Hinton Chevrolet, Inc. is highly praised for its excellent customer service and trustworthy approach. Customers appreciate the straightforward and no-nonsense attitude of the staff, including the owner, who goes above and beyond to ensure a positive experience. The dealership is known for putting people first, offering great communication, and making the buying process smooth and easy, with no high-pressure sales tactics or up-selling. One customer described it as the best car buying experience they've had, highlighting the honesty and care received, especially when trading in a vehicle and learning about new technology with patience. The service department also receives high marks for responsiveness and professionalism. Customers have had quick, efficient repairs, even rushing to fix issues so that their plans, like attending a graduation, weren’t disrupted. Staff like Jack in the service department are commended for resolving issues fast and keeping customers informed. The dealership is recognized for its integrity, with many customers noting that they can rely on Hinton Chevrolet for maintenance and repairs in the future. Overall, Hinton Chevrolet, Inc. is seen as a dealership that truly cares about its customers, providing a reliable, respectful, and positive automotive experience.
Shout out to Derek in the service department for excellent customer service! Super great to work with on getting my much older Chevy truck fixed up. Thanks!
April 2025
4 years ago bought our Eqinox there. Good experience. Took car in for some issues Friday and Jack in service was amazing. Great communication. He and his tech resolved issues fast and let me know right away.
December 2024
Love this dealership! No nonsense and they seem to put the people first! Do business on a hand shake. Right vehicle, right price and no up selling. Great experience!