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January 2024 by Isaac C.
this guy is a tool, just because I'm brown and asking for a refund and still wanting to give them business and saying that we spent way to much money we shouldn't be spending and then treats me like absolute trash. Just to have another customer walk in and be happy as fuck because he has a Rolex. gets super pissy because he asks me why type of chain im looking for and when I reply with 2 different kind he's like those are 2 different kinds of styles and then questions me. like who are you. he gets something smaller then what I originally asked just for me to tell him the same one I pointed at and then tell me "oh so the exact same one that broke on you?" like yes because that's what the customer wants.
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October 2023 by R M.
I would give him zero stars if it was an option. I've posted this review before. Interesting how it keeps disappearing. I'm sure this one will disappear too. Be forewarned. Do not take your jewelry here for any kind of repair. Very poor repair was done to my wedding ring. Shank was still bent was super thin after repair. I paid him $650 for the repair. I complained to a friend about the poor quality of the repair. She asked me where I had taken it and then told me to never take anything to him. I have since discovered a jeweler in Bellingham, Neeters. I asked him to look at the repair. I was told there were some prongs missing and the shank was bend and that it was too thin at the bottom of the shank. I left it with him for another repair. I paid another $650. When I got the ring back it was beautiful!!!! I finally have my ring back in beautiful condition!!!
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October 2023 by Roxanne Melinat
In August (?) I took my wedding ring in for repair. I had to have it cut off because my finger had a reaction to something and it was quit swollen. the shank had to be cut and bent to get it off my finger. one small diamond had popped out along the shank. I also had it resized. When I got it back the shank was super thin and the shank was still bent. It was also rough in the finish and polish. I complained about how thin the shank was and Chad assured me that it was correct. The ring still wasn't round. It was also too loose, so I had it resized again and asked him to make sure the ring was round. When I finally got it back for the second time, the shank was still bent. 9/29/23 I finally took it to a recommended jeweller in Bellingham. I was told it was a poor repair job and a couple of the diamonds on the shank didn't have prongs. The first thing I was told was that the bottom of the shank was way too thin. I paid $650 to have Chad repair this. I am now having to pay $650 to have his job repaired and they assured me that the shank would be straight and the bottom on the shank would be thicker. Save yourself a lot of money and disappointment and take your repairs somewhere else.
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August 2023 by Brian
I really hate giving negative reviews to local businesses, but I can't think of anything positive.Came in to get a wedding band matched. Picked out the ring, chose a stone. About a month after they said it would be done, they called. Came in... wrong ring. I pointed out the correct ring, they immediately got chippy.Left with the understanding that they would fix. No. They simply kept the ring, kept the money as well. It's been about three years, no refund, no ring.Finally went the Shane Co. Hated it, wanted to do business locally. I got the ring I had asked for, for the price they had quoted. I'm just out the $500.
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April 2023 by Jordan S.
Wow! Very appreciative of my experience with Chad! Such a silly story that would be hard to explain- but ultimately Chad had patience and understanding and was very educational with sizing and soldering. He was ultimately very gracious with how he charged for the amount of work and time spent on my rings! Resulting in the most beautiful hand designed ring and bands! I feel so fortunate to have been taken care of after making a silly mistake!Thank you Chad!And I couldn't leave a review without mentioning the incredibly kind lady who greats you by phone or visit! Wish I could recall her name, she helps make a good lasting impression and is worth her weight in gold!
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September 2022 by Dawn Heslep
Chad designs the most beautiful jewelry I've ever seen .
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August 2022 by Nathan T.
Chad is awesome. Got my engagement ring here. Just gave him a breif discription of her personality and her hobbies. Set me up with an amazing ring. Only reason she said yes... Thank you!
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October 2021 by Kimberley chromy
Beautiful Jewelry !
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September 2021 by Carmen Calbick
Very Pleasant atmosphere!! Very personable! ?
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January 2021 by siwe Nation
This guy is amazing....Highly recommend him for all your jewelry needs. What stunning designs ?
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October 2020 by GOOD Naber Management Liz Naber
Chad does incredible work. I have worked with him for years with my clients and myself. My last experience was not a good one. Voice mail has been full for several months and phone calls are not returned. I waited 6 months to get my jewelry complete. Wore it about 10 times and the diamond fell out. Very disappointed. No call back when I let him know.
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July 2020 by Ashley Vario
Went to get my ring repaired after an accident. The ring was returned to me completely uncleaned (soldering marks still present all over), completely bent, and with a chipped diamond. My husband picked the ring up quickly on his way back to work and didn’t notice immediately. We will inquire about getting our money back and going elsewhere. I’m just super sad about this because we went to a local jeweler after waiting months for the jewelry store we bought it from to repopen because of COVID. My husband tried to surprise me by getting the ring fixed for our anniversary (as our regular jeweler still wasn’t taking repairs) and I received a ring that was still badly damaged after spending $$$ to get it fixed. Now I will need to send it back out to be fixed again. Very sad and disappointed.
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February 2020 by Ryan Megan
One of my favorite local businesses. Chad and his team are true artisans and professionals.
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January 2020 by Jason Davis
My wife loves her wedding ring!!! There will never be another one like it!!! Chad is amazing!!
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December 2019 by Tara B.
Chad did a spectacular job on my wedding ring! It's still on bling after a month! I looked around and no one could beat his price and the biggest surprise was I got my ring back that very day ! I wanted my bands melded together and he killed it! I highly recommend this man. Such a wonderful person and a great business owner! Thanks Chad