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November 2023 by Durand Stick
Mike and the crew always work with me and are super knowledgeable it feels like family your favorite customer Andre bostick
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November 2023 by Delanea Sanders
If I could give them 10 stars I would. Robert and Mike at Carson auto-repair are of the kindness people that I've met in a while. These guys are truly a God sent! When I was having a major issue with my car and I couldn't afford to pay for a timing chain these guys understood my situation and they worked with me. I literally could not thank them enough. I'm a single mother of two kids and i'm also a student, so a timing chain repair was not in the budget. I had also been to other car repair shops and spent money that I could not afford and the problem was still not fixed. These guys fixed my car so quick, and I haven't had an issue since!
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November 2023 by omer oren
I have a 2017 Land Rover discovery sport, I used to take it to Land Rover Lynnwood but the service there isn’t great and the prices are high .I got a recommendation to go get my rover service at Carson auto repair, I have to tell you this was an amazing experience, friendly staff , very professional and the price was a third of what I payed at the dealership.Highly recommend!!!!
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October 2023 by James Hamilton
I wish I bought my car at carson cars. I have a had so much trouble with my truck I bought at another dealer and they wouldn’t help with any repairs I had within a week of the purchase. I was recommended to CarsonCars auto repair and they really lived up to the recommendation I was given. They even had financing available to cover the $3000 bill to get me back on the road. Thank you Bud for all your help.
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October 2023 by Steve Djorn
Fixed up my old ford pickup truck that needed some love. Now it runs like new. Great service manager too.Services: Steering & suspension repair
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May 2023 by Omer O.
Brought my car there a few times , the crew that works there is very professional.They took care of me fast , and with a competitive price .I highly recommend their service !!!
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February 2023 by Alex T.
Bought a car from their dealership on 12/10. On 12/11 it began having issues. After 10 days of calling and trying to leave voicemails, the auto repair facility mail box is always full and no one answers, I finally got an appointment to have it looked at. After another week I got it to them. A week later with no contact from them, I called and found out what they said the issues are, I talked to my wife, tried to call back to approve work, and low and behold no one answers and voicemail is full again for another week. Now, 2 months in to this and they BROKE my Jeep. I drove it to them and it started fine until I gave it to this place. Now, there are issues with its ignition. Called to find out what those issues are and why they've had my car for over a month with out one call from them to tell us what's going on. The person on the phone got very aggressive when he realized I knew a few things about car repair and started arguing about who they've talked to and how many times they've called. Pretty standard deflection defense when the person knows they are a scammer and a scum bag. So, I will be going up there on Monday, the 27th. I will be bringing paper work and probably my lawyer. I hope you guys know a thing or two about contract law and fraudulent warranty laws. This is going to get really bad when the lawyers start going through all your files. I assure you, we will find many discrepancies in your work and contracts that you may all lose your certifications, if you even have any, and, if I play this long enough, we will shut this service department down for good. No more shady unqualified auto mechanics duct taping things together and ripping people off.
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February 2023 by Renee Vanzandt
Well paid for a brand new transmission right after pulling off the lot and repair after repair and few years down the road the new transmission we paid 3000.00 yeah turns out not brand new not even refurbished but a used transmission from a junk yard someone has some explaining to doServices: Tire rotations
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November 2022 by Vanessa Lopez
This place is so awful. The guys have had our car for over a month. They refuse to tell us the truth about what is going on. They have promised we would have our car several times and that was a lie. They will not answer the phone and I have told them their voicemail is full, yet they do nothing. They lie through their teeth. They told us the part that was back ordered came in, a week ago, yet we still do not have our vehicle.We had to file a complaint with the consumer protection agency and they told us we are not the first to be ignored by Carson Auto. Please spare yourself the stress.
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November 2022 by Joshua Digby
Zach has CONSISTENTLY provided excellent help to me throughout my time with Carson cars. Hes helped me troubleshoot problems, provided helpful solutions, given advice and just had been a fantastic person to talk to in general. There have been several hiccups I've had with the dealership but their mechanic Zach has gone above and beyond for me to such an extent that he's the sole reason why this review was 5 stars. Thank you for everything youve done for me man. You rock.Services: Auto battery maintenance
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May 2022 by Jasmine
I’ve been exclusively going to Carson Auto Repair for over 10 years and have sent numerous friends and family there as well. They were all so happy to find them. They are the nicest guys you will meet. More importantly, they are honest and have very competitive pricing. I wouldn’t go anywhere else.
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May 2022 by Lucy Kyle
Very friendly, and polite! Very understanding! Well explained the problems, solutions, and repairs! The last shop I visited refused to repair my car. But the technician took the time to repair my car. I do not hear the loud vibrant sound. The car is driving smoothly!
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May 2022 by Rosie Bennett
Robert and his team have been servicing my family’s cars for years. There is no one we trust more than them. We always get honest, straightforward service and they do an incredible job in a timely manner. They are truly the best in the business and I cannot recommend them enough.
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May 2022 by Brooke Sykes
This was the best experience I have had with a repair shop. Even though the part to repair my breaks were hard to find, they still got my car repaired in a timely manner and even earlier than expected! Their staff was extremely nice and updated me as the repair progressed. I would absolutely recommend this shop!
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May 2022 by Eric Sister
Have been coming to Carson Auto Repair for a few years for oil changes, new brakes, and additional maintenance. I have never felt pressured into purchasing unneeded services or felt I've been charged an unfair price. Each visit Robert and staff go above and beyond to make sure I am highly satisfied. Would recommend it to everyone!
