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April 2024 by Lizeth Dolores
The service is very bad, I and my husband placed an order, I waited an hour and they never delivered it to me. I went to ask and they said that they hadn't cooked it yet, which bothered me because they answered me in a rude and unimportant way. I decided to leave the place. and I will never place an order here again
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April 2024 by Jade Meno
The food was so bad my sandwich was terrible
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April 2024 by Brad Weber
This Charley's has been in decline for some time. From refusing to honor the $5 coupon that comes with downloading the app to sandwiches usually being served with cold bread, it's been grim for some time. I keep going back because they hit about 50/50, and it's tasty when it's done right. But today, I ordered a chicken cheesesteak to go, and the kid who served it up put it in an open basket. I asked for a to-go container, and he glared at me like he wanted to attack me. After asking again, he THREW a container at me, and put his hands up in a "come at me bro" manner, still glaring at me. I dumped the sandwich in the to go container, and got out of there. It's no longer an issue of poor quality. I don't feel safe buying food here any more. I hope this atmosphere doesn't spread to the rest of the food court.
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March 2024 by Michael Butterfield
Love the cheesesteak ?
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January 2024 by willow rainwaters
As much as i hate giving bad reviews.. this place deserves it. I came here on my lunch break for a bite and ordered a chicken philly with no mushrooms (I'm allergic) and no tomato. I also paid for a side of ranch. Upon receiving my order, i had no ranch AND my sandwich had both mushrooms and tomatoes on it. I couldn't eat it and since I had to go back to work, I couldn't go back to get it replaced. Wanted to like this place.Dietary restrictions: They will NOT follow any restrictions you have
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January 2024 by Kekskunta Kynteh
Always fast and efficient service!
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January 2024 by Jim R.
I absolutely hate the new ordering system. It takes three times as long to order something. I now go next door to Panda Express, which still has cashiers.
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January 2024 by Mouss Cruzi
I went with my brothers for the first time in this place and we loved the food and service 'we ordered some pilly chesseteak the food was very
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December 2023 by Ninel G.
The teenagers working here are rude as hell!!!! Every time you go here, they just take cash and they'll f*ck your order up!! Absolutely not a cool experience.
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December 2023 by benjamin wood
Screwed up the sandwich I ordered, unless you have to punch in for sauce. Totally bland and never going back. Lady behind the counter barely understands English. Gave up asking her for anything. Fries were mush too. Spend your money elsewhere.
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December 2023 by Sharjeel Dean
Charley's is complete and utter trash. Philly Cheesessteak on a baguette. Yeah no thanks. Being from Philly I take it personally. It's not a Philly Cheesesteak if it's not on a fresh baked Italian roll. Not to mention it's way over priced. It's a badtardazation of a Philadelphia staple. Don't call it a Philly Cheesesteak just call it a steak sandwich with cheeses on a trash baguette. There's a reason they're only in mall food courts. Keep it pushin with that commercialized trash. ?
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November 2023 by Jay T.
If you are looking for "The Cheesesteaks" this is not the place. It's a typical shopping mall eatery. Their Cheesesteaks are decent. Side fries are really good. Service is quick. Hardly have to wait for long to get the food.
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November 2023 by W R.
I should have trusted the reviews. The cheesesteak is gross, and the fries are undercooked. Waste of money.
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October 2023 by Clint Stevens
Poor experience at this location. Only one kiosk to order from, long line, no help at counter, staff does everything it can to avoid talking to customers at all. Forgot my order and lied about it being "almost ready", but staff couldn't care less. As mobile orders rolled in, they were given priority over in-person orders. No respect for customers, their experience, or their time. Food was decent and a decent value overall, but I won't be back for the reasons cited above.
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October 2023 by Joe C.
I've had a few cheesesteaks during my time. Geno's. Pat's. Any number of random places scattered across the country. And the one universal quality - outside of seasoning, flavor, cheese, etc - is that you get some goddamn steak. You leave feeling satisfied. You don't leave feeling cheated. Well, not here. I had the misfortune of ordering my "cheesesteak" online so I couldn't light into whichever poor bastard was putting together this culinary abortion. This thing has so little meat on it you might as well call it a cheesebread. Except it ALSO has so little cheese on it you'd have to call it a breadbread. What's the point of ordering a fucking cheesesteak when they're going to fuck you on both the cheese and the steak! Tl;dr: don't come here unless you want a bread sandwich lightly flavored with beef and cheese.
