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January 2024 by jerry simonson
Love this shop great selection
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September 2023 by Vlad Mмм
This feedback is for their blatant refusal to provide a full refund for my purchase. They are incompetent bunch of ignorants, supported by their store manager. All customers are advised against going into this specific location.
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July 2023 by A. A.
Savannah and grace helped my daughter when she got separated from her friend at the mall last weekend. They went above and beyond to wait with her and let her use their phone when she was scared and felt lost in the mall. Really appreciate people who look out for others even when this was not in their job description.
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April 2023 by Miguel Rodriguez
Amanda the manager was super welcoming and friendly!Came in last minute and she treated me like they have just opened up for the day !10/10 service
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April 2023 by Rachel manis
Every employee was standing around talking to one another. No one asked I needed help, I had to go find a employee to get in to the dressing room, to get a different size and to pay. And might I add there was only one other customer in the store
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February 2023 by Shaylene Nootenboom
Shayla helped me get my perfect bra. Great staff with AWESOME deals!
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January 2023 by Kathryn Norton
Although the store hours on the Google listing state that the store opens at 10AM, it actually does not open until 11AM. Just something to be aware of.
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January 2023 by Esperanza Acosta
When visiting it I took advantage of the great offers and promotions
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November 2022 by Fiona Bratvold
The Aerie store in Alderwood mall had lots of selection and sizes. Reasonable prices. Helpful staff
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October 2022 by Samantha McEnaney
I would say 5 but the fitting room associate Anisha was condescending and gave excuses and push back if I asked for another size or pants. I have never had a sales associate need me to fully take off the item to get another size and in such a tone. I ended up grabbing another size myself! The other staff was great, friendly, and super helpful.
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October 2022 by Shannon
This place has good for tween and teen clothing but all very tini fit for girls-women. There is not a lot of selection for girls that are above size 5 or so. But stylish young clothes good for young men and skinny young women.
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August 2022 by Jackie R.
Wow just wow!! Changing rooms are closed until. Noon it's 1150 and she won't let us in then I sat on a very heavy solid wood Jean holder that was pretty empty just a side sit and she said you can't sit on that you can break it!! I'm disabled and needed to rest a minute she laughed at me and walked away! we're at alderwood mall TO SPEND MONEY!!
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May 2022 by Whitney
Says they do curbside pick up until 5. I got there at 4:15 to be told that they don’t have the staff to send someone out. I chose curbside pick up because I’m high risk for COVID.Some ableist assumed I could go into the store. I asked when they would have someone for curbside pick up. They said 5 pm, when it ends. I just thanked them for the info and left. Didn’t want to wait 45 minutes for someone to pull the “oh, we don’t do curbside pickup past 5 pm.”Why list curbside pick hours that you have no intention of honoring? I would have dealt with shipping my package to my house if I had known this would be an issue.
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April 2022 by Alex Bates (Bates)
Went to buy my Partner lingerie for her birthday and for some reason they have a rule not letting someone’s partner into the fitting room with them. They basically forced my girlfriend to walk out into the hall in underwear every time she wanted to show me something. This made our customer experience both uncomfortable and made us feel unappreciated as customers. There was at least 5-10 people walking in and out of the dressing room area. Ridiculous
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March 2022 by Hannah Mistran
I’ve been shopping with AE for years, this was my first experience at the Lynwood location. Came in the day the mask mandate was over and as i am browsing the store i can’t help but listen to how what i presume to be a manager was talking to the staff. Brushed it off but really felt for the girls. As I’m shopping i ask the lady who i think is the manager for a different size she barks at an associate to get it for me … okay i guess? but now I’m getting mad at how she’s treating these girls. It was uncomfortable listening in to her. She had dark hair and a mole on her upper lip, not to mention she wasn’t wearing a name tag to refer to in this post. Only reason I’m giving 2 stars is bc everyone else working when i was there was delightful.
