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April 2024 by Gabriel Giles
Had a great experience shopping for a bed for my mom . Heath was very polite and very knowledgeable in all aspects of the bed and frame . Very pleased.
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April 2024 by Nina Pogue
We had the best experience at Mattress Firm. Highly impressed with Heath’s customer service and knowledge that he was able to provide. We didn’t in anyway feel pressured or like we were being monitored while working to make a decision. He made what could be seen as the stress of buying a new bed actually a fun process. I would highly recommend going only to Mattress Firm and talking to Heath. You’ll thank me later.
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April 2024 by Daniel Radonski
We were very well taken care of when looking for a bed, mattress, etc. Very personable sales person..helped us find what we needed.
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April 2024 by Aaron Rodriguez
Went in here looking for a bed and lady working didn't try selling us something we couldn't afford. She was very helpful and pleasant to deal with. Thought for sure we'd have to go in there to battle the Ole sales pitch on what's what but we were very surprised with how well it went. I'll be going here for my next bed too
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April 2024 by Exalted Stinger
The bed was so nice, I nearly fell asleep during testing. Thanks for helping us find the perfect bed, Tabitha!
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March 2024 by Tammy A
Very nice salesman not pushy. Very easy to talk to.
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November 2023 by Rod Lee
Tabitha was an excellent guide in choosing the right mattress for me! She was friendly, knowledgeable, and patient. I tried out half a dozen mattresses before deciding on the one I purchased. Hats off to Sally as well! Great experience overall — will definitely recommend to others!
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November 2023 by Joeley Burks
Sally did really awesome with showing us comparable and affordable mattresses! We saved a lot more than we expected. Very satisfied with our purchase
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November 2023 by Karsew Sewell
I was very impressed with the customer service. I had purchased a Sealy from a different mattress store, but I originally wanted a purple mattress. So I told them to not order it, as I was unsure. Anyway, Sally was awesome and very informative. She took the time to explain everything and allowed me to lay on the mattress long enough for me to get a real feel of it. I am looking forward to receiving my new bed. I haven't purchased a new mattress in over 20 years and my experience this time was quite pleasant.
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October 2023 by George Roy (ibgeorge)
My wife and I had a great experience shooping for our new bed. Heath was very informative and we we able to make an educated decision selecting our new bed and got a great price as well. We will recommend Mattress Firm to our friends and family. Thanks for the dedicated assistance Heath!
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October 2023 by Courtney Haverman
Tabitha is Amazing, came in Looking for a set of Twin mattresses and Frames. If you are looking for a place with a good deal. We will be going back for another mattress deal. Stop by Mattress Firm In Longview. Thanks again Tabitha, we’ll be seeing you soon.
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September 2023 by MarJean Rich
I’m a return customer because of the outstanding customer service, knowledge about the mattress, sleeping needs and concerns!I’m impressed with the honesty and integrity of Tabitha my sales lady! I feel confident with my mattress purchase today and I will return because of her for my next mattress!!! Thank You!!!
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September 2023 by Kyle Brooks
We had the best customer service in our life this evening. Sally is very personable and can answer any question. She really dose care.
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September 2023 by Sam haluapo
Well I went in to check out the mattress and adjustable frames. And I was helped very well in making my choices, Sally was full of good information, and showed me varios beds and frames, and showed me what each one was about. I then tried all of them, to see which one would work best for me and my price point. I then also purchased 2 purple pillows, a bed protector along with a purple mattress that I liked with an adjustable bed frame. All in all things went smooth and Sally did not pressure me, or get pushy like a lot of sales people do in the world of sales. So kudos to her!!!! She was very down to earth and pleasant, and I feel like I have know her for years! I will be going back to Purchase another mattress when I get my other bedroom finished painted and new carpet! I am very happy!!!!!
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September 2023 by Dave Weinberg
Tabatha was very helpful. Not sales pushy at all. Good sense of humor. It was fun. We're very happy with our new bed. We also bought nice pillows. Mine was a Sleepy pillow that's just fantastic. The delivery and setup worked very smoothly.
