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July 2024 by Eric Tanner
Remodel of inside in progress. Should be quite an improvement when complete.
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July 2024 by Barb Makela
I thought the t p m sensor on my car had gone out. I was in the area on vacation. I called and spoke to matthew, and he was very helpful. He set aside the part for me, and I said I would be there monday morning at eight a m. When I arrived, there were people waiting outside. Even though they opened at eight, they did not open the doors until about 805. The young man who was checking out my car came and told me I did not need my tp m replaced it just needed to be reset. He did notice that my driver's front tire was low and had a nail in it. He fixed the flat and reset the TPM. And there was no charge! I was out of there by eight thirty. I was very impressed with their service. I would recommend this dealer!
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July 2024 by Suzanne Lynch
Let me start by saying I love Les Schwab and have been doing business with them exclusively since I moved west in '03. I had a nail in my tire and brought it here. This is the first time in 20 years I wasn't greeted with a smile or a hello. The person at the desk was super unfriendly, curt, and rolled his eyes when i told him what i needed and made some remark. I understand if you're busy or whatever, but that wasn't the case. I did not feel like my business was wanted. I stayed outside almost the entire time because again, I got the opposite of warm fuzzy. Bummer. I hope this is a one off.
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June 2024 by Wild times360
Bad customer service, lost a life time buyer, had a account for years spent thousands and not a dime more!!!!
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April 2024 by Connor Crouse
Always do a great job and they go far above and beyond to make sure you receive good service.
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February 2024 by Mallory Fleshman
Rude and belittling. Lied about rotating my tires.
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February 2024 by Ayla
Their customer service is outstanding! I had to stop in one morning after a long night at work, without an appointment, because of 2 leaky tires. They got me in, and everything patched up for no charge, all done in under 30 minutes. Highly recommend!
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February 2024 by Crystal Taylor
20 min tire change is friendly too
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February 2024 by Ian Knox
Extremely curtious and helpful. I went here to get snow tires put on my car and I was in and out in 5 minutes no questions asked and wasn’t even charged
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February 2024 by Harpoonarooney
Tire rotation and off we went!! Peice of mind. These technicians are serious professionals who take their work ethic to a level far and away from "Bob's Brake and Tyre," I have to say. But why are most mechanics named Bob? Well. I may never find that out, but I DID find out that this centre is clean. Pleasant to go into to and taken care of promptly and courteously as well. Oh! And they have popcorn, spotless facilities and coffee. And they're clean, did I say that ?
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February 2024 by Annette Bullis
Very helpful and quick Service! Thank you!
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February 2024 by Amy Poulos
I ended up having the day off and a slow leak that was getting worse on a daily basis. With me being a procrastinator and on a budget I made all kinds of excuses not to have my tire looked at.Well......did you know they'll fix a slow leak/nail/ small things like that for free??? I didn't and was amazed by how well I was treated when they explained what was wrong with my tire and what the next steps I should be looking at for the upcoming winter weather. I actually went back and had new tires put on, and my alignment fixed. They worked with me so I could have credit and make payments too.Thanks so much Ocean Beach Les Schwab.
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January 2024 by Tony Ross
Went in with a slow leak in one tire. They fixed it and said "No Charge".
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December 2023 by Brenda B.
First and foremost we would like to thank Wade for always being pleasant, very knowledgeable and just such a pleasure to work with. We have visited Wade's store on more than one occasion and he always makes a stressful situation easy. Everyone in this Les Schwab is friendly and easy to work with. Thank you for going above and beyond with your outstanding customer service. Butch & Brenda
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November 2023 by Paul Nylund
Got here at 3:05. They close at 5. Asked if I could get a tire patched. The woman said yes, but it might be a while. No problem, I need to get an oil change in the meantime. She said no, you have to leave it here. I clarified 'so the only way for me to get the tire patched is to leave it for 2 hours until 5? 'She said yes.It's 445 and they just pulled it in. I could have easily had the oil change done and been back. Why couldn't they have put me in line? Or worked with me a bit.. No suggestions at all. Do I have to call ahead to get in line?
