Costco Tire Center receives mixed reviews from customers regarding their tire services. Some customers appreciate the quick service and the free installation and road hazard warranty. Many found it convenient to order tires online, with timely delivery and easy scheduling. However, several customers reported issues with communication and appointment handling. One customer faced a scheduling mix-up upon arrival, leading to confusion about their appointment time, while another experienced significant delays in being informed about their car’s readiness. Additionally, there were concerns about the conditions of the tires post-service, particularly regarding tire pressure. One customer noted that their tires were severely underinflated, raising safety concerns. Another customer expressed frustration over the refusal to balance older tires, citing a lack of understanding of customers' financial constraints. Despite the challenges, some customers had positive experiences, especially with staff members who were helpful and went out of their way to ensure satisfaction. The center's pricing is often competitive compared to other tire shops, but the overall experience can vary significantly depending on the staff and the circumstances of each visit. In summary, while Costco Tire Center offers good products and competitive pricing, customers may encounter inconsistencies in service quality and communication.
Good, straightforward service. Installation is free if you purchase your tires with them. I also did my tire rotation and tire repair with them for free after I purchased tires here.
March 2025
Zero customer service. They always try to change the customer more than any other costco in seattle. Bad service
January 2025
Costco Tire Center crews are cautious, friendly, honest, and respectful.
