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January 2024 by Candace S.
Nope!! Why would you charge someone $5 to cash a check that is written from your credit union? I had my ID and just wanted to cash a small check that was written from one of your members to me. It was under $50. This new policy is rubbish. I will never be a member of a credit union that does that. What if the check was for $5? Then I would get nothing!
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December 2023 by Loudizm 00
I have been going to this branch for years and the customer service has the best I've ever experienced
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December 2023 by Dana Leaf
We received wonderful customer service today with teller Shelby. She was so awesome. Very helpful!
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December 2023 by Katy Boone
They just lost a customer today they locked me out of my card for trying to pay all my in one this is not ok
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September 2023 by Eric Slind
I wish to recognize with Fibre Federal CU leadership and staff what a tremendous job Mr Josh Rongey does at Fibre CU- Ocean Beach branch. He recently setup new accounts for newly created LLCs for me and my family. Helpful, kind, hard working, knowledgeable and just excellent to work with. Thankyou Josh!
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August 2023 by Jamie Lee Hernandez
I'm actually a Red Canoe credit union customer. I'm just here for someone. The place is nice with a steady flow of customers.
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August 2023 by Vanessa Hutcheson
The people here are always friendly, courteous and ready to assist where needed.
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August 2023 by Dawn Drew
New member, A great place to do business! Not perfect but no one is;)
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July 2023 by Walt Mcpherson
I have been a member for about 35 years they have always been great to work with even with some of the weird situations I have had over the years .
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July 2023 by Robert Rhoades
I just took a friend to the drive up teller. Super easy . Very nice people there.
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June 2023 by C B3
I like going to this branch (and all branches) of Fibre Credit Union because the branches have shorter lines and faster service than the main location on Commerce. Also, the branches have a nice small business feel with the staff and customers usually recognizing each other and greeting each other by name.
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June 2023 by Charley B3
I like going to this branch (and all branches) of Fibre Credit Union because the branches have shorter lines and faster service than the main location on Commerce. Also, the branches have a nice small business feel with the staff and customers usually recognizing each other and greeting each other by name.
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May 2023 by monkeyman 97
Worst bank I have ever used I had several issues with disney plus trying to pull from my empty account even after I canceled it, this put my bank account in the negative and I had the bank make my bank decline anything if the account had nothing in it. Even after I did this done disney plus still tried to pull from my cclujt and fiber federal sent my account in the negative. I was told by the fiver federal representative this is your problem not ours you need to come pay us the over drafted money. I have bee with other banks tha would not be this rude and solve this issue for me but this bank and its works and representatives seem to only care about getting money. If I could give them a no star rating I would.
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May 2023 by Betsy Wyatt
Josh Rongey was truly amazing to work with! He has such a great personality for the position he is in. You can tell he truly cares about getting his job done quickly and efficiently but does it with such great personal care. He is open to a quick chat while making sure your account is expertly taken care of. He absolutely did not bat an eye that I had 2 account to deal with one being a PTO and needing it to be deposited separately. He took care to make sure the money was counted many times and asked if I wanted notes about the deposits before printing 5 different slips for my deposit. Moving onto my personal account, he still took care to make sure to put my deposits were in the right designated personal accounts and laminated some new cards for me! I would 100% request to work with Josh anytime I come in for banking. He knows how to make you and your banking needs feel like the most important thing in his day. As I already said, his personality is what makes my time spent in the bank amazing. It's nice when people in today's society will take a second to know at least one thing about the customer in front of them. Definitely a keeper!! Great Job Fibre.
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May 2023 by Dennis McCarthy Jr.
Very fast, friendly, and professional! Shauna St Germain is a peach to deal with!
