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February 2024 by Jasmine kintz
If I could give zero stars I would, I JUST called to see if they had a photo booth kiosk that I could pick my photos to print and before I finished saying the work kiosk the worker cut me off "nope we sure don't", I've never called anywhere and been cut off when asking a question. Really great people you got at rite aid. I should've asked the mans name but I was just in disbelief and told him he didn't even let me finish my question,and he said "oh okay go ahead". Never doing business there. Smh.
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February 2024 by Josiah Carlos
I had horrible service here and the pharmacists take their time when they should be moving with a purpose. The pharmacy technician who was working at the front around 1700 was very lazy and just did not give any sense of customer service. People come here to get their prescriptions in a timely matter but here they are uncared for and certainly do not care about the customers.
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January 2024 by Carrie P.
Lakewood WA 100th street location. employees often rude and short, they don't answer their phones. they literally sigh and walk away when asking a question! they are the only pharmacy option we have. they are the worst :/
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January 2024 by Elaine B.
As pharmacies are closing more and more pharmacies are absorbing the burden of filling prescriptions, they are super busy and like all businesses, short staffed. It infuriates me to hear these trivial complaints, and probably from people who don't work. I have used this pharmacy for years and never had a bad experience. To the complainers - hope that this Rite Aid doesn't shut down and be thankful that someone there showed up for work.
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November 2023 by Caroline F.
I came in to get a flu shot with my 4 year old today and the staff was rude and unprofessional. My daughter was terrified and nervous as it was, and the staff "administering" the shot did not help whatsoever. the first lady helping us walked away saying "i can't do this." and the second guy came in and told us the same and that we needed to go to a pediatrician because they were ill equipped. are pharmacists not trained to work with kids? even the slightest bit of patience would've made this experience a tad bit better. please do yourself a favor and do not bring your kids here. I've been to this location before with different staff and had a completely different experience, same child. it's a shame your experience changes depending on who's on shift that day.
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November 2023 by Joe Adams
I've called corperare so many times about the drive through not being open when it should be. And corperate calls and yells at them and they don't give one care. Tired of calling and wasting my time. No wonder rite aid is going bankrump and this rite aid is rhe exact example on why that is.and no it was NOT during their luck break
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November 2023 by Larie
This Store probably has the worst customer service I have experience from any business in quite a while. Worst of all I ask to speak to a manager and the person I was in countering with the manager… if I could give these guys negative stars, I would
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November 2023 by Craig E.
I was going to the pharmacy. I went back to counter and there was a lady that walked in front of me at same time. I moved about 6 feet and the worker told me to move back. I had walked past a set of signs I which the middle said start there (I did not see it worker had to point it out). I am all about privacy of medical issues. Why doesn't Rite Aid put a little more signage to inform patrons maybe at the open counter, markings on floor. Signs bigger than a 6inch by 3inch in the middle of two other signs. Let's make it private and not at select times when convenient for the worker
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October 2023 by Elizabeth Perezz
Pharmacist wasn’t very helpfulI needed to pick up my prescription & she seemed arrogantI even tried to show her my prescription should be here & she was just not helpful. Ended up calling my dr to switch it to a different pharmacy.
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September 2023 by Gail Devine
I've been using the Pharmacy for 2 years now. They are great. I wish people would understand that Pharmacies are always busy and sometimes short of employees. It would be nice to see people give this Pharmacy a break from negatively. I appreciate all they do. If l've had a problem it was me being inpatient. Can't say enough good things.
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September 2023 by Alvin Malave
This place is sad. I understand that they have a heavy traffic of unfavorable individuals who may enter and cause much inconvenience, but they denied me the use of the bathroom. I’m sure the lady was irritated that I even asked her. I’m clean cut, polite, well dressed, and clean smelling, yet, the lady decided to tell me that the bathrooms are closed. In a state with a highway system like ours, it is very inconsiderate of any business to deny the use of the bathroom to any paying customers. What a lack of empathy. I was actually helping a member from my church get their vaccinations. There was a nice long wait, but not even a lick of compassion.
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September 2023 by Bryan Powell
It's my go to Rite Aid. Always friendly and nice staff. Mostly check out with Marcos or Dante. Nice guys.
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July 2023 by Heather Hasse
Marcos, Dontae and John always provide exceptional customer service at this store. They are the reason i go to this riteaid!!! thanks for being and doing your best when you greet and help your customers.i have seen each of them help out the elderly customers with out them having to ask!!
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July 2023 by Antoinette Moss
The cashier at this location is extremely rude, everytime I come she's extremely unpleasant as well as unprofessional. I won't come back and wouldn't recommend anyone else using this location until they have a better cashier with a better attitude.
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July 2023 by Sarah Dean
No one in pharmacy answers the phone. Just in a never ending loop of press 3 for the pharmacy it rings approximately 4 times then sends me right back to the message to press 3 for the pharmacy. Couple times I called the actual store, they send me through and an hour later I hang up. My son is so sick right now. Needs his antibiotic. I can’t even call to find out if it’s ready. The drive thru is always closed. So I’m gonna have to drag my sick child with a fever inside of rite aid and just hope it’s ready.
