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November 2023 by Andre Trinidad
Nothing but praise for everyone that works here. I always feel welcome, I’m treated with respect, and the customer service is top notch. Veena is normally the one I go to, she has a lot of experience and never fails to impress. Highly recommend this business!Service: Eyebrow threading
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October 2023 by Anna Brenneman
I just had my brows threaded and tinted with henna. Mary did a great job of keeping my natural shape and color while cleaning them up and filling in. I’ll be back!
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September 2023 by Alicia Sevilla
I love coming here and have been utilizing these services for 10 years. Today I had a new threader and she pushed so hard on my lip amd chin she broker her thread 8 times and left me bleeding and cut in multiple places..Usually when I leave I have no redness or skin irritations because they are so light and gentle. Today, I will need to go home and address my bleeding chin. Very unfortunate
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August 2023 by 9919 Scurfield
This place is conveniently located at Alderwood mall. It's a little hit or miss depending on who is your Brow artist. The first time I got it done it was super jagged, uneven, flat and the lady obviously didn't know how to do an eyebrow. I went back only because I had one more session left on my account to use up. The second time I got Mary who did a great job. I would go back specifically for Mary.Service: Eyebrow threading
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August 2023 by Darren Ruh
Yes. I get my brows done. These ladies are sweetest ever. And quite skilled at their jobs.
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July 2023 by N
I love getting my brows done here. Mary did an amazing job doing my eyebrow lamination, and it lasted me two months!! These women really do their best work and take their time when doing brows. I am so happy with their service.
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July 2023 by SMRITI PANDEY
I'm feeling quite tired and disappointed with my experiences at this place. I have been coming here for over 1.5 years, primarily because I loved the eyebrow threading service. However, there have been a few instances that left me feeling upset, and I feel compelled to share my feedback for the first time.Firstly, I noticed through my experience that the interactions between the Indian staff with Indian customer weren't as friendly as with the American customers. This made me feel bad. Secondly, there was an occasion when I arrived 35 minutes before closing time, and one of the Indian staff members gave me a displeased expression, suggesting that I shouldn't have come in so close to closing time.Moreover, during one visit, a Mexican staff member with golden hair performed a waxing procedure that caused me significant pain and skin peeling. Although it was a distressing experience, I didn't express my dissatisfaction and didn’t complain about it. However, when I returned for face threading, I cautiously requested the Indian staff member to be careful with my skin, mentioning my previous negative experience. To my surprise, she responded by suggesting that I always had a problem with them, leaving me shocked by her unprofessional reply.Lastly, during my recent visit for face threading, I encountered another issue. The new staff member performing the procedure was exceptionally slow, and although I initially chose not to complain, I noticed through the mirror that the Indian staff member gestured to her, indicating she should stop and not continue with the procedure. This happened when I requested her to remove the visible leftover hair on my face. All these experience, coupled with the unwelcoming and rude behavior of the staff, has led me to the decision that this will be my last visit, and I am not going to renew my membership in Brow Arc again.Service: Eyebrow threading
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June 2023 by Google user
I love getting my brows done here. Mary did an amazing job doing my eyebrow lamination, and it lasted me two months!! These women really do their best work and take their time when doing brows. I am so happy with their service.
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May 2023 by Adani Kalif
Omg if you are contemplating getting your eyebrows done every time you walk past this place - JUST DO IT! My boyfriend and I went in yesterday and we were both so happy with the results! He had gotten his threaded for the first time and I had gotten mine threaded, tinted, and laminated! The girls are lovely and I would definitely go in again :) thank youuu <3
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March 2023 by Zach “SillyPilipino” dude
Went there 35 minutes to close with my friend who wanted to get her eyebrows done. The amount of shade they gave us for being there not even 15 minutes to close was ridiculous. The lady at the front gave my friend the dirtiest look when we walked in.Not to mention they don't have their point system figured out at all. Everytime I've gone in, they've had an issue with their computers and tried to charge us more than what they say.Threading places are a dime a dozen and there's no reason I'd ever want to bring my business here ever. You can all do better with your money....Service: Eyebrow threading
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March 2023 by nia
Sofia does such a great job on my eyebrows! She takes her time to make sure they are perfect/even which I appreciate and need. Definitely recommend!Service: Eyebrow threading
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March 2023 by Tami (aloftiu)
Unwelcoming and rude staff. There was 25 minutes until they were closing and they were super annoyed by my presence when all I was getting done was eyebrows. Will never be returning here again.Service: Hair threading
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February 2023 by Angel Antonette Edwards
MS SOPHIA !!!I had the pleasure to have my eyebrows threaded by her today and I’ve never experienced an experience like her customer service at anyplace I’ve walked into in my life. Ms Sophia was kind, welcoming,friendly,bubbly,funny, and overall just uplifting PLUS SHE DID MY BROWS AMAZING! I had a smile through the whole sitting and really just enjoyed the experience overall. I give this beautiful woman 5 stars every dayy thank you Ms Sophia, see you on Sunday<33
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January 2023 by Nina V
Sadly, I had an unpleasant and unprofessional experience. I called ahead of time to make sure I could arrive before they closed. Their voicemail goes “No appointment is necessary” and “today, we close at 9 pm”. I arrived there at 7:44 and was turned away because they close at 8. I asked if they could make an exception because I called ahead of time and their voicemail says they closed at 9. The attendant rolled her eyes and sighed and briefly offered to do my eyebrows. After getting that treatment from the employee I didn’t feel comfortable getting my eyebrows done.
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January 2023 by Aya W.
been coming here for a few years for brow threading. they have two locations in alderwood mall. both are clean, staff is friendly, and you can drop in without an appt. Sajina did an excellent job and made sure to go back and get every hair. She was super attentive to detail and friendly !
