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October 2023 by Edward B.
I took a used car to Ray's for a pre-purchase inspection and I was very favorably impressed! They got me in within a day, and worked around my flaky scheduling without complaint. Steve, the mechanic who did the inspection, was obviously extremely competent, and turned around a very thorough inspection in about an hour and a half. Steve explained everything he found to me in non-mechanic terms and contextualized the results considering the age and mileage of the car. Seldom have I spend $150 so wisely. His evaluation allowed me to negotiate an equatable price from a position of strength. I strongly recommend Ray's Auto Center.
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October 2023 by John Hammonds
No better place to take care of your car in south sound!
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August 2023 by Paula M.
employees are reckless with my car. why are you speeding over potholes? if you decide to get serviced here, i highly recommend you stay and watch how the employees drive your vehicle
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August 2023 by Amanda Luce
I am here to 100% recommend Ray’s for servicing your car. We had been using them for years while we lived in Lakewood until we moved overseas for a span of 6 years. They had always been friendly, honest, fair and thorough.We don’t live in Lakewood anymore, so we ended up taking our car to the dealer for an oil change. After the dealer tried to tell us we needed over $3k in servicing plus possible repairs, we decided we needed to go back to Ray’s, even though we are no longer close by.Just like before, we experienced the same professionalism and honesty as we had prior to moving over seas. They checked out the car thoroughly and gave us recommendations for mileage intervals. They found everything to be in great shape and no servicing necessary. Needless to say, Ray’s will continue to have ALL of our business from now on. Thank you soooo much!
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August 2023 by Michael Huffman
Steve is Ray's son and the current owner of this family business. He's worked on three of our cars now. I am always pleased and thankful for his work. Most recently, we had our vehicles in for air conditioning work, and the cars can almost get too cold if that's possible. Great staff, an honest job, and decent prices.
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August 2023 by Mike Sl
Great service, seems honest and reasonably priced.
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August 2023 by Kate E.
I have stopped bringing my vehicles here after witnessing employees treatment of customer's cars. It seems like the younger mechanics think they're cool whipping through the severely pitted, gravel parking lot in other people's property. On more than one occasion I've seen these mechanics speed though the lot, full of potholes, with 0 regard for the wear and damage that could cause to care, especially to smaller vehicles. I can only imagine how they treat our cars in the garage.
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June 2023 by Kevin Wood
I've been going here for over 20 years. They are not the fastest shop nor the cheapest, but they are honest. I've learned to trust these guys.
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June 2023 by Gerald Parr
Very helpful in getting you an appointment to fix what ails your vehicle. Knowledgeable on a large range of vehicles.
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June 2023 by Sherry
Reliable, good work. No issues so far after 12 years going to this shop.
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April 2023 by Anthony Lewis
Friendly courteous staff. Fair prices.
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March 2023 by Jeremy W.
the shop manager is always rude, and this morning when asking if I could simply wait while my truck was scheduled for a head light change.... pretty simple, and wouldn't be worth finding a ride over, I got told "like i told you yesterday, drop it off. you cant wait with your vehicle"?, just weird being they have a waiting room that I've seen people waiting in before. Even asked if I could bring it back at another time....Bottom line, haji's in Iraq treated me with more respect than that p.o.s. did over nothing. Did me a favor anyways, tried fixing my truck twice previously and failed both times and the mechanic at Blue Panther at the round about at 66th and tyler fixed while i waited for 50$. Great mechanic, always friendly and always willing to stop what he's doing and help. I will never step foot at Rays again. Acts like its the only shop around. Can't believe how rude he just was over nothing. too early for this s****
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February 2023 by Leah S.
What an amazing auto center wow!! I took my 2010 Toyota Corolla in, the front desk lady was super nice and accommodating. Very responsive!! I got my car in and had many things serviced such as the brakes realigned, rotors resurfaced, brand new battery, oil change, new brake pads, new serpentine belt, etc for a great price. It only took them less than 24 hours to do all of this I was so impressed when I got my car back it drives SO smooth! Thank you all to worked on my car will be back and referring you to others!! :)
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February 2023 by Jeff H.
We took our 2001 Jeep Cherokee to Ray's after admittingly trying the dealer first for a "no bus" odometer condition. This is a condition where the gauges all go to zero with no fuel, temp, volts, oil pressure, tach or speedo gauges while driving down the road. The dealer charged us almost $1000 to "try" to fix it and it lasted 15 minutes. A call to the dealer was made and they said, "we tried." Next was a nearby auto center who, after seeing the situation decided that they didn't want to even try to work on it. Ray's Auto Center has been used by my employer and I decided to give them a try. I waited for the "we can't do it" phone call, but instead Steve kept working on it. He would fill me in on the progress or attempts tried but never gave up. Forty four days and 2 hours later, I got a phone call that it was fixed. Lots of time and effort went into the repair and I couldn't be more grateful for their tenacity and never give up attitude. And on top of that, they didn't charge and arm and a leg. We will continue to go to Ray's as our first choice. Now on to the front driveshaft issue. See you soon Steve!
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February 2023 by Sandy Rose
They make you feel comfortable as soon as you come in the door. They have great knowledge and excellent mechanics. This shop is very reliable and VERY honest. I've had them work on my vehicle 3 times and never had any issues with their excellent service. I would highly recommend them.
