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February 2024 by Allen Sharples
Just wanted a side mirror painted. They did a great job but communication was poor. I was not given an estimate, they just went ahead and did it.I did not get a phone call to say it was ready. I had to call and ask.
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January 2024 by Lori Kimball
Amazing staff and job! Thank you!
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January 2024 by JDS Boston
Troy and his team are conscientious, professional, efficient, great communicators who do excellent work. They keep our vehicle looking great with zero hassles. I look forward to working with them again.
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November 2023 by Waytruthlife
This shop refuses to work on cars older than 2010? This is straight up discrimination against those who have less money than others, or those who don't choose to waste money on new cars. He claims it's not about the worth of the car? If he didn't have a two month wait for an appointment, I'm sure he wouldn't discriminate.The guy on the phone said they don't want to work on cars that have rust issues and paint matching issues?' He said they have a two month wait to get an appointment. Now, he's claiming the customer is twisting his words? Call him yourself and find out.Wow, I would not ever support this business that thinks they can discriminate against people who can't afford newer cars, then accuse customers of twisting his words?Just a heads up for this shop owner, there are many lawyers who drive older cars because cars don't appreciate in value so it is actually a smart financial move to drive an older car rather than waste money on a newer one.I'm praying that people boycott this business, so this owner can learn to value ALL customers.
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September 2023 by Trevor Brown
Troy and his team did an amazing job.
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September 2023 by NICOLE H
Good experience all around with Rich and the service here. My car looks good as new after having 2 accidents.
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June 2023 by Paolo B.
They did a fantastic job with getting my car back to normal! I'm glad to have chosen this establishment to work on my ride. Troy is an absolute (no pun intended) professional and super easy to work with. My car looks brand new!I mean I hope to not be back here (who wants another accident?) but if it does happen again, I will choose this business over and over again! Thanks so much for the great work!
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May 2023 by Melinda Steinbach
I couldn't my car fix from these guys. Due to the fact they don't take the insurance. These guys where are super friendly. I would still recommend this place due the friendliness. Kindness goes a long way.
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April 2023 by Carrie Stmarie
The auto body work was A+. The car looks beautiful, a very professional job.Service: Painting
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January 2023 by Megan Lindley
The car was dropped off to have some body work done following an accident. They fixed the original repairs, but the front bumper was damaged while at the shop. Instead of being apologetic, the worker at the front that day questioned whether or not we were lying to try and get work done for free. In the end, the car was repaired and the second worker we talked to apologized and welcomed us to call if we had any additional questions. As we were leaving the lot, we noticed a large greasy hand print on the headliner where the repair people had put their dirty hands on the inside to help get in and out of the car. The overall quality of the exterior work was pretty good (haven't seed it dry in the sun yet), but they are missing some of the little details.
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December 2022 by Megan L.
Brought my car in to Absolute Auto Body Lynnwood after an accident. Went to pick it up and noticed that the front bumper had been damaged while at the shop. The office person at the time offered no apology and questioned whether or not we were trying to get free work done. In the end, the bumper was fixed and Troy apologized for the inconvenience and welcomed us to call if we had any questions. As we were leaving the shop, we noticed a big greasy handprint on the cream colored headliner where someone had used the A pillar to get in and out. Overall, the exterior work was pretty good, but they missed the little details.
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December 2022 by Tig W.
ABSOLUTE(ly) the BEST!!! Couple years ago I got rear-ended on the freeway which nearly totaled my car. I brought it to Absolute Auto Body and dealt with Troy, I was absolutely distraught at the amount of damage! In a very reasonable amount of time it was returned to me looking like a brand spanking new car! I was so impressed considering what it looked like previous. Fast forward to current day, I'm hit yet again on my side, and insist on Absolute Auto body. At first the insurance company wanted me to go with someone on their recommendation, but I refused and demanded to work with Absolute. Troy maintained updated communication with me, I felt like a valued customer and I felt like they treated the job to be as important as any other job that they had. When I got my car back it was beautiful! And clean!! (That's a little detail I was blown away about!) I hope I don't get hit anymore, granted, but if I did there's only one place I'll ever take my cars. I wouldn't just recommend as an option, I highly recommend as your only choice. They're professional, courteous, respectful, and they do absolutely pristine, beautiful work. I love my car. My car loves them.
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December 2022 by Debbie Campbell
I used this shop per the referral from my mechanic after we were involved in an accident. I was so impressed with their customer service and the personal attention even though our car was deemed totaled! Thank youService: Body & Trim
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November 2022 by Jannette Bailey
These guys are the best! Their body work is flawless and they go above and beyond in their customer service. This is the only body shop that I would take my car to.Services: Painting
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August 2022 by Michael P.
After getting rear-ended, my insurance company said to pick a shop, so I set about getting quotes. Absolute Auto Body in Lynnwood was the clear winner. They weren't the cheapest but, as a locally owned shop, with solid reviews, I felt sure I was in good hands. Other quotes from two nationally, franchised body shops were suspiciously low and their reviews did indeed show that people had had problems with them delivering what they promised. As it turned out my insurance company covered the cost and I am 100% happy with my decision. Troy was easy to work with from the start, kept me updated as work progressed and delivered as promised with no surprises. It has been several months now and no problems have emerged from this major surgery on my trusty, old Camry. She looks like new, at least when viewed from the rear despite her advanced years. One added comment: I liked the arrangement with Enterprise car rental just a block away. They picked me up at Absolute and when my car was ready to be picked up, all I had to do was hand Troy the rental car keys and he took care of the rental return. This whole evolution couldn't have been easier and I heartily recommend Absolute Auto Body.
