The Home Depot in Longview, WA is a store that offers a wide range of tools, appliances, outdoor furniture, and building materials to local residents. Customers frequently highlight the exceptional customer service provided by staff members. One employee, Tony, was praised for his willingness to help, running to ensure customers had everything they needed and representing the store well. Logan was recognized for going out of her way to find the right flag poles and personally assisting customers in locating items, demonstrating genuine care and helpfulness. Diana F. stood out for her empathetic and friendly attitude, making customers feel valued through her expertise and positive communication. Ivan at the Pro Desk received high praise for his kindness, knowledge, and resourcefulness in handling difficult situations, turning them into positive experiences. The store’s team, led by the store manager, is committed to providing great service, fostering loyalty among customers. However, some feedback indicated discomfort with being asked about credit card applications during visits, suggesting a need for more considerate sales approaches. Overall, the store is appreciated for its helpful staff, quality service, and dedication to customer satisfaction.
Returned a couple of items then bought a couple. Always a good time
July 2024
Omg if you ever go ask for Tony to help you, he has been so very helpful with multiple project we have do. And their garden department is top natch
July 2024
Had a gentleman by the name of Tony just help me Absolute best customer service and willing to help find what you need. I forgot something and he ran me down to tell me and made sure I had what I needed. This man is the face of the company and a great representation of what to expect at home depot
