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April 2024 by Arvin Allan D.
Good customer service in person. But.if you are on the phone, you will be left waiting for an hour. I called on a Saturday and was on hold for 40 Mins. Only to call again and put me on hold again for 30 mins. This is something they need to address.
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February 2024 by k taylor
Great customer service
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February 2024 by Florence Hendrix
The worker was absolutely Fantastic, I didn't have his name memorized, I believe it was Ted something..
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February 2024 by Kristen Hinshaw
I have always had good experiences with Discount Tire and my experience over the weekend was no exception. I tried to go to a competitor that was closer to my house to get my low pressure tired assessed but they couldn't get me in. I called Discount Tire and they said to come on down. The employees got me in right away and the screw hole in my tire was fixed in less than an hour...at no cost! I have been a loyal customer for years and it will remain that way. Awesome customer service that seems so rare these days. Highly recommend this location & company!
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February 2024 by Nils Gerhold
Bella and kevin were extremely helpul. Thank you
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February 2024 by Darla Ann Matias
Always my go to for tire repair or replacement. Diego is amazing. I refer everyone who is in need of tires, here! ?❤️
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February 2024 by James Parrish
On the flip side of negative experiences are...oh right! Positive ones! Sorry, they just occur with rarity. And we can all admit how aggressively we pursue resolve (or revenge) for being treated badly as we do praising a great encounter.Well a great thing happened to me today at this Discount Tire location. Staff hero Kevin A L (how it appears on the receipt) was willing to help me more than his colleagues at a location further north that honestly veered me away from the company for a good decade until today.This day, Kevin informed me safety rules prevented mounting & swapping of wheels & tires (back driver corner only), which was all I had the $ to cover. Kevin went through the tread/age test on my 20+ year old VW Jetta's tires. For an incredible price, he got me rolling again with 4 new tires! Now I can drive with much less concern of what was always in the back of my mind whenever the slightest shudder emerged while driving 60-70mph on the freeway. I have Kevin to thank for that security & appreciate his sympathy to a man who is struggling like so many of us nowadays. His consideration is commendable. Thank you, Kevin!
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February 2024 by Alexis Roberts
The Lynnwood Discount Tire team were AMAZING! I noticed my tire pressure light was on as I was driving home and stopped here to have (what I thought) would be a routine air fill, only to have the technician point out my tire was completely flat.They were able to inspect and replace my tire in under an hour and were so kind, very informative giving me updates at every step along the way, and everyone who was a part of this ordeal was extremely kind. By the time I had someone come pick me up for my 90 minute wait estimate, they were already putting on the new tire and done only a few minutes after that.12/10 would recommend this team to anyone who is in need of assistance with their tires!!
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February 2024 by Sondy Irakoze
Took 2 hours to change one tire ?
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February 2024 by Charles Mason
Ordered the tires and accidently choose this location over another in Redmond for install. Was able to talk to Zach at the store in Redmond (26) and he called Seth (here). Totally took care of my install, in and out 30 minutes at the end of the day. Completely saved the day and grateful for it.
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February 2024 by Evan Buck
I pulled in here on a whim because I had a bolt lodged in my right front tire. They took good care of me - had it patched within a couple of hours and didn't charge me a dime. Next time I need to buy tires I'll be back.
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February 2024 by Andy C
I've purchased numerous sets of tires from Discount and always been very happy.This was to get some wheels and tires for our uncle and we got excellent help and now he loves his new tires!
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February 2024 by Katy
Very slow. I waited 20 minutes at the reception and left for another place. The reception workers just sleep on the job.
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February 2024 by Hong Chao
In and out under 30 minutes for a tire installation! Made an appointment online and ordered the tire I wanted. Tire came in next day and I was able to schedule the service in two days. Came in on Wednesday noon the shop was not busy. Staff were very friendly and helpful, greeted me the second I stepped in. Highly recommend this location and will definitely return
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February 2024 by Sheri Wood
Always get helpful and friendly service