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October 2023 by Kristin Tribbensee
Everyone working at this post office is super friendly and helpful and kind.
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July 2023 by Lony R.
On multiple occasions we have received an e-mail stating that a package has been delivered that we purchased, but there is nothing in the mailbox and we never get the item. We never have this problem with UPS or FedEx.
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May 2023 by Juan Soriano
They refuse to deliver my mail because my mail box is located where the state said it was to be placed. The USPS gave me a 3 day notice to move it or they would and did stop delivering my mail.
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January 2023 by Whidbey Millhouse
UPS transferred to USPS. Delivery shows "left in carport". We don't have a carport. New computer found 10 feet off end of driveway in bushes after snow melted a week after delivery. C'mon! Really? You have 1 job to do. This is why we normally have packages delivered to a friends house in Freeland. Stop taking UPS packages if you don't have time to actually deliver them properly!!!!!!!!!!!!!!!!!!!!!!!!!! Obviously angry.
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December 2022 by Larry C.
It snowed 4" on Tuesday. OK, admittedly the roads are bad so no deliveries. No deliveries Wednesday either. Picked up some mail at post office Thursday morning and was told deliveries were resuming that afternoon. But none Thursday. (The roads are now easily passable.) And no deliveries Friday. However, two pieces of our mail, both addressed correctly, were delivered sometime during the week--to ANOTHER ADDRESS.
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December 2022 by Yelena I.
They have the worst delivery service on the planet. I've talked to them multiple times and they keep driving past my house and never ever deliver my packages even though my address is even posted on the mailbox with an arrow pointing to my house. I hate these people with a passion
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October 2022 by M S.
this has been the fifth time. have had problems. a envelope with a gift card was stolen. carrier would not leave a package at the door. two weeks to deliver a package test should have taken 4 days then I payed extra for a Saturday delivery even talked to them and it was not delivered on the Saturday the service is terrible and there is pilferage of packages and mail thats inside the company. Will use UPS from now on and also Amazon does not cover Whidbey?
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August 2022 by James C.
Same story here as others. It is Thursday and we had packages due for delivery last Monday. None have been delivered as of yet. One in particular is a pharmaceutical in a fancy chilled box as it is temperature sensitive with a limited lifespan at room temperature. I went to the Langley post office yesterday demanding it, nicely of course only to find the reception area closed at around 11am. I buzzed the doorbell and someone came out and opened it as me and another customer waited. The teller promised the box would be delivered yesterday. A blatant lie as I see it. Nothing arrived except some junk mail in my mail box. The person this med goes to is suffering without this daily, the teller had no compassion, appeared to care less. Did take my tracking numbers and go in the back for a bit, then told me it would be delivered. Not so. I went back home after another wasted trip to the post office. I truly feel for others that must be out there depending on the mail for meds too and know it can't be only us affected. Most of the time the mail comes between 9 and 10pm, if at all. Mail box 400' away, have to dress for outside after getting settled in for the evening, or risk theft. What a mess. I have talked to Amazon but they don't seem interested either, in fixing this. They should go back to UPS or FedEx.
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July 2022 by Baltijos Lietuvis
Nothing but delays. Mail is trucked in from Everett at 0500 and they still take 2 or 3 days for local south end delivery.
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July 2022 by Jon Hume
Iv had a steady decline in Service Quality by this post office over the past few years, to the point they almost never deliver packages to my door. “ delivery Address was undeliverable” “ A delivery attempt was made, and a notice was left because no secure delivery location was available.“ even though I stayed home all day so it wouldn’t get left in the rain. Oh an they left NO I repeat NO NOTICE was left they never even attempted a delivery or came up the driveway.
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June 2022 by Sharon B.
The Langley Post Office needs an overhaul. They don't have the staff or processes to serve the community. Additionally, management should renegotiate with Amazon to take back the delivery service of Amazon goods because the postal workers cannot keep up and therefore goods are either not being delivered or held at Langley Post Office which is frequently not open during normal business hours.
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June 2022 by Lynn S.
Mail delivery is terrible. They have had my package since Friday 6am and yet they have still not managed to deliver it to me. This happens over and over. How come UPS and Fed Ex always gets me my packages on time and yet the USPS can never manage to do that. They also made our whole community raise our mailboxes. They have been the same for the 8+ years I have owned my house. My neighbor has been there 20+. I am going to report this to amazon and make the request to STOP using USPS.
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April 2022 by Hannah B.
Terrible, I wish Amazon and other services would stop using USPS. They stopped Delivering my mail, then when I came in to pick it up refused to give it to me.
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February 2022 by Christian Harrett
UPS transferred to USPS. Delivery shows "left in carport". We don't have a carport. New computer found 10 feet off end of driveway in bushes after snow melted a week after delivery. C'mon! Really? You have 1 job to do. This is why we normally have packages delivered to a friends house in Freeland. Stop taking UPS packages if you don't have time to actually deliver them properly!!!!!!!!!!!!!!!!!!!!!!!!!! Obviously angry.
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February 2022 by Jessi Velazquez
I have a package that was marked as arriving at this facility 16 days ago, and nothing since. It is a complete black hole. Many people in the community have been experiencing this problem. I DO NOT understand what the excuse is! Covid??? Why can't we get mail?? DO YOUR JOB!
