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November 2023 by Cindy Avans
I love shopping at Alderwood Mall Carter’s. There is always something good on sale and this time I found exactly what I wanted for my almost two yo granddaughter. When I went to pay, I discovered there was a discount on one of my items, so I grabbed one more item—a little denim jacket to match one her mom has.
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October 2023 by Virginia Ng
Called in to ask if they had something in stock. Mary picked up and decided to put me on hold by placing the phone receiver on the desk (I’d rather have listened to hold music) and have me listen to her helping a customer decide on whether they should use double points or triple points, order something to be delivered to Bothell, and then ring her up twice. After 13 min and 53 seconds of having me listen to her conversation with a customer, Mary then had her associate, Lauren, pick up the receiver to answer my question, which took only 12 seconds. If you go in, I’m sure they’re helpful because they can’t ignore you. But don’t bother calling in unless you’re bored.
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September 2023 by Go Cougs
Don't order pick up. When your order is finally ready to pick up It would likely take less time just going there and shopping. They don't recognize anyone at the counter without an arm full of clothes
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January 2023 by Kory VanDyke
I showed up to pick up an order before the store opened by mistake as the hours on Google were wrong. I called the store and an associate was willing to hand the order to me at the front door.
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September 2022 by Chara Jones
Friendly, clean, organized w/ great door buster pricing! Kids love it!
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May 2022 by Melon Gavin
They surprised me with their selection and their lower-than-expected prices. As an expecting mother I will be returning often to buy affordable quality clothing for my soon to be, and also durable cute styles for my "big kid" too! The customer service was friendly and welcoming, I felt like I was talking to a friend at the register. As being a clothing shop for children's clothes, cleanliness is a must, and they keep their products clean and organized.TL;DR: Friendly, clean, durable clothing and surprisingly affordable.
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January 2022 by Trương Bảo Linh
I made it out and went to Carter's at Alderwood Mall to pickup some clothes for my daughter in a very snowy day. The note at the door in front of Carters said it is closed at 6pm. I was there, standing in front of the door at 5:45pm, and it had already closed. The employees even looked at us with very rude faces (they did not wear masks by the way) and then ignored us after all. It is snowy today, I get it. I get that people tried to be home early. But I was there 15 minutes before there "supposed" closing time and they just ignored me. I used to buy clothes at Carters all the time, but I guess I am not gonna do that in the future thanks to their rude employees.
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October 2021 by Elyse Clark
Love all the cute clothes!
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September 2021 by LuLu
Extremely rude cashier! I was terribly upset because I haven't said anything bad to her and she was very rude and mean.I got two jeans for my daughter and the cashier didn't count the discount so my husband said oh there's a discount on these but she didn't know! So she walked to the shelves where the girls jeans were and started looking at the prices, all I did is tried to make it easier for her because I looked at the prices previously so I pointed to where the discount was. She looked at me in a mean way and said I CAN SEE THAT!!I said I'm sorry I was just trying to help but she ignored me and turned around and walked away. Her attitude was awful and I'm still very very upset.We spoke to the manager but it looked like they're related, not sure though? So I don't think that the manager will do anything about it!I'll never shop at that place ever again!
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July 2021 by Ajay Nioding
Nice place to buy children's clothing n shoes.
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April 2021 by Georgia Pilkington
Love the kids clothes
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March 2021 by Rebecca Howard
Good prices!
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December 2020 by Mahesh Menon
Best place for kids clothes.
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November 2020 by Thereesa Langley
Customer service was good, I had a very nice associate. Kind of over priced in the actual store tho, I'd spend less buying carter's at like Target or something. Also not a lot of size selection, especially for premies.
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July 2020 by Flower Man
A very rude, inconsiderate and scanitly dressed employee kept on following me & my partner throughout the store. At the checkout she was very rash and rude to me - never coming to shop here again. I think she needs a lesson or two in understanding diversity.