-
January 2024 by Chelsey Milton
Seema helped us find the Rolex watch we truly wanted. I’m so thankful for her hard work. She was very kind and I will be recommending her to all my family and friends.
-
December 2023 by Edmund Yu
I was extremely fortunate to have found the exceptional sales associates at the Ben Bridge of Alderwood. From my first interaction with Seema, I felt an instant connection and knew I wanted to go with her as my personal jeweler. She is personable, attentive, and very transparent. I would often visit her once or twice a month just to chat about watches and our families. She always made me feel welcomed and like I have an insider on my side. I also appreciate that she is so responsive to my text messages even on her days off. For my birthday a couple days ago, she surprised me with the Rolex Submariner I’ve been dying to have. On the same day, she also helped me pick out an elegant wedding anniversary present for my wife that she absolutely loved.My experience with everyone there has been extremely positive. It's so fun talking about watches with Abraham also, who is a watch nerd just like me and has so much in-depth knowledge about watches. I'm also grateful to have met Katy who knows everything about Rolexes and was able to answer so many of my questions.
-
December 2023 by Amanda A.
I and my family have exclusively purchased from Ben Bridge since my grandfather proposed to my grandmother back in the 1940's. I have definitely seen my fair share of snobbiness in jewelry stores, but have always felt like Ben Bridge is a safe place to shop. I came in to inquire about a Rolex and mentioned my history and my family's history to kind of help along the process of being on the list for one. I was told that there was no definite timeline for such a piece, makes sense given the market for Rolex has been a rough one for years now. Totally fine! What I was not fine with, was that the watch magically appeared in their shop less than a week later with a demanding tone of coming in ASAP to make the purchase or I'd never be allowed to again. It was sudden and while I was overjoyed, I said I needed a few days while I went out of town to gather the funds and make my final decision (which was a definite yes). That all changed when the sales associate harassed the heck out of me while I was on vacation and the the tone was completely unacceptable. She wanted the sale but was so rude and snotty about my questions that I just could not see myself giving her a commission. She really brought both brands down for me. There is one other brand in WA that is an authorized dealer for Rolex, so I guess we will start going there for better treatment.
-
November 2023 by emily lin
Jessica is a remarkable watch specialist, combining helpfulness, patience, and professionalism. Her friendly and knowledgeable approach, coupled with her unwavering patience, made my watch shopping experience at Ben Bridge outstanding. Thanks to her expertise and dedication, I found the perfect timepiece, and I highly recommend Jessica for her exceptional customer service and passion for watches. She's the epitome of an excellent specialist.
-
October 2023 by Shradha Chheda
Seema was simply amazing, she made it happen for me, I wanted to gift my dad a Rolex as I was getting married, she kept the timelines in mind, timely communicated with me and got me the watch that I wanted. I was so happy and thankful to her to make my dream come true
-
October 2023 by LESLEY BRUNSON
Melissa Riley was absolutely amazing. She was very helpful and designed exactly what I was hoping for. She was very polite and inviting. I never felt pressured and the experience was absolutely wonderful. We will continue to be Ben Bridge customers. The experience and help we get every time we are in there is so enjoyable.
-
September 2023 by Chen QingLin
Great watch, purchased at Lynnwood Alderwood Mall Ben Bridge Jeweler, Rolex Specialist Erin helped me purchase this watch, Erin is the best Rolex Specialist I have ever met, she is very friendly, polite and professional, highly recommended, looking forward to next time Go here to buy again. Thanks again Erin. 5 stars
-
September 2023 by Paul Dalton
Erin is terrific! Honest and patient with our endless questions, everyone we have had the pleasure of interacting with has been amazing. I couldn’t be happier, and we will definitely be back soon.
-
September 2023 by Harmony Dynavor
We had such an amazing experience with Nana at Ben Bridge. My fiancé had been in the waitlist for Rolex Deep Sea for almost a year at a different store and no calls. Nana did her magic and celebrated our engagement with us by getting his dream watch just a few weeks after my fiancé and I got engaged! My fiancé was so happy, he was smiling all day. She is the absolute best !
-
August 2023 by Chan Wah
Katy Church is truly the standout Rolex Specialist at the Alderwood location. She not only helped me choose my wife's first Rolex but also guided me in selecting my own this year. Katy's exceptional ability to build customer relationships sets her apart; she consistently goes above and beyond. While I've explored Ben Bridge's Bellevue and Downtown locations, the experience at Alderwood with Katy is simply incomparable. 5-stars rating!!!Hoa Tran.
-
August 2023 by Ron Kevin Dimaano
Nana at Ben Bridge Jeweler's at the Alderwood Mall is courteous, friendly, and informative about the selection of jewelry and time-pieces available at Ben Bridge. From purchasing diamonds, rings, and watches from Nana - she has made the experience fun and stress-free. Happy with my overall experience at Ben Bridge at Alderwood and thank you Nana for always going above and beyond to help us out!
-
August 2023 by Jason Lam
Great experience! Nana was able to make a special week even better. Above and beyond my expectations for a watch. Happy guy here!
-
July 2023 by Syed Abdullah Alhadad
As a new watch enthusiast, I’m drawn to them to admire and learn. That’s what happened when I walked past Ben Bridge Jeweler, turned back and entered the store. Nana greeted us with a warm smile and answered our questions on the Tudor (available) and Rolex (exhibition only) models comfortably. She was so kind to offer a sizing and even advised alternative models for a good fit. We’ll be sure to recommend Ben Bridge to friends visiting in the area :)
-
July 2023 by Felicia Gibson
Stopped in to get earrings for my wedding day. They had so many amazing choices for a bride, I love their pearl selection.If you are a bride and wanting wedding day earrings or any wedding day jewelry I highly recommend stopping in here.
-
June 2023 by francisco molinares
I only recently found myself in need of a Jeweler and I have to say my experience at Ben Bridge has been incredible. I was fortunate to work with 2 great people, Seema and Melissa, and they were able to help me find the perfect wedding bands. To complete the experience they both helped secure a Rolex that I wanted as a wedding present ahead of the big day!Very happy with the overall experience!