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February 2024 by James Jones
I asked that no cheese be put on my sandwiches and they put cheese on
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February 2024 by Dominique Cruz
Hours posted are completely wrong,. On door and online ......just leave ppl. At the drive thru
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February 2024 by Justin Nipp
Was just there not even twenty minutes ago and the lady running drive through on Valentine’s Day about 9:15 pm was probably the rudest fast food worker I have experienced in a long time. Every time she handed food out of the window, she immediately shut the door as my wife and I tried to speak to her. Literally like she despised being there. I am in the restaurant business as well. If you don’t like it get out of the business.
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February 2024 by Emily
02/12/24 7:00pmAbsolutely horrible the staff is rude the person taking orders at the drive through order our things right and even said it twice to confirm ,At the window, the lady was rude and in a bad mood when we got our orders, the order was wrong the order of curly fries was now regular fries and when I told her she just didn’t bother to help and see what was wrong or missing and she just got mad and said “that’s what the computer said” and left…
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January 2024 by charles mays
Best chocolate shakes ever!!!!
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January 2024 by Andra Pittmon
Yummy
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December 2023 by D C.
Every time I try and use the drive thru at this location they always have some excuse on why they aren't taking any orders....
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December 2023 by Dameron James
My only problem with this place is that when you come through the drive-thru after ordering they tell you to go park and they'll be right out with your order like you're at a Sonics restaurant which makes me check the sign every time to make sure it says Jack in the Box.Parking: It's a parking lot with ten to twelve parking spaces
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December 2023 by paul grebinger
Those two ladies that deal with customers don't have pride in how their attitudes and really slow and questionable service affects themselves and their company's image. My experience after plunking down near $20 and feeling disgusted by what I ate, I just can not go back to Jack in the Box any more.
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December 2023 by tracie sustaita
This happened a couple nights ago about 1am i had just ended a 12 hr shift and i was starving.. Im hearing impaired and nobody was in drive thru line so i pulled forward so i could show the worker my order i had written down... usually i go online but my internet has been having issues... not just that but the app never works as it should... she waited and took 2 orders for people that pulled up after me. Opened the window and just kinda laughed and said im not taking your order you have to go to the back of the line. We dont take orders if you dont order thru the speaker like everybody else. I tried handing her the piece of paper with my meal on it and she wouldnt take it.. again pointed to the speaker system... very rude... very inconsiderate of the hearing impaired.. her family should be ashamed of her for being so heartless... u would be much better off going to the one off steilacoom blvd and s.tac way.. or any other locations... don't support this location the way it is right now... allot of room for improvement with the cashiers... they should take some training on handing impaired individuals with respect.. I'm no less important then anybody else i deserve good customer service.... u don't deserve a job... I wish i caught her nametag but i would recognize that snoody look on her face if i went back.... just havent yet...
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December 2023 by Travis Breiner
Good place decorated for the holiday and timely service they made me real food in the morning not warming up trash like McDonald's and burger King did in the same area.
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November 2023 by Shalis Cluke
Purchased two cheeseburgers and curly fries from the front counter. Opened what I thought was a cheeseburger only see there was no cheese. Took the burgers back inside and explained I asked for two cheeseburgers and received hamburgers. The cashier took the bag took the burgers out and put cheese on them and handed me the bag back.Not sure who the manager or owner of this franchise, but the customer service rendered today was very unprofessional.Having worked in a franchise, my supervisor would have never allowed us to give a customer back the same sandwich, especially after they touched it.
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October 2023 by Mike H.
Came in tonight at employee told they were closed again employee told me that they were closed because everyone is on break it funny because when I pulled up someone was leaving with food. Literally the worst store and management I have ever seen won't be returning ever!!
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October 2023 by William Nabors
Great with the Munchie meals at late night a 24 hour Jack n the
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October 2023 by Retro Paradox
The food is okay for the price. Interior is very clean and cozy. Have a large multi soda machine next to counter that's self serve. Staff was quick and polite. Recommend ordering online if you live close. The food was made to order which was a nice touch. The staff always makes sure to ask if you want extra sauce packets. I appreciate their hard work and how clean the inside of the store was. Would of rated lower but you can tell the staff works hard to keep the interior well maintained. To include the kitchen. You can see back in there and everything looked very well kept. Props to the employees ? ?
