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December 2023 by Freki A.
Would not recommend this place. Three days in a row no one has cleaned the vomit off the back door. Staff has repeatedly said someone will clean it and yet here is day three and no one has cleaned it. Supposed to get a courtesy clean for my room and no one has done it because low staff or constant call outs. Inconsistent pricing daily has been an issue when I've been booked for a month. Dog waste is EVERYWHERE on the sidewalk. No one does anything about the smokers who quite literally smoke right outside the front door. I'm very tempted to ask for a refund as I pay for linens daily but they do not have clean towels most days. This place needs new management.
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December 2023 by Aaron
Worst “hotel” I’ve ever stayed in. Had to stay here for about a month waiting on military housing. The front desk closes after 9. So if you need help you have to call a # no one answers. There is a smoking area right in front of the entrance and everyone that smokes stands there and smokes cigarettes AND weed. So every time you walk in and out the entrance you have to walk through a cloud of 2nd hand smoke. A lot of the smokers were also employees of the hotel. The rear entrance has dog poo on the side walk and overflowing trash all the time. You have to pay for laundry and the laundry room is always dirty. ALL the hallways SMELL BAD! the whole place smells like animals and dirty dogs. The carpets look very dirty also. The 1st room they put us in had flees or some type of bugs so they moved us to another room. The ONE elevator in the hotel is VERY slow, dirty, and smells also. There is not nearly enough cleaning that goes on. I only seen the employees clean in the morning and that is it.Rooms: Rooms are fine. Hallways are disgusting and smell badFood & drinks: Vending machine eats your money.Noteworthy details: Smokers at the entrance is disgusting
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December 2023 by J Collins
Very nice place . Slept great. Ever lasting hot water shower is amazing! The staff is friendly and helpful. The lobby smells and looks wonderful for the holiday season.
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November 2023 by Karen Babcock
This is the worst place to stay at my family for 2 months have been dealing with bed bugs in their room. This place has now decided to kick him and my sister-in-law out of their room and chose not to communicate with them in an type of form. The one thing is he has proof of the bedbugs and though I am telling future people who may chose to visit this establishment check everything first.I know for a fact this is true because I had to stay with them after I had back surgery and I told him I was finding spots a red spots on my body where I had gotten bit. Also since I wasn't able to drive my sister-in-law has been staying with me to keep from this issue. Though before she had found out about the bedbugs herself she had red spots on her body also. Once we all had put one and one together head informed them of this issue and gradually have done little as possible to resolve this problem with the bedbugs and the stress and anxiety discomfort. They also refused to talk to him about this issue. I wish that they have a 0 rating that is what they deserve.Thank youJoann Jackson
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November 2023 by beverly Carlson
They were great clean very clean, kitchenettes, nice comfy beds, the front desk employees we're on it as well as the rest of the employees. The price is right and there dog friendly, and denny's restaurant is almost right next door. Thank you guy's for doing such a good job!Rooms: We're very comfortable, with kitchenette, very clean, very well organized
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November 2023 by K S
Do not stay here! Horrible smell as soon as you walk into the building. Questionable looking people standing right outside the front doors smoking cigarettes and weed. There was a guy passed out sleeping in the lobby on the couch and he remained there for a good bit of time. My room smelled so incredibly bad and the floor was sticky. I hung around for about 2 hours before leaving and going to the Holiday Inn up the road which was soo much better.
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November 2023 by Javonn Turner
This was the WORST experience I’ve ever had at a hotel. I checked in and went right to my room. It was DISGUSTING! Straight up NASTY!It was swept or mopped.There was spilled liquid in the refrigerator.Food in the sink stopperToilet was disgustingShower was nastySink was even wiped offEtc
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October 2023 by Mr. Watts
This place is trash. Don’t be fooled by the nice exterior of the building. This hotel is basically a hotel and half way house had a hotel baby. Sketchy people roaming the halls at all hours of the night and the rooms do not look like the pictures on the internet. This place is a scamAlso the tv don’t work in the room. Like at all. If you get a channel to work, don’t change the channel because it will never work again. This place is a joke.Also! They don’t have iron boards and iron in the rooms. You telling me some joker spent all this money building this place and couldn't buy each room an iron board and iron. I had to go to the front desk and rent out an iron board that was 2 feet long and as old as me. Also the iron was super trash!I wouldn’t tell my worst enemy to stay here. If you are an intelligent human who works hard for their money, stay somewhere else. I wish that stationary bike down stairs had real wheels on it so I could ride the hell out of here. Thank god! I only booked one night.Nearby activities: Checking out of hotelSafety: None. Bring a gun and pepper spray.Noteworthy details: Stay somewhere else.
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October 2023 by Rose Orosco
I slept well. The room was clean. However, if you need an extra towel, be prepared to purchase it or go wash your own. If you need a coffee pot, that too must be purchased. If you need to borrow an iron, you must leave your driver's license. I did sleep well, and the bathroom was clean.
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September 2023 by Cynthia Flint
Close to the I-5 and easy to find. It is your typical extended stay hotel, so it doesn't have the regular vacation amenities but the room was clean and comfortable. The staff was pleasant but not always the most helpful.
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August 2023 by Max Nguyen
Probably the worst hotel I've stayed at in the Tacoma/Lakewood area. The property was sketchy. The service desk was very inattentive. It took almost half an hour for someone to come up and check me in. No one was there to check me out. I never got an emailed receipt. I had to call them and ask for one, and still have not received one. The location was convenient. The rooms were fair.
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July 2023 by Stacy M.
there was bed bugs and stains on towels. got a complaint for being loud when hardly any noise was being made. sketchy people walking in parking lot. weird smells traveling through halls of every floor. extra charge for every lil thing. if you wanna pay for one roll of toilet paper go ahead.. staff following to room and peaked through the door when we opened it. only provides you with one body towel in a suite. smells like cigarettes all through the staircase, loud bumping and stomping from the second floor all through the night. Racist and rude people living in the area. don't EVER book here.
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July 2023 by Sandy L.
The beds were too high and uncomfortable, not enough pillows and possible bed bugs because my daughter got bit. They only had one bath towel when we had 4 people in one room. If we wanted more towels, toilet paper or anything, we had to pay extra. It was a suite but didn't look like a suite and wasn't very spacious. There were residents living there that were pretty rude and dirty and had pets that peed everywhere, made complaints when we were quiet and on a Saturday. The staff followed my daughter's to the room and tried to peek in. They were being loud and making a lot of noises. The floor was dirty. The staff took long to check us in, poor service, wasn't friendly, rude. My brother came to visit and they asked for his ID but not the other visitors. They had homeless people around and druggies. The elevator looked like it needed maintenance because it took long to open and close and made a lot of loud noises like it was going to break. They vacuumed every morning in the hallway right near the door when we are trying to sleep.
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July 2023 by Kristi
Very nice WoodSpring suites. I feel very safe here even have a single woman, so much so i walked to convenience store down the road less than a few blocks In the middle of the night for a midnight snack. Very clean rooms and well laid out, Staff was fantastic and very helpful. Reasonable rates don’t have anything to complain about whatsoever. You will not be disappointed if you choose to stay here!Nearby activities: Lakewood Towne Center, Dupont, but you really need a car to get around from this locationSafety: I fel very safe here as a single woman I even walked to the convenient store at night by myself right down the roadWalkability: Not very walkable there isn’t anything of great interest very close around
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July 2023 by Marbella Price
We are on an extended vacation and have booked this two bed room with a little kitchen and my little family and I are very satisfied with the room, the service and the extra care everyone here takes for the building. A sincere Thank you to the staff!
