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March 2024 by Frankie T.
the owner is incredibly knowledgeable and helpful ! The owner saved my dog's life by recommending I change my dog's diet ! His knowledge and understanding help guide me in the right direction as far as allergies and over feeding ! I genuinely appreciate and thank him for the health and well being of my two chihuahuas !
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February 2024 by DiVanna V.
The guy running the store is a wealth of knowledge and very helpful. The food quality that he stocks is high quality. And when I had broken my leg, he was more than willing to pack up what I needed and bring it out to the car for me. I've learned a lot about the pet food industry from him, and he's very committed to the brands that he carries and the health and well-being of pets.
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October 2023 by Ben Cruz
We walked in... checked it out. Nolan (store owner) has been in business for 32 years! That's proof positive that he's knows what he doing. I see lots of reviews here are mixed. I say go in and check it out.
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September 2023 by Erin M.
Was in the area, so stopped to see if they had our dogs brand of food. They did not, which is fine, I was ready to grab a meal topper that we regularly buy (elsewhere). Store is a disheveled mess, not a lot of space, and the owner kind of followed my daughter and I as we went to grab food. He asked why I'm feeding my dogs (brand) of food. Owner then started in on a tirade of how I am giving my dogs "fat bombs" and should be feeding them grain free, which is all he sells here. I've done research myself and regularly buy high quality food from Mud Bay. I told him my vet does not recommend this diet and he said my vet is lying to me and continued berating my choice of dog food. I asked what he recommended then, and he pointed something out. When I said I don't feed my large dogs grain free, he just kind of lost it. I'm open to new ideas and knowledge but, wow, he delivery is poor. I told him I would look into it and took other food up to counter to pay. He didn't stop- looked at my daughter and asked if I would feed her processed food for each meal. Super rude and scared my daughter. Not once did he ask what kind of dogs I have or care. He seemed to almost want to argue about dog food which I wasn't interested in. This was an extremely strange experience. I wish I would have not purchased other food from him, but I was so startled. I would go to literally any other pet store than this one. *edited to add- Read reviews after posting. Many mentioned expired dog food. I checked the bag I purchased, and it is expired 4 years.* If owner cares so much about pets, why is he selling expired food?
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August 2023 by Danielle Rathbun
The owner has sooooo much knowledge and is willing to answer all of your questions. He is wonderful. You should definitely check this place out!
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August 2023 by James Ewing
Went into this store awhile back but never got around to writing a review. We went looking if we could find our dogs food close by and not hugely marked up. Asked him about the brand and he proceeded to say he would never carry that brand and spent 45 minutes explaining how horrible we were for feeding our dog that brand and her skin issues were due to "toxins" in the dog food we were giving her.We actually switched to this brand of food because it helped with her skin. Guy has no idea what he is talking about and likes to shame customers as well as try to con them into buying his over priced expired food.I was too polite to tell him to shut up but should have so we slowly made our way to the door. As I was walking out I saw an entire stack of the exact brand and type of food we were looking for. Guy doesn't even know what he has in his store. Don't ever go here.
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August 2023 by Ashley Ortakales
Came in for a brief look for certain food I've been buying, but was cornered by the owner and essentially shamed for buying only revolving proteins and not different brands every day. He preached high protein, and I started getting irritated and told him I had a dog that required low protein due to a certain bladder stone issue. He tried telling me my specialist vet was wrong and it was the minerals creating stones (wrong. This stone is linked to protein levels in the kidneys). I told him not all dogs need or even should have the highest proteins and not to make blanket assumptions but he truly will argue anything and everything you have to say. I have a pet store background and 100% do not listen to everything this guy has to say.Only 2 stars instead of 1 because he did give me a couple free food samples. Of course one of which, as many complaints state, is expired.
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July 2023 by Victoria Barnett
Awesome pet store and the owner is super knowledgeable. I'm a cat person but unexpectedly took in a stray puppy recently and the owner was super helpful in recommending quality foods, bones and treats to chew on, a lovely bed, care items, etc. Highly recommend the store for all your pet's needs!
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July 2023 by James K.
Knowledgeable owner that can backup his recommendations on products for your animals.
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June 2023 by Krysteen Lomonaco
This guy likes to shame customers for feeding pets dry food. Happens every time I go in there over several years. Likes to quote all kinds statistics about how you shouldn’t be doing this or that. Very unprofessional. Not going back.
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May 2023 by Becca McGee
Guy that works here is rude and should not be in customer service. I gave this place another shot after an uncomfortable first experience and the second time was worse. He has a nasty condescending tone.
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February 2023 by Alexa Orkiolla
Dude was massively condescending and happy to tell me what I should and shouldn’t do with regards to my pet. First and last time I’ll visit.
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October 2022 by Ell Bee
I've been shopping at About Pets the past 4 years because the items are in stock, prices are reasonable, and I want to support local small businesses. I've found the operation friendly, sometimes quirky, and promoting a natural, holistic point of view with main stream practices included in the discussion and for purchase. On occasion, I visit the big-box pet supply stores and consistently encounter empty, picked-over shelves and carry none of the healthier, alternative-brands I prefer.
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October 2022 by Alexis Curup
Best pet store around. He definitely knows what he's talking about!
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August 2022 by Tia Epona
Nice stock save for the expired treats and food, check the date before you buy. Store owner also enjoys dishing out personal opinion as pet health advice. Stick to your veterinarian for pet health please, don't listen to a pet shop owner or anyone else without veterinarian credentials.I didn't like how he scoffed when I told him about my senior rescue dog's health, saying how I should have been giving her a specific item for her health and that it was "too late for her now" while rolling his eyes at me. I don't think he understands that a rescue animal normally means rescued from a previous situation. Overall interaction felt pretentious and left a bad taste in my mouth.