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February 2024 by Sean Rita
Spoke with Andrew, very helpful and great customer service. Quick service.
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February 2024 by Carol Baxter
Maby 1/4 star. Their thievesthey charge you for parts they dont put in they just clean up the old part charge for new.
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February 2024 by Doug MacLaren
Brandon, helped me with a flat tire 10 minutes before closing time on New Year’s Eve. Wow, I was extremely impressed with his friendliness and professionalism— he even changed the tire himself and would not accept payment. Great employee and terrific tire shop.
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February 2024 by Kevin Alcaraz
I recently had the pleasure of visiting Les Schwab and experiencing the top-notch service provided by Ryan, the manager, and Shane, one of the technicians. I must say, my experience was absolutely amazing!From the moment I walked in, I was greeted with warm smiles and a genuine eagerness to assist me. Ryan's exceptional managerial skills were evident as he efficiently coordinated the entire process of mounting my winter tires. Not only did he ensure that everything was done in a timely manner, but he also went above and beyond to make sure I felt valued as a customer. Shane, the technician who worked on my vehicle, was an absolute gem! His expertise and attention to detail were truly commendable. His friendly and approachable demeanor made me feel comfortable asking questions, and he patiently answered each one with great clarity. The level of kindness and friendliness displayed by Ryan and Shane was beyond compare. They both exuded a genuine passion for their work, which translated into a positive and memorable experience for me as a customer. Their professionalism and dedication to customer satisfaction are truly exemplary.I cannot recommend Ryan and Shane at Les Schwab highly enough! Their exceptional service, attention to detail, and friendly demeanor make them an absolute asset to the team. If you're in need of tire services or any automotive assistance, look no further! Ryan and Shane will go above and beyond to ensure your needs are met with the utmost care and professionalism. Thank you, Ryan and Shane, for making my visit to Les Schwab an outstanding one. I will definitely be returning for all my future tire needs and recommending your services to everyone I know. You both deserve all the accolades for your outstanding work! Five stars just doesn’t seem sufficient to express my gratitude and satisfaction with the service provided by Ryan and Shane. Les Schwab is truly fortunate to have such exceptional individuals as part of their team. Keep up the fantastic work!
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February 2024 by Lane
Told me my tire wasn’t patchable (punctured by a small bolt) and basically forced me to buy a new tire because they wouldn’t even attempt to patch it so I could get home. Just reminded me why I stopped going there years ago, I’m never going back.
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January 2024 by Anthony Cooper
Just a reminder that kindness, education and compassion should always be given to a potential customer. Went in last night to have my tire looked at, the damage was unfixable. Ok. Was given attitude by the gentleman at the front counter for asking clarifying questions. He rushed me off. Called today for some clarification and was given attitude from a gentleman on the phone. Left feeling bad about my experience and bad that I somehow offended this person. Please always be kind. I live an hour away and can’t be on a donut tire for more than 50-70 miles. I had a simple question, nothing more. Called the Les Schwab branch off James street, they have all four of my tires in stock and will be doing it in the morning. Would have gotten it done in Lynden if the gentleman last night was kind. It’s possible to be kind and to educate. Being condescending and rude isn’t acceptable when dealing with a potential customer.
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January 2024 by Linda Carr
Very helpful and friendly
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January 2024 by Tracy Yorkston
Top notch customer service, always.
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October 2023 by CAROLINA ROSAS
Ryan is awesome! He's very knowledgeable and has great customer service. Would definitely recommend.
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October 2023 by a64f1
Aeeaome experience!! Vincent made my Lynden Les Schwab experience great. I had a nail in our trailer tire. Vincent happily patched the nail hole and checked the tire on the whole truck and trailer. For being a younger employee, Vincent was very professional using words like "happy to help". Great old fashioned service!!!!
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October 2023 by Sidney Gaertner
Great service. It's been a while since I've seen a serviceman come running to greet me before I went inside. Made me feel welcome.
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October 2023 by Andrew F.
Aeeaome experience!! Vincent made my Lynden Les Schwab experience great. I had a nail in our trailer tire. Vincent happily patched the nail hole and checked the tire on the whole truck and trailer. For being a younger employee, Vincent was very professional using words like "happy to help". Great old fashioned service!!!!
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August 2023 by Kahn B
Great store. Very friendly employees. Extremely efficient. Super clean lobby stocked with popcorn & hot coffee. They were repairing a hole in my tire & had it done in 30 minutes ( it's taken 1.5 hours at other locations). Tech noted the tread on my front tires was low and had a quote ready for me on the way out, didn't even have to ask. All smiles, great employees & fantastic service ?
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July 2023 by Rebecca Hubbard
I was visiting Lynden for the weekend when my tire pressure sensor came on. Not only did they remove a nail and fix my tire for free, they stayed past closing to complete it so I could get back home. Thank you!
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July 2023 by Nicholas Damm
The lady working the front desk came off as completely condescending. She seemed to have very little patience and and answered my question with contempt. Even as I thanked her when leaving she seemed to blow us off.
