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January 2024 by Dorthy Johnson
I actually mean 0 stars....I was having a problem getting a perscription filled the pharmacy said my insurance denied the med. So I call my insurance & an agent comes on says it is covered. So he does a three way call, me, him and safeway pharmacy manager. The manager was so rude to my agent and wouldn't cooperate so I could get my prescription that I desperately needed, saying she didn't have time to make a call she wasn't gonna do it. So I am pulling all my scripts and taking them to a different pharmacy.
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December 2023 by Meg G
Extremely rude people in the pharmacy. Not customer oriented at all. I will be moving mine and my family's prescriptions another pharmacy ASAP, even if it means driving way out of town.
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September 2023 by Jeni McGregor
Always helpful and friendly! Thank you!
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August 2023 by Ann McCormick
I had an urgent and difficult situation, having travelled from CA and needing insulin. Brienne took care of me, and I will long remember her clarity and good care.
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August 2022 by Dan Becraft
They are so slow it’s actually amazing. I mean one employee will hold up the line for like 20 minutes for one customer in a state of confusion. It’s almost like they don’t hire people with customer service inexperience or with a lack of understand that being hung up with one customer while there are 15 people in line shouldn’t happen. The incompetence is remarkable. Currently in line for 10 minutes and they’re still working with the very first customer. WOW!
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June 2022 by Jeffrey Gilpin Jr.
Fuel stop with friendly folks. Thank you.
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December 2021 by Jess Moran
Not sure if I'm missing something but why aren’t the Safeway pharmacists in Leavenworth wearing masks? Aren’t they pretty likely, due to their line of work, to encounter ill and immunocompromised people all day every day? Regardless of their personal beliefs, aren’t masks kinda standard nowadays for healthcare workers?
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December 2021 by Symantha Elledge
I've been using the pharmacy app to order my medications and I've been charged three times for the same order and this is the third time this is happened so I called the app technical support and they told me the pharmacy processes the orders and payment and now I have to wait until tomorrow when a manager is in after my account was overdrawn by $90 cuz they're holding extra money for the same order I'm going to get my prescriptions somewhere else this is ridiculous
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November 2021 by Marybeth Lambe
The pharmacy staff are the hardest workers I have seen and yet they remain helpful, cordial, and kind!
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October 2021 by Jinny C.
Has everything you need and friendly service. Was especially great in a pinch when visiting Leavenworth for the weekend, and the best part is that it's open until 1AM
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February 2021 by Pontic Alps
The staff here was very helpful, they went above and beyond to assist with your needs, thank you.
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February 2021 by Rebecca Victoria Lincoln
Unprofessional and disrespectful staff
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June 2020 by robert s.
I had terrible service at the starbucks in leavenworth on father day, I went into the store around 1 pm to get a coffee , I know it was 81 degrees but I needed some caffeine. there was 3 employees there no line I step up to the window dow and waited they looked at me and continue to what they were doing of cleaning and talking to each other about breaks. I waited only one more minute then, left I not going to spectacled what kind of people they prefer to service but now I keep instant packs in the car and bottles of water
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June 2020 by Brian D.
I thought I would just stop by today for a few supplies since I passed through town today. I had to leave my full cart in the store at check out to keepfrom being overly potentially exposed to Covid. ThereWe're not enough checkers and so crowded socialdistancing was not possible. Further, only about 50 percent of the people were wearing masks. The store needs more checkers at a minimum. Risky at timesthere if potential exposure to the virus is concerning to you.
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June 2020 by Cindy Beck
I have a hearing loss and, though I offer a brief explanation, I am consistently humiliated by them...once to the point of tears, when I ask them to repeat.