-
March 2024 by Ramaraju Alluri
I consistently enjoy exceptional service at the Martha Lake branch of BoA! The entire staff is incredibly friendly, and the level of service provided is truly excellent. I must especially commend Himali Shah, who stands out as one of the top relationship bankers at the branch. Her assistance during my recent transaction was exceptional, and I am grateful for her dedication to customer service. Keep up the great work!
-
March 2024 by Alysha Vaughn
$4 fee for pulling out money with their ATM everywhere else I've seen the most is $3.
-
January 2024 by Christian Valoe Hannesschlaeger
Very friendly exceptional staff. Like this branch!
-
January 2024 by Aman Da
Five stars to friendly staffs
-
December 2023 by Mila Elasad
Great & quick.
-
November 2023 by Kari Berg
At this bank they are very helpful and all employees I interacted with were so attentive and kind, we got all my questions/issues worked out. I definitely recommend this bank!
-
July 2023 by Andualem Bezabeh
I had a fantastic experience at Martha lake! The location is easily accessible and the staff was incredibly welcoming and helpful. The service was top-notch, and I was impressed by their attention to detail.I am so grateful to Teddy for his outstanding service and genuine care. His approachable and friendly demeanor made the entire experience enjoyable. I highly recommend Teddy to anyone seeking financial advice or assistance. He is undoubtedly a remarkable banker, and I cannot thank him enough for his invaluable help.Thank you, Teddy, for everything you've done for me. You are a true professional and a fantastic person to work with!
-
July 2023 by Gebrehiwot Ekubazgi
Kiruthika’s Service was excellent, l would recommend someone else. To go to BOFA.
-
July 2023 by Mikias Demeke
I recently visited this branch of the BoA for the first time and was pleasantly surprised with their enthusiasm, cleanliness, and attention to detail. My BoA app was presenting me with confusing options and I needed some help understanding all of the different credit options and offers I was receiving. My banker Tewdros was extremely personable and kind, he walked me through all of the different modules on the app and helped me decide on a credit card offer to accept. He was patient enough to make me feel comfortable asking questions covering a broad range of banking topics including budget management and credit score improvement. I’m not sure about the other bankers but Tewdros was very knowledgeable and passionate about everything we discussed. The facility was very clean and well managed, I’m very much looking forward to my next visit to this location. Highly recommend.
-
July 2023 by Ravinder Kaushal
Himali she is always so nice to customers and help full she is always very friendly with her customers i love her service she is wonderful
-
June 2023 by Abe Emnetu
Tewodros Yirga is an excellent professional who supported me with baking inquiries. He leveraged a proactive approach to provide solutions and recommendations. I urgently needed a strategy to save money for a down payment on a home. Teddy’s recommendations paved a way for me to achieve my goals by examining spending patterns and saving the required amount money for a down payment. I can confidently state Tewodros’s solutions helped me save the money that I need. I’m now working to obtain the home that I worked so hard to obtain all these years. I’m one step closer to achieving my American Dream. I’m very thankful to Tewodros for his clutch insights, applying empathy during our interactions, and being part of this overall exciting journey. I highly recommend Tewodros. His superior technical, communication, and relationship management skills will make Tewodros successful in any environment and position.
-
June 2023 by Howard Sage
This manager and her staff indiscriminately cross sell customers at every interaction regardless of the customers interest or need. It is most annoying and unethical. The will try to sell you a cd regardless of your interest every time you enter the bank. Overly aggressive and rude behavior.It's the rudest group of bankers I have ever experienced on over 50 years.H. Sage
-
May 2023 by Abenezer Emnetu
Tewodros Yirga is an excellent professional who supported me with baking inquiries. He leveraged a proactive approach to provide solutions and recommendations. I urgently needed a strategy to save money for a down payment on a home. Teddy’s recommendations paved a way for me to achieve my goals by examining spending patterns and saving the required amount money for a down payment. I can confidently state Tewodros’s solutions helped me save the money that I need. I’m now working to obtain the home that I worked so hard to obtain all these years. I’m one step closer to achieving my American Dream. I’m very thankful to Tewodros for his clutch insights, applying empathy during our interactions, and being part of this overall exciting journey. I highly recommend Tewodros. His superior technical, communication, and relationship management skills will make Tewodros successful in any environment and position.
-
May 2023 by Berhanu Seyoum
In today's world, where finding excellent customer service can be a rare occurrence, I am genuinely grateful for the extraordinary experience Tewodros provided. His dedication, warm smile, and approachable nature truly set him apart. My overall experience with this Bank and the team there is very nice. I am a thankful customer!!
-
May 2023 by solomon demeke
I have been a customer for more than 10 years. I like this location, employee are very friendly and knowledgeable and diverse. Thank you Bank of America.
