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January 2024 by Ashley Stromseth
Best dealership hands down! I love the people that work their and the owner is so sweet!
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January 2024 by Alvin Fernandez
I recently purchased my BMW from Car Craft. I was helped by Uben. He was friendly and most importantly honest. Because I live on the other side of Washington, I paid for a company to do a thorough inspection on the car. When I picked up my car, it was nicer than what I thought! I highly recommend Uben with Car Craft. He was patient and great to deal with!
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January 2024 by Jane Sanchez
Great customer service. Was very patience with my car choosing. It was worth my day
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September 2023 by Tiana
This owner is a scam. My friend purchased a car and returned it for repairs the next day after she got an oil change at Jiffy Lube because Jiffy lube said that there were multiple problems with the car including the lifters which were estimated to be $4K in costs. They kept the car for almost 2 weeks which forced her to push back her start date at a job in a different state several times. When it was time to retrieve the car, she drove an hour home and still heard noises coming from the engine. She went back to Jiffy Lube and they reported again the same problems. She relayed the problems to the owner and he said that the problem was fixed and to get an inspection from the Dodge dealership (priced at $230) and then he will fix it. She did the next day and the same report came back. When she went back to Car Craft, the owner was “out with an emergency” and this emergency continued for a more than a week until he repossessed the car from her home because she refused to make a payment on a car she barely had. She traded in 2 BMWs to get the car and a partial on the down payment. His receptionist asked if she wanted the “junk cars” back. She said yes. The next day he called and said he sold the cars to the junkyard and that she could get another car. Ultimately, he offered her another car and she refused because she couldn’t trust him. As soon as her lawyer hoped on the phone, he hung up. What man does this to people? It’s all in Gods hands and law enforcement now.Update - they keep trying to take down my post because of the article I found. Please search for the article before you do business with these people.
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August 2023 by Nalo 420
I have a vehicle from these guys. I have about 3 other family members who stood behind there 5 start review of them. They are very nice people and now I've decided I'll be going back to get another car soon . They are very honest and the car that even made me consider them had problems and they told me over the phone. I still came worked out a better deal for a way better car and I'm not complaining whatsoever. Id rather them tell me the truth than lie and if you insist on still getting a car they tell you has problems. That's your fault lol. I believe they told you before you got the car and you didn't care because broke and desperate ofc.
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August 2023 by James Kirkpatrick
Gus, Ueban and the crew treated us great. Very fair and friendly. I recommend them and look forward to shopping from them again.
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August 2023 by Sheila F.
2 weeks agoI am quite concerned about my recent experience with Car Craft Auto Sales. My son recommended them, as he has purchased over ten cars from them throughout the years and the previous owner appeared to have integrity. However, the new owner has been disappointing. An agent claiming to be from Car Craft Auto Sales contacted me via text message, asking for a copy of my ID. I was hesitant to send my information to a random number and waited until the morning to call the office. When I confirmed it was Car Craft Auto Sales, I was confused as to why they needed my driver's license after two and a half years. I eventually sent a picture of my license and, within 30 minutes, Credit Karma notified me that my credit score had decreased because of a new loan application. However, I never applied or signed anything. When I questioned the agent who had texted me, they told me to call the office as it was their day off. Later, I discovered the car had been refinanced through Reliable Credit without my knowledge or consent. As someone who has undergone three heart surgeries and four heart-related procedures, this added stress is unnecessary.
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July 2023 by E Mvs
Showed up last minute because I needed a car for work. I ended up getting a nice Infiniti from them that runs like new. I can't remember the names to well but they helped me out fast. I'd recommend you go here. The price is within my range and I'm pretty sure I'll want another car from them.
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July 2023 by Chuk O.
! bought a Pontiac G6 from Car craft, and the engine light came on while I was driving out the lot. That car has cost me upwards of 10,000 to fix. It's currently parked because the shop i took it to, couldn't fix it. Do not buy a car from this place. Their customer service is atrocious. Why can't people do honest business? It's a shame because they prey on the poor and that's sickening.
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July 2023 by Big E
This car dealer is the worst. When I was at the salesman desk trying to purchase a vehicle. He kept leaving and coming back. Then the 3rd time he left for 25 minutes. He didn't even say where he was going. So I asked the lady sitting at another desk. She said he is probably in the back eating. I was like wow he didn't even say anything to me except I be right back. Going to lunch when a customer is sitting at your desk in the middle of signing paperwork is selfish and rude. No one acted like they wanted to shake my hand after I just purchased a car from there. I came back 2 weeks later because I needed to speak to the owner about the car. I waited until he got back from a drive. So I walked up trying to speak with him. He said that he didn't have time. And just walked away from me. Leaving me standing there looking crazy. Before I could even get a sentence out to him. I never in my life been to such a rude, disorganized and such bad customer service in my life. NEVER back there to ever buy another vehicle.
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July 2023 by Amanda Tucker
Me my fiance to this car lot to get a car that was $1,000 and the owner was more than willing when he thought it was for me to let me pay $1,000 down didn't care that I didn't have a license and was willing to help me with any car I wanted he said on the lot however when I told the man it was not for me it was for my fiance the man changed his whole entire attitude and looked him up and down and we walked away with no car and due to the fact that he jacked the deposit down up to$4,400 which is half down on the car that we wanted down on the car that he wanted when he was going to let me walk away with the man is prejudice is because my fiance is black.. I'm 100percent of that, my fiance has a higher credit score than most and on his on business...
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July 2023 by Amanda Corner
wow, just wow. Stay AWAY Came to look and pay cash for a 2011 bmw 328i. Value is around 9500. They had no price listed. Both salesmen were nice, but when they pulled the price up it was listed at 17,900! I thought for sure it's a typo. NOPE. Old man said the least he would take was 15k. I had full intentions of paying 10k cash. Old man needs to retire. How he is driving around in a convertible Ferrari is beyond me cause asking over value by that much......he is a predatory dealer for sure. BTW, you need a new crankshaft in that BMW. BTW THAT CAR WAS LISTED IN 2020 FOR 10,995. THIS PLACE IS A FULL JOKE.
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April 2023 by Nestor Andres T.
Por favor , háganse un favor y no hagan negocios en este lugar. Súper usureros con los tipos de interés y bastante groseros a la hora de tratar con ellos.
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January 2023 by Jacc M.
I found myself in desperate need of a vehicle. I needed someone who would be willing to work with me at the time. I found carcraft on offer up and met with Gilbert, and he had me in a vehicle the same day. At the time, all i had was $ 1000 and needed a vehicle. Since then, I paid the vehicle off with no issues(It was a kia). Later, I financed a Cadillac. The motor blew in a week! Gilbert easily switched me over to something different. I picked a small Suzuki. Paid it off with no problems. the car ran well. Went back for 3rd car years later and grabbed a kia rio. Just paid it off, and it's still on the road! This is a great place if you find yourself in a bind. Just Don't Go Picking Fancy Cars Here. Look For The Resonable Small Low Mileage Cars They Have!!!!!
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November 2022 by Laura S.
I give the owner a 0! This guy is a crook I bought a car from him a few months and it has broken down on me. He sells broken cars to people because he's not an honest person. What he I doing is illegal. If you're thinking of buying the Black Audi Q7 don't buy it. It broken down on me in a few months and I put half down which was $5,000 & I put $6,000 into the car and it still won't drive. Now he's leaving me voicemails saying he thinks he's going to sue me! For selling me a broke down car! Everyone that he has ripped off and sold a broken down car to! We need all get together and sue him! I see he has done this too many people!