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July 2024 by Pooh Bear
Fast pickup..however the pay ahead function was not working so I'll have to check and make sure I'm not double charged.
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May 2024 by Taylor Loreen
Called about 5 times until somebody finally answered, only to be greeted with attitude and the woman was trying to rush me off the phone
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February 2024 by Libera Geller
I’m usually not one to leave negative reviews but I’ve had one too many negative experiences at this Rite Aid location. Most recently being the worst. I needed cold/flu medicine and Covid tests. When I first walked in there were no cashiers at all and I couldn’t find anyone who worked there. After not finding what I was looking for, I went to the pharmacy which appeared closed but I saw someone and asked if I could ask a quick question. The pharmacist continually yelled over my voice saying “come back at 2!” anytime I tried to explain that no one was around. I finally after searching the store found someone who could help. As someone who is trying to get home to a sick family and had a very simple question, this was extremely frustrating and not a good experience. This is 100% not the place to go if you expect any level of customer service.
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February 2024 by Michelle Simmons
Pharmacy went above and beyond to accommodate a request!
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February 2024 by Melissa Dwyer
If I could give less than a star I would. The people here are so rude and not helpful. I have gotten a different answer about using manufactures coupons every time I go in. They make a mistake and then act rude while fixing that mistake. It’s not worth the hassle anymore.
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February 2024 by Benjamin K.
You have a better chance of learning to make whatever prescription you need at home than getting it filled here in a timely and stress free manner. Really, really abysmal service. If my insurance would allow it I would go literally anywhere else. Avoid at all costs, quite literally the worst staffed rite aid I've ever been witness to.
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November 2023 by Karley Stremler
Will not pick up their phones, wasting customers time in having to drive there just to be told their prescription is not in and needs to be ordered for the following day or picked up 15 minutes in the opposite direction. Meanwhile I have a sick baby who is miserable and we have to wait in line because nobody would answer the phone. All I needed to know was if the prescription had been filled. But instead of answering they wasted both of our time along with other customers who they could have been helping instead.
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November 2023 by james C.
I recently moved all my prescriptions over to this facility since the GoodRx pricing was very very good and much closer to home. Miss Vrania Chan was incredibly helpful and kind to me and made the process painless. Excellent customer service from her.
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October 2023 by Eric Burton
This is Constant problem that I see Right Aid pharmacy drive through pick up. It should not take more than 5 min to pick up your prescription. My time is valuable and so are the other people’s time who are waiting. If the prescription is not filled, please have the person come back when it is filled. Don’t hold up the line filling that prescription. This is annoying please fix or have them come inside and wait for the prescription
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September 2023 by Scott Sleight
Uhhh they made me lose 2500$ had 2 insurance cards they had them on file the hole time still chared me a co pay for over 3 years. So i called corprate a week and a half ago gave me a case number and never heard back from them they are aufull go some were else this place sucks rite aid dont care
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August 2023 by Keri Pitts
Please use a different pharmacy if you can. Any of the other Lynden pharmacies are better and more consistent with their hours and staffing than this Rite Aid. They used to be great, but have seen a sharp decline in the quality of their service in the last year, with issues such as:1. Frequently closing the drive thru due to low staffing.2. Frequently closing the pharmacy well before their posted hours.3. For some reason, they no longer fill prescriptions when my doctor sends them in. If I want them to fill one of my prescriptions, I have to call the pharmacy. I have no idea why.4. They often do not fulfill online refill requests without me having to also call them.5. The last time I came here, they failed to give me all of my medication through the drive thru and I had to waste another 10 minutes waiting in line inside the store.If you value your time and patience, go to Safeway across the street instead. The staff here are amazing - I have a feeling that the problems lie with management and the type of workplace Rite Aid provides for their team members, not the individual staff members themselves.
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August 2023 by August
Great!
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August 2023 by Sage
Never has what I need, rude employees too
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August 2023 by charlie
Store is clean and people are friendly.
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August 2023 by Lisa Ford
Friendly associates and good sales!
