 2022 by tammy Thompson
Every single person we talked to whether in office or on site were absolutely amazing. Extremely nice and professional. The crews on site were very dependable and made sure they did what we wanted. I would always recommend and refer them.
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June 2022 by joshua martin
Boxes will not be picked up if they've gotten rained on. Good information to have known beforehand. Would've been 5 of 5 stars.
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May 2022 by Shantelle Lundquist
Our family did an intercontinental move and Golden Services were phenomenal! The movers were very professional and pleasant to work with. They were timely, quick, and put all our furniture back together upon arrival. Five star service!
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May 2022 by Gabriella Weyhrauch
The crew was very kind and respectful. We are thankful to have had them, we have moved many times with many different moving services and so far this has been our best experience!
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April 2022 by Daniel Orvis
The team that handled my delivery was top not notch. A very capable and accommodating crew that handled everything thing professionally. Even when their difficult to work with customer (my wife) constantly changed their minds on placement of boxes and furniture. They also put all of our big furniture back together probably. Highly recommend company in my book!
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March 2022 by Vince Diaz
Excellent crew who were responsive to the care of our household goods. They were diligent in their work and committed to ensure we were satisfied with their delivery and setup. I highly recommend Golden Services !
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December 2021 by Jose Concepcion Rios
Based on my experience in these years as a member of the armed forces, our objects are treated as garbage for those who pack and unpack our possessions, on December 2 they delivery me my possessions and I have to say that the level of disrespect was so insulting, Seeing an employee of the company Golden Services LLC, play with my things like toys and when I told him that this is not a toy he laughed in my face, I felt so Insulted that not even funny and I told the supervisor or Crew Chief and it was like talking to the wall. so when do we hold our employees accounted for!, was only one of the employee that was real respectful, I will blast there names but is no point by doing that, just remember treat people with respect even when they rude to you!
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November 2021 by G
Threw my American flag on the ground.Lied on the paperwork stating that we disassembled everything, took minimal brakes (probably paid by the hour) even though they practically took half the day off. The packing team yelled and argued around the house. Sloppy packing, had to be reminded to pack things. Had to stop the truck because they forgot stuff. They then forgot other things that we had to mail to ourselves. I am pretty sure a couple of them were high.Check the paperwork and dont let them tell you that they will fill in parts. Read it all. Luckily, only minimal damage.The big islander guy was very hard working, I did not get his name. Kudos to him
