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April 2024 by Christy D.
Why are the ladies at the pharmacy SO RUDE!?! 98% of the time I have any interaction they are incredibly dismissive and simply have a NASTY attitude. BOOOO!
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November 2023 by Kimberley Z.
Pharmacy is the worst pharmacy I've ever dealt with. Whoever answered the phone each time I have called has been the rudest person I have had the displeasure of speaking with. I get that maybe the caller before me was difficult but deal with but take it out on the rest of your customers. They told l me that my prescription can't be filled because the insurance company will only cover the name brand not the generic. I call my insurance company and my insurance company said Fred Meyer already put in and processed for the Advair. I called Fred Meyer and she admits that yes they went ahead and submitted the claim even though they didn't have the prescription - because they would have it in a few days. So rather than try to get approval for the generic they just.... I don't know maybe that's not dishonest but to me you shouldn't submit reimbursement for a prescription you're not able to fill. So I can't even get the prescription until they actually get it in stock since they've already submitted the claim. Overall the worst experience I've had having to call them several times because for some reason even though they got two of the four prescriptions my provider sent over at the same time the other two disappeared. My provider had to send them three times. If my local pharmacy wasn't down I wouldn't be using Fred Meyer. I can assure you if my local pharmacy is still down next month I will find someone else to fill them I will not use them ever again.
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August 2023 by Windy E.
Fred Meyers pharmacy is a joke they are so rude to customers as well as the doctors office. I am moving all my medication to another pharmacy. I have had nothings but trouble with this place. I would recommend that no body goes there! Horrible customer service and they play games with your medication which causes health issues. HORRIBLE PEOPLE WORK THERE!
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March 2023 by Dianna M.
One and a half stars = Employees are usually quite friendly and helpful & the store has a wide variety of items. BUTFred Meyers is *outrageously overpriced. An item that I purchased last week, at another chain - was offered here at *3X's the price! I won't be back.
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July 2022 by Super Tramp Professional Wrestler & Manager
This is one of the older Fred Myers. The Staff is always Knowledgeable, Friendly, Polite, More Then Willing To lend a Helping Hand.
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July 2022 by Linda D.
FM is dealing with trying to give everyone a pleasant "shopping experience" but it's a challenge trying to motivate people who really don't care.
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April 2022 by Larry Hull
It is a good store, although prices are getting high.
My wife and I shopped there today(April 18th). She is 73 years old, handicapped and has a brain tumor so she is a bit slow and not too coordinated. She was riding a store electric cart. It appeared to be a new cart, but that's not important.
On our way to the car to unload our groceries, she pulled up along side the car to back up next to her door, since she can't walk unassisted. When she started to back up, the cart took off at a sudden high speed, due to a fault in the carts electronics. She lost control, due to the rapid reversing, and the cart tipped over. Fortunately for her and for Fred Meyer, Longview, she was not hurt, other than a laceration on her lower leg.
There happened to be about 5 employees in close proximity, and they rushed over to help. They picked up our groceries and assisted me in getting her on her feet and into the car. Her condition is such that I could not have done it by myself. I have to thank those employees that were moving carts, and loading groceries into other cars in the pickup spots.
Fred Meyer could be liable for a big law suit, if they don't address this issue and get their carts modified so they are not so uncontrollable when in reverse, and turning. ALL carts she has used at Fred Meyer's have had the same dangerous quirk, not only the one she used today. I have seen so many people run into the shelves, and/or knock over displays because the machines take off so fast when making a sharp turn. Please address this issue, Fred Meyer/Kroger or be ready for a huge lawsuit from someone. Serious injuries can occur with these dangerous handicap carts.
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April 2022 by Jan Duvall
I was double charged,called the store and given an 800 number to call. 800 number took all kinds if info,then said manager wasn't there,and to call the next day. So I called and was told I had to go to the store in person. so I went in only to be told to call the 800 number. So I called the 800 number again,only to be told the Longview manager would call me. And you guessed it. NO CALL I guess they're all into keeping the money. zI guess I'll have to eat it. Just be careful when you pay. This was at the self serve that they want everyone to use.
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October 2021 by Jillian Brockmoller
Fred Meyer Jewelers does not follow through with their work orders. The presentation was a disgrace! The was lack of quality they put into my ring buffing with the solution still in the cracks! I will not waste my time or money with their lack of service!
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August 2021 by Susan M.
It's still amazes me what you hear while waiting for your groceries to get bagged up. Rachel and Debbie bragging about firing even more employees for quick pick. Rachel the one who loves to yell and scream at the employees, Debbie the one who also likes to threaten the employees with their jobs, yet they're still there and no one is asking why employees are getting terminated at such an alarming rate. These two are the worst bullies I've had the displeasure of hearing every time I decide to try Fred Myers for shopping and every time Rachel is in that quick pick area yelling at someone because they didn't have transportation. and I quote "If you don't find a way in to work with in 30 minutes you're fired" The rant continued so some poor sole gets fired and she's all giddy about it? This is how you train your management staff? To belittle the employee, threatening them with their jobs ? What ever happened to a verbal warning? Then a written warning? Just terminate them unjustly? I would like to know how she was talking to because I'd tell them the name of a really good attorney and sue them for wrongful termination and I'd have said attorney subpoena ever single quick pick employee who was terminated by these two. There's a very special place in hell for people like Rachel and Debbie, may carma come back to bit them both ten times fold.
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May 2021 by Mike Sloop
⭐️⭐️⭐️⭐️
Although a little dirty at times, we’ve always have a great experience at this location.
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March 2021 by Kyra S.
I've been to this Fred Meyer several times and everyone is nice, there is plenty of variety of product I find that a bunch of the groceries are at a lower cost with the store brand name items but other items such as apparel is a lot more expensive. People at the pharmacy are really nice there was a wait, they definitely seem busy. I came to get my Covid shot this time and I was the only one waiting. I definitely will shop here for the store brand name items but probably not anything else.
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October 2020 by Jeannie H.
Employees in Pharmacy are so very RUDE, I'v tried them out 4 times every time just rude as can be. Will not go back again. Not to mention how so they are in drive thru service. ( Longview Wash. Store )
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September 2020 by Photos Pnwasa
They have friendly staff, for the most part, I am just disappointed that they don't listen to their customers. I have two issues with this store. 1.) The electronics department has the worst customer service. I have brought this up to management but it continues to be horrible. 2) My other issue is they put a cart corral in a handicapped parking space. My wife and I are both disabled so finding a close parking place is needed. I have brought this issue all the way to the corporate level over a month ago and yet, yesterday September 25, 2020, the cart corral was still there! @FredMeyerLongviewWA
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September 2020 by Alyssa Davis
Great co workers and good place to shop