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March 2024 by Ty BRbush
The lobby is closed every Saturday literally every Saturday. The manager would not give me her name because I am trying to file a complaint.
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March 2024 by Conner Crawford
All together, this place is a great place to eat at.
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March 2024 by Honest reviews Thurston county WA
My husband and I stopped by to grab a bite before going on to see a show. The restaurant had maybe 2 tables with customers eating and the drive-thru didn't look super busy. We decided on our meals. The young man at the counter was there, then gone, then back again. We ordered our meals withoutreallyever being looked at, then, after paying but before my receipt popped up, he was gone again. As I was leaving the counter to fill my beverage, I saw him again on his phone looking extremely distracted.That was it. The only reason for the missing star. The employee separation from the dining area just seemed too disconnected which is probably why the employee felt so comfortable to give his phone far more attention than the customers or any other duty he might have had.The food was fast and fresh. The restaurant and tables were clean and the cups, napkins, condiments area was clean and well stocked.
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February 2024 by Stehanie G
It's a fast food restaurant so not much to say. This place always gets my orders right tho and the staff is nice.
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February 2024 by Ashlea Canavan
This place is overall great when it comes to the food but when it comes to the employees doing their job ehhh it’s a different story. The lobby is always closed. Which I think because they don’t feel like opening it and dealing with the people. They end up putting up a sign that has a fake excuse. It’s a constant thing. Idk if the owner knows this but the owner should know what their employees are doing. Do better guys. If you don’t want to do your job that you got hired to do then work somewhere else.
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February 2024 by James Rutledge
Doors locked no one answered time is 1132 on a
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February 2024 by Jerry Fries
Food terrificclean and really friendly staff.we will be back
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February 2024 by Shirley McCallum
Asked for a burger without mustard and get it plain and no cheese. If we hadn't been on the freeway already I would have went back.
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January 2024 by Bonnie Mason
Bought croissant breakfast. Bun was hard and hard to eat. Took it away before ate it so couldn’t return.
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January 2024 by My business Number
First I have to say I love Wendy's. This was my first time at this location. The guy at the window I found to be a little bit on the rude side. Never greeted me at all. I handed him my money ,he gave me my change and when I asked for some ketchup he gave me a look like it was an inconvenience. I said thank you and he turned his back on me. Guess he doesn't like his job or maybe it was the opening shift he didn't like. Either way.... Not my fault.
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January 2024 by Marcus Anderson
Wasn't greeted upon entry. Walkway approaching drink station cluttered with various maintenance/janitorial products and equipment.
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December 2023 by hey hey
Food was very old and when I asked for the food to be made fresh the staff replied he would make it fresh and told me he would bring the food over to my table as previously done the first time. I sat there for a minute when I over heard him telling the staff that,” The lady wants fresh nuggets and fresh fries” sarcastically and the other staff replied ,” that will be a while “ and the staff that took my order replied yeah it will be a while. It had been about 20 minutes and I hadn’t heard my name get called so I went up to the counter the guy that made my meal was acting as if I wasn’t even there continuing to help other costumers for 5 minutes. Shortly after I finally broke silence and said,” Is my order ready” and the staff said yeah your orders right there pointing to a bag that looked like it was sitting for quite some time. I opened the bag and my food was cold and the guy that made my order said,” we are not making your order again it’s been sitting there for 30 minutes. I looked appalled because in the staffs words,” I’ll bring your order to you when it is ready “ . I asked to speak which his manager and he sarcastically replied yeah sure Yeah and I said okay. The manager had been preparing food so I waiting for some time and over heard the staff whispering in the ear of the manager saying I was,” she wants her food remade and we remade it twice” the manager replied yeah that’s too bad/ sad. I began to ask to speak to the manager and requesting a refund. The staff refused to give me a refund on the old food I didn’t eat and also refused to remake the food as well. I began to except the fact there costumer service was bad. I asked the staff for there name and he refused to give it to me while also not having on his name badge. He took the food and put I it in the back so I asked for the managers name and he said okay and later said “no”.. I asked and he began to respond with I can leave and that he will call the cops. I will never be coming to Wendy’s again due to this very unfair treatment from there staff and very bad customer service. If I could give it 0 stars I would.
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December 2023 by brett b
35 min wait in drive thru like ?♂️?♂️?♂️
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December 2023 by Kris Porter
Was very nice here one of the more clean and friendly Wendy's, food was hot and well prepared. Drinks were good not watered down, I would recommend trying a Grape Sprite!
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December 2023 by T X
Perhaps the worst Wendy’s of all time