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March 2023 by Heather C.
We drive farther to come here because the pharmacist and her staff are awesome! She's always so helpful when I call with questions about my medications as well. There were staffing issues as a couple of employees had to move out of state but those are resolved now. Lauren and Anthony have always been super helpful!
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January 2023 by Vera T.
I won't visit this location again. They staffed one person to stock the floor, greet everyone, and be at the register. The register is now ONE self checkout station. There is no where to set your items and you can't put bags in the bagging area because the sensor reads it as unscanned merch. It was slow and clunky. The One Person had to stop helping other people twice to fix the self checkout. Self checkout in this setting is just a bad idea. The store is being reconfigured so it's difficult to navigate. CVS should get 4 people in over a couple days to quickly take care of redesigning and restocking. I do appreciate that they now carry cpap supplies. CVS, please support your staff and don't make your customers check themselves out.
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December 2022 by Google user
Quick and excellent service ? ? ?
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December 2022 by Cat Henderson
Shows up online as a 24 hour pharmacy but they close.
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December 2022 by Khan Walabingi
Quick and excellent service ? ? ?
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September 2022 by Norris B.
Why the one star? I've been a CVS Pharmacy customer for 8 years. Their MinuteClinic affiliation is suspect and should not be used under most circumstances. Specifically do not use their virtual care option. It's expensive and you would be better served at a nearby urgent care office affiliated with Virginia Mason, Swedish or UW Physicians. CVS & Minute Clinic claim they can refill your prescriptions vis a vis their video visit. This isn't the case. They should advertise and clearly state what prescriptions can be filled or not. So CVS ".......nah, nah, nah, hey hey, hey, goodbye".
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May 2022 by Mathew Cullivan
Great customer service every time.
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April 2022 by Greg C.
On 03/26/22, I came into this store for the first time to pick up my prescriptions. It was only later, when I got home, that I discovered that my Carvedilol 20 MG (a 90m day supply), was actually 40 MG.The following weekend 04/02/22, I returned with all of the containers still sealed and the meds unused. I then asked the Pharmacy clerk, "Lauren" to exchange them for the correct dosage. When she brought up the prescription that had been sent in by my doctor's office, it was discovered that there had been an error on my doctor's side of things. I was then informed that because this error had not originated with her, that I could not exchange what I had for the correct medication. My only option, she told me (twice) was to throw away what I had, and then, once the error had been rectified, to buy the correct medication (making me pay twice). No refund was suggested, nor were any emergency supplies ever offered until I myself suggested the idea. As it happened, I still had enough to see myself through the weekend, so that in the end, this was not needed.In fairness, the only thing that Lauren did as far as providing "customer service" was concerned (other than worrying that she bore any responsibility) was to promise to send a message to my Doctor requesting a change.Overall, I was given the impression that she had no concern whatsoever about me as a customer (or a human being), or that she gave a fig about the inconvenience of my having to come back to the store a third time, much less my having to pay for a second 90-day supply.Nor was I entirely certain that Lauren would actually follow through with her promise to contact my doctor's office. After all, why should she? I didn't matter.Towards that end, when I returned home, I called the after-hours number of my physician and left my own message with the answering service.Simply put, and speaking as a brand-new customer, I was not impressed. Lauren was cold, unreasonable, unwilling to really help, and a very poor ambassador where it concerned CVS.
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January 2022 by Sahily Diana C.
Every time I go this location always have such bad times with the people working there, nobody to help, asked questions and always get answered with a bad mood, no help at all. What S$&t people work here! No empathy, no manners.
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January 2022 by John E.
HORRIBLE HORRIBLE HORRIBLE They do not fill prescriptions until you arrive. I had my order sent in at 10am, I showed up at 3:30pm and they told me it'd be 20 minutes. The guy in front of me had his sent in the day before, they told him 20 minutes. The head pharmacist is a wretchedly cold individual who sees customers as a nuisance. The pharmacy techs are all very nice, but she's AWFUL. Someone needs to visit from corporate and teach her how to talk to people, better yet just replace her. I'm never having my prescriptions sent here again.
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October 2021 by John T.
Called. Called again after being on hold for while. Went in. Didn't want to. Horrible customer service via phone and in person. The kiddos behind the register are... kiddos. They just lack experience for problem solving. Like others posted before me, this place can be a headache. I now dread coming here if I have to and will avoid if I can.
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August 2020 by Eleanor Roach
They were very kind and helpful in a snow storm this past winter, which was extremely appreciated.
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April 2019 by John H.
I was there looking for something, I searched but I didn't find it :) expectation was vice versa, still bought few other things, why I'm writing is because of two employees over there, the gentleman "JASON "and the lady "OCEAN". Super nice people willing to help, positive attitudes or you can say best customer service from two employees. I like to add that management should take one step more to include other products of daily use to their inventory, at last it's a business and once you return a customer for any reason you lose a business and a potential buyer. I can talk one hour on this topic but I will just leave and recommend for Managers to study strategic marketing.
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March 2019 by Jenny M.
Excellent customer service in this store. They've always gone out of their way to help with anything that I need, including ordering something that they don't have enough of in stock and I go in and pick it up. Always greeted with a smile and good conversation. Excellent work! I love this store! Great!!!
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December 2018 by Melody Lowden
Nice pharmacy staff but the entire store itself is filthy. There was garbage all over the floor inside and out.. And, the entire store is carpeted. Gross! I do however appreciate how fast the pharmacy was. A+ for the pharmacy!
